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InterContinental Mark Hopkins by IHG

4.0 star property

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Photo gallery for InterContinental Mark Hopkins by IHG

Front of property
Room service - dining
Exterior
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$243
$207 nightly
$243 total
Total with taxes and fees
Jan 24 - Jan 25

Explore the area

View in a map
999 California Street, San Francisco, CA, 94108
  • Place, SF Masonic Auditorium
    ‪2 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

7.8 out of 10
Good
(18 reviews)
  • 525 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • 850 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 787 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, City View

  • 1500 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

View from room

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • 534 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Sun Room Access)

  • 364 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

  • 750 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Penthouse)

  • 750 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Room

8.4 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(134 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(16 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed (Golden Gate Bridge View)

8.8 out of 10
Excellent
(17 reviews)
  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 1300 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.8 out of 10
Excellent
(3 reviews)
  • 384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Room amenity

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 800 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 364 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(46 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

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Total with taxes and fees
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About the neighborhood

San Francisco

InterContinental Mark Hopkins by IHG is centrally located in San Francisco, a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street. .This luxury hotel is 1.3 mi (2.1 km) from Ferry Building and 1.4 mi (2.3 km) from Pier 39.

What's nearby

  • SF Masonic Auditorium - 2 min walk - 0.1 miles
  • 450 Sutter Building - 3 min walk - 0.2 miles
  • Grace Cathedral - 3 min walk - 0.2 miles
  • Union Square - 5 min walk - 0.3 miles
  • Westin St Francis Hotel Glass Elevators - 6 min walk - 0.4 miles

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪The Fairmont San Francisco Lobby - ‬1 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪The Summer Place - ‬3 min walk
  • ‪Crown Room - ‬3 min walk
  • ‪Laurel Court - ‬1 min walk

About this property

InterContinental Mark Hopkins by IHG

Luxury hotel with a fitness center and a 24-hour front desk
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and safes. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Nob Hill Club, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 17 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 46 to 58 for adults and USD 25 to 32 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.00 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 46 to 58 for adults, and USD 25 to 32 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 888 out of 1278 reviews
Rating 8 - Good. 225 out of 1278 reviews
Rating 6 - Okay. 109 out of 1278 reviews
Rating 4 - Poor. 30 out of 1278 reviews
Rating 2 - Terrible. 26 out of 1278 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ahbackoffice, Salinas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The rooms are decorated nicely and are clean. The staff is friendly and helpful. We went to the Top of the Mark for coctails and appetizers (they don’t serve dinner). The view was amazing and well worth the visit. Overall very pleased with our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Stayed 2 nights in Oct 2025

10/10 Excellent

Earl, Tustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Haik

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I was surprised by our stay at the InterContinental San Francisco. It’s a beautiful and historic hotel, but my wife and I both have dust mite allergies, and we encountered serious issues. After the first night, I experienced allergic reactions, including a runny nose and coughing. My wife developed a rash on her face with small red dots. Initially, we thought it might be due to weather or climate changes. However, after the second night, my symptoms persisted, and my wife’s condition worsened significantly—her face and head were red, as if she’d been sunburned for hours. While she was in bed that morning, an about 10mm dust ball fell into her mouth. She kept mentioning feeling something falling from the ceiling. Upon close inspection, we found the AC vent on her side of the bed was filled with thick, old dust, blowing it onto us whenever the AC was on. I took photos of the vent to document it. If that dust ball hadn’t fallen, we might not have identified the cause of our allergies. We informed the receptionist, who moved us to a new room, and our symptoms returned to normal within a day. I offered to show the photos, but the receptionist wasn’t interested. The dust in the vent was so thick and old, I wonder if it’s ever cleaned. A thorough cleaning with a brush and strong vacuum twice a year could have prevented this.
Stayed 4 nights in Oct 2025

10/10 Excellent

umesh, Auckland

Liked: Cleanliness, staff & service
Excellent staff who prioritised individual needs
Stayed 4 nights in Oct 2025

2/10 Terrible

Nicholas

Stayed 3 nights in Oct 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service
Staff was excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Marnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were amazing. We were upgraded in our room so we could have a view of the bay. Everyone was so accommodating and helpful. Would highly recommend staying here. It is an older hotel but very clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place close to everything
Stayed 2 nights in Oct 2025

8/10 Good

BASUKI, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mark Hopkins was the hotel that I stayed on my first visit to San Francisco over 35 years ago. The hotel has maintained its good services. My only complaint is the elevator wait could be very long specially when they were groups of people going to Top of the Mark.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, great location
Stayed 2 nights in Jun 2025

8/10 Good

edward

Stayed 1 night in Oct 2025

6/10 Okay

Yasmin

Traveled with partner
Liked: Cleanliness, staff & service
The rooms are clean but very dated. No free water bottles in the room. Room service menu is very limited and service ends early.
Stayed 2 nights in Oct 2025

8/10 Good

HUNG-PUI, new hyde park

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room, would 100% return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location
Stayed 2 nights in Jun 2025

10/10 Excellent

Staci

Stayed 1 night in Oct 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2025

4/10 Poor

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Allona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosenie, Ukiah

❤️
Stayed 1 night in Oct 2025