Pros: rooms were clean, towels replaced and beds made everyday we stayed (I really enjoy this- most hotels I’ve stayed at in recent years don’t, so this was a lovely touch), staff was friendly, beds were mostly comfortable (bedding was amazing, mattress was very soft-I’m use to firm), access to room was simple even being on level 4, check in and check out was simple,
Cons: mattress was too soft for my preference,