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Hotel Cristal

4.0 star property

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Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, sun loungers
Breakfast area
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Lobby sitting area
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
The current price is $137
$137 nightly
$137 total
Jun 25 - Jun 26

Explore the area

View in a map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400
  • Place, Cathedral of Our Lady of Nahuel Huapi
    ‪4 min walk‬
  • Place, Civic Center Bariloche
    ‪6 min walk‬
  • Place, Museum of Patagonia
    ‪6 min walk‬
  • Airport, Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪23 min drive‬

Room options

View all photos for Room Standard

Premium bedding, down comforters, minibar, in-room safe

Room Standard

  • 193 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 195 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Room

Premium bedding, down comforters, minibar, in-room safe

Junior Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Twin Trundle Bed
  • Free WiFi

Similar properties

Reception
Patagonia Hotel
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  • On private beach
  • Pool
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 67 reviews
$111 nightly
The price is $111
Jun 25 - Jun 26
Patagonia Hotel

About the neighborhood

San Carlos de Bariloche

Hotel Cristal is in the heart of San Carlos de Bariloche, within a 5-minute walk of Cathedral of Our Lady of Nahuel Huapi and Civic Center Bariloche. .This family-friendly hotel is 11.8 mi (18.9 km) from Catedral Alta Patagonia and 0.3 mi (0.4 km) from Museum of Patagonia.

What's nearby

  • Cathedral of Our Lady of Nahuel Huapi - 4 min walk - 0.3 miles
  • Civic Center Bariloche - 6 min walk - 0.3 miles
  • Museum of Patagonia - 6 min walk - 0.3 miles
  • Playa Centro - 7 min walk - 0.4 miles
  • Bariloche Casino - 13 min walk - 0.7 miles

Getting around

  • Bariloche Station - 4 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 19 min drive

Restaurants

  • ‪Mamuschka - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Rudolf - ‬3 min walk
  • ‪Lingüini - ‬1 min walk
  • ‪Frantom Chocolates - ‬2 min walk

About this property

Hotel Cristal

Hotel Cristal offers 54 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, bidets, and complimentary toiletries.

This San Carlos de Bariloche hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Calma has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 54 individually furnished guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting.
Satisfy your appetite for lunch or brunch at La Cascada, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room.
La Cascada - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Hotel Cristal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 199 out of 425 reviews
Rating 8 - Good. 144 out of 425 reviews
Rating 6 - Okay. 53 out of 425 reviews
Rating 4 - Poor. 21 out of 425 reviews
Rating 2 - Terrible. 8 out of 425 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well mantain hotel and excellent location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Nice spacious rooms and friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, such a great experience
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Liliana

Liked: Cleanliness, staff & service, amenities
It was an okay hotel.
Stayed 5 nights in May 2025
Verified

8/10 Good

Shujie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great central location

Nice hotel, great central location. staff is very helpful. No parking is available
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Kit

Liked: Cleanliness, staff & service

Good location

Centrally located in Bariloche. The staff are kind and accommodating.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

REINHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff!
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in central Bariloche

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Large Rooms

I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the manager helped me by moving me to a room with good Wi-Fi reception and less noise. It was terrific. I enjoyed the breakfast buffet. The spa and pool were really nice. I got a very good massage at a reasonable cost.
Stayed 10 nights in Jan 2023
Verified

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To get to the elevator there are stairs, it’s hard when you have heavy bags
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Mediocre food, no parking despite advertising parking, tiny beds, despite advertising two large beds. Expedia also didn’t bother helping
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I really like the room and the breakfast and the lady that clean our room was very kind. I did not like the customer service provided at the reception the worst! when we arrived we asked if they have parking because last time we were there they did have it, they told us we had to leave the car at a public parking $25 per day charge, of course this was not good so the receptionist only told us if we did not like it he could cancel our reservation he was very rude and not emphatic at all
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Jillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spacious room in a very centeral location. Very nice and helpful staff. Property is old and run down. No A/C in room.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Natalia vanesa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Vivek

Liked: Staff & service, property conditions & facilities
No hot water
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No AC fyi even though somewhere it says that online
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Patricia

Don’t stay here

Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

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