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InterContinental Mark Hopkins by IHG

4.0 star property

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Front of property
Property preview
Exterior
Room service - dining
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$186
$158 nightly
$186 total
Total with taxes and fees
Dec 22 - Dec 23

Explore the area

View in a map
999 California Street, San Francisco, CA, 94108
  • Place, Grace Cathedral
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

7.8 out of 10
Good
(18 reviews)
  • 525 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • 850 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 787 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, City View

  • 1500 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

View from room

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • 534 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Sun Room Access)

  • 364 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

  • 750 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Penthouse)

  • 750 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Room

8.4 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(133 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(16 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed (Golden Gate Bridge View)

8.8 out of 10
Excellent
(17 reviews)
  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 1300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(1 review)
  • 384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Room amenity

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 800 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 364 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

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The price is $306
Dec 21 - Dec 22
Total with taxes and fees
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About the neighborhood

San Francisco

InterContinental Mark Hopkins by IHG is centrally located in San Francisco, a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street. .This luxury hotel is 1.3 mi (2.1 km) from Ferry Building and 1.4 mi (2.3 km) from Pier 39.

What's nearby

  • SF Masonic Auditorium - 2 min walk - 0.1 miles
  • 450 Sutter Building - 3 min walk - 0.2 miles
  • Grace Cathedral - 3 min walk - 0.2 miles
  • Union Square - 5 min walk - 0.3 miles
  • Westin St Francis Hotel Glass Elevators - 6 min walk - 0.4 miles

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 34 min drive

Restaurants

  • ‪Top of the Mark - ‬1 min walk
  • ‪The Fairmont San Francisco Lobby - ‬1 min walk
  • ‪Crown Room - ‬3 min walk
  • ‪The Summer Place - ‬3 min walk
  • ‪Key Klub - ‬4 min walk

About this property

InterContinental Mark Hopkins by IHG

Luxury hotel with a fitness center and a 24-hour front desk
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and safes. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Nob Hill Club, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 17 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 46 to 58 for adults and USD 25 to 32 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.00 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 46 to 58 for adults, and USD 25 to 32 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 853 out of 1229 reviews
Rating 8 - Good. 217 out of 1229 reviews
Rating 6 - Okay. 102 out of 1229 reviews
Rating 4 - Poor. 32 out of 1229 reviews
Rating 2 - Terrible. 25 out of 1229 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, historic hotel! A great and convenient location, with cable cars nearby. The room was lovely and we had an amazing view! The staff was very friendly and helpful. We loved the views and ambience at the Top of the Mark! It’s a wonderful hotel overall and a real part of San Francisco’s history.
Stayed 4 nights in Sep 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is a historic beauty, iconic of the making of San Francisco. Their Top of the Mark is one of SF's wonders. They upgraded me to a suite for free. I was very happy staying at the Mark Hopkins and will be coming back.
Stayed 1 night in Aug 2025

8/10 Good

Dominique, Florissant

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean; staff at front desk and rooftop bar professional. Quiet; nice bathroom; bed comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

COURTNEY, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great service! Gave us early check-in with no problems.
Stayed 1 night in Sep 2025

6/10 Okay

Daliah

Liked: Cleanliness, staff & service, room comfort

Pretty hotel - dated.

This is a lovely hotel with an amazing history. There was some confusion at the front desk with my IHG number and for some reason, I now have a duplicate account and need to call IHG. Great. Our room, while spacious, smelled of stale cigarette smoke. Time to change the carpets already! The Keurig machine in our room did not work.
Stayed 1 night in Sep 2025

10/10 Excellent

Eran

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Dan

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

sarah

Stayed 2 nights in Jul 2025

10/10 Excellent

Malorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 4 nights in Sep 2025

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Stayed 3 nights in Sep 2025

8/10 Good

Peter

Stayed 3 nights in Sep 2025

8/10 Good

William

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
CONVINENTN LOCATIIOSN VERRY NICE BADL MASN
Stayed 2 nights in Sep 2025

2/10 Terrible

Vo

Traveled with family
Disliked: Staff & service, property conditions & facilities
We had a change room because the first room checked in, smell like cigarette smokes, and hotel staff drowned out with chemical perfume to disguise. It was unbearable. Also, bathtubs and sink water was yellow from old pipes. We end up moving to another room in the middle of the night and that room had yellow water coming out of the sink as well. This is AMERICA NOT THIRD WORLD PROBLEM! This Intercontinental Hotel is not representing the brand. This specific hotel is gross and not worth chancing even if price is reasonable. Probably there’s a reason why.
Stayed 2 nights in Sep 2025

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, room comfort

Nice historic hotel

Our stay was good, convenient location for visiting our family. Room was a good size and clean, only downside was the size of the bathroom - tiny! We were on the 3rd floor at the front of the building which noisy at night with people standing outside and traffic noise. Not awful but to be noted. Housekeeping was amazing, very thorough and friendly lady. They charge a resort fee which you are meant to be able to use as a credit for food etc, we used the Top of the Mark cocktail bar but then couldn’t use for that! Ordered room service, the dessert was a joke, trio of cheesecake, tiniest bites of cheese cake and only two and a biscuit!
Stayed 4 nights in Sep 2025

6/10 Okay

Verified traveler

Business traveler
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas, Pittsburgh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location and safe area
Stayed 4 nights in Sep 2025

10/10 Excellent

Rama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance
Stayed 3 nights in Aug 2025

10/10 Excellent

LOURDES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special week for myself and my partner, and the Intercontinental Mark Hopkins was a good choice for us, My annual pilgrimage to the Bay Area to escape the heat of New Orleans. We wanted to treat ourselves. It compares favorably to some of the other "Grand Dame" hotels of that era that we've stayed in over the past few years here and in other cities.
Stayed 7 nights in Aug 2025