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Kimpton Hotel Enso by IHG

4.0 star property

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Dinner served, Thai cuisine
Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe
Room, 1 King Bed, Balcony, Corner | View from room
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Laundry
$210
$180 nightly
$210 total
Total with taxes and fees
Apr 5 - Apr 6

Explore the area

View in a map
1800 Sutter St, San Francisco, CA, 94115
  • Place, The Fillmore
    ‪5 min walk‬
  • Place, UCSF Medical Center at Mount Zion
    ‪7 min walk‬
  • Place, Kaiser Permanente Medical Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | View from room

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | View from room

Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Patio

10.0 out of 10
Exceptional
(2 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room (Essential)

8.0 out of 10
Very good
(2 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Patio (Mobility)

Courtyard view

Room, 1 King Bed, Accessible, Patio (Mobility)

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Corner (Mobility)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility)

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner | View from room

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa) | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Corner (Spa)

8.0 out of 10
Very good
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Francisco

Located in San Francisco (Western Addition), Kimpton Hotel Enso by IHG is within a 10-minute walk of California Pacific Medical Center: Pacific Campus and The Fillmore. .This hotel is 0.5 mi (0.9 km) from UCSF Medical Center at Mount Zion and 0.7 mi (1.1 km) from Kaiser Permanente Medical Center.

What's nearby

  • California Pacific Medical Center: Pacific Campus - 5 min walk - 0.3 miles
  • The Fillmore - 5 min walk - 0.3 miles
  • UCSF Medical Center at Mount Zion - 7 min walk - 0.4 miles
  • The Regency Ballroom - 11 min walk - 0.6 miles
  • Kaiser Permanente Medical Center - 11 min walk - 0.6 miles

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 13 min walk
  • San Francisco Intl. Airport (SFO) - 32 min drive

Restaurants

  • ‪Maruwu Seicha 丸宇製茶 - ‬3 min walk
  • ‪Hinodeya Ramen Bar - ‬3 min walk
  • ‪Benihana - ‬3 min walk
  • ‪Izumi Kaiten Sushi - ‬3 min walk
  • ‪Nari - ‬3 min walk

About this property

Kimpton Hotel Enso by IHG

Kimpton Hotel Enso by IHG offers 131 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Make yourself at home in one of the 131 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Frette Italian sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and a banquet hall.
You can enjoy a meal at Hed 11 serving the guests of Kimpton Hotel Enso by IHG, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Hed 11 - This restaurant specializes in Thai cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 55.86 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hed 11

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 0.52 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per night (rates may vary)
  • Covered self parking fee: USD 55.86 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Kimpton Hotel Enso by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

8/10 Good

Christina

The front des
Stayed 3 nights in Oct 2025

10/10 Excellent

Caroline

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatly exceeded my expectations. Very clean and comfortable, and probably the quietest hotel I’ve stayed in in SF.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luca

Stayed 3 nights in Nov 2025

8/10 Good

Andrew

Stayed 1 night in Nov 2025

2/10 Terrible

Kate

Liked: Cleanliness
Disliked: Staff & service
Too few agents on the desk, so did a digital check in and my key didn't work so I hand to stand in line to get a key.
Stayed 1 night in Nov 2025

6/10 Okay

Valerie

Liked: Cleanliness, staff & service
Clean room, but our door was not able to shut all the way. The top of the door was bent. So it felt a little uncomfortable and unsafe.
Stayed 1 night in Nov 2025

8/10 Good

patricia

Nice large, comfortable room. But the hotel lacked
Stayed 4 nights in Nov 2025

10/10 Excellent

justin

Stayed 1 night in Nov 2025

6/10 Okay

Tiffany

Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the heart of Japantown you can get almost anywhere in San Francisco with a short bus ride. The hotel was quiet and comfortable, super friendly staff. We will definitely be staying here again for our future visits.
Stayed 2 nights in Nov 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities
Spacious room
Stayed 5 nights in Nov 2025

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities
Rooms are updated and clean. Nice coffee bar in the morning and happy hour in the afternoons. Centrally located in a nice area.
Stayed 3 nights in Nov 2025

10/10 Excellent

Declan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean in nice location
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a quick trip with my husband and loved the location and how close it is to Japantown eateries. The hotel is beautiful and nicely appointed. The lobby has plenty of seating if you’d like to hang out and in the morning have coffee and tea. Our room was spacious, clean, and very modern. We had a soaking tub in our bathroom which was a nice touch. We were able to walk to dinner and our concert at The Fillmore easily. The hotel has parking onsite for an additional charge which made it easy to get in/out. The hotel staff were pleasant and helpful. I’m happy with our choice to stay here and will happily return.
View from our hotel room. Right across the street from Japantown eateries.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Mihaela, Milan

Stayed 3 nights in Oct 2025

8/10 Good

Marvellee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and nice staff, convenient restaurant on site, great location for Fillmore and Japantown. Room was a little noisy from housekeeping staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alasdair, Stamford

Stayed 1 night in Sep 2025

10/10 Excellent

Imelda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and highly recommended!

The A/C worked great and kept temperature. The room was very clean and welcoming with a cute view of the nearby plaza breezeway to Japantown. This would be a great place to stay when they have festivals!
Stayed 1 night in Sep 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a great restroom. Enjoyed staying here very much and would consider booking there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, was their for work and made my trip super easy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience.
Stayed 2 nights in Sep 2025