The person that checked me in, was thoughtful, kind and genuinely cared that I was there, she went out of her way to make me feel welcome. My room was on the bay side where the planes take off And landed. It was pretty quiet, appliances such as tv’s coffee maker were reasonably new, bed was soft and comfy although the pillows were a little too soft. My stay definitely exceeded my expectations, the $45.00 parking fee I believe should be reduced for disabled peoples such as I. But when I am in San Francisco next, I will make it my first choice to stay there.