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Very good!
4.2 of 5 guest rating
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Get an overview of this hotel
Hotel in San Bernardino with seasonal outdoor pool and business center

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Business center

With a stay at Empire Inn in San Bernardino, you'll be within a 5-minute drive of Loma Linda University Medical Center and National Orange Show Events Center. This hotel is 9.2 mi (14.9 km) from Yaamava' Resort & Casino and 8.8 mi (14.1 km) from Riverside Convention Center.

Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.

Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

SureStay Plus Hotel by Best Western San Bernardino South

294 E Hospitality Ln, San Bernardino, CA 92408

Renovations & Closures

The following facilities or services will be unavailable from November 17 2023 to October 1 2025 (dates subject to change):

  • Swimming pool

Hotel Amenities

Hotel Amenities

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Empire Inn has designated areas for smoking.

  • Free RV, bus, truck parking
  • Designated smoking areas
  • 24-hour front desk
  • Laundry facilities
  • Business center
  • Vending machine
  • Express check-out
  • Total number of rooms - 82
  • Television in common areas
  • Free self parking
  • Free WiFi
  • Number of buildings/towers - 1
  • Computer station
  • Outdoor seasonal pool
  • Parking onsite
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Spanish
  • Hindi

Parking

Free self parking , Free RV, bus, truck parking

Room Amenities

Empire Inn offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Alarm clock
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Microwave
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • Flat-panel TV
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Closed captioned TV
  • Toothbrush and toothpaste available on request

Nearby Things to Do

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 2:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 30 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • 2 total (up to 80 lbs per pet)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, and cash. <

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Minimum guest age is 18

Number of children who can stay free - 2

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00
  • Breakage deposit: USD 100

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • SureStay Plus Hotel Best Western San Bernardino South
  • SureStay Plus Best Western San Bernardino South
  • Best Western Hospitality Lane
  • Hospitality Lane
  • Empire Inn Hotel
  • Empire Inn San Bernardino
  • Empire Inn Hotel San Bernardino
  • SureStay Plus Hotel by Best Western San Bernardino South

We should mention

The seasonal pool will be open from June to September.

Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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