4/10 Poor
Sneh
Traveled with family
Oct 20, 2025
Disliked: Cleanliness, staff & service
Just ok
First room smelled of a dead fish so had to switch. 2nd room had a broken closet door with carpet lifted up and piling from previous people forcing it open.
Kitchen only has 2 pans if you are lucky and 2 sets of utensils. No basics are included to cook with. No oil, no salt, no pepper. Paper towels are supplied and 1 pod for the dishwasher the entire stay.
Breakfast ends at 9am and you are not allowed to take it back to your room. There’s a lady in particular that watched like a hawk if you try to take anything back.
Pool is not heated and is outdoors. There is nice a covered patio area by the pool.
The bar and restaurant was closed our entire one week stay. They had a Barbie pop up in place of the bar/restaurant with inflated prices and limited hours.
There are no bell boys to help with luggage or carts. People seem to take them and keep them in their rooms so you have to roam the halls to find if you are lucky.
No self parking and valet is $60 a day. Wasn’t worth it for us, we won’t be back.
Sneh
Stayed 5 nights in Oct 2025
