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Servatur Waikiki

4.0 star property

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Photo gallery for Servatur Waikiki

View from property
Terrace/patio
Aerial view
Interior
Outdoor banquet area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $103
$96 nightly
$103 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Kasbah Shopping Center
    ‪7 min walk‬
  • Place, English Beach
    ‪10 min walk‬
  • Place, Yumbo Shopping Center
    ‪12 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪26 min drive‬

Room options

View all photos for Double Room, Balcony (2 Adults)

Double Room, Balcony (2 Adults) | Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (2 Adults)

8.4 out of 10
Very good
(39 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (1 Adult)

Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (1 Adult)

7.8 out of 10
Good
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (2 Adults and 1 Child)

Down comforters, pillowtop beds, in-room safe, desk

Double Room (2 Adults and 1 Child)

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony (1 Adult)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony (1 Adult)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony (2 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony (2 Adults)

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 Adults and 2 Children)

Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (2 Adults and 2 Children)

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Tower (2 Adults, top floor)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults, top floor)

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms (4 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (4 adults and 1 child)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 Adults)

  • 506 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 1 child)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 2 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 2 children)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 Adults)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (4 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (4 Adults)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 adults and 2 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 adults and 2 children)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 adults and 1 child)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 3 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 3 children)

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

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Total with taxes and fees
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About the neighborhood

San Bartolomé de Tirajana

With a stay at Servatur Waikiki in San Bartolomé de Tirajana (Playa del Ingles), you'll be within a 5-minute drive of Yumbo Shopping Center and Maspalomas Dunes. .This family-friendly hotel is 3.6 mi (5.8 km) from Maspalomas Lighthouse and 10.7 mi (17.1 km) from Anfi Beach.

What's nearby

  • Kasbah Shopping Center - 7 min walk - 0.4 miles
  • Paseo Costa Canaria - 8 min walk - 0.5 miles
  • English Beach - 10 min walk - 0.6 miles
  • Yumbo Shopping Center - 12 min walk - 0.7 miles
  • CITA Shopping Center - 17 min walk - 0.9 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Restaurante Hotel Waikiki - ‬1 min walk
  • ‪Lounge Bar, Gran Canaria Princess - ‬2 min walk
  • ‪Rimini Restaurant - ‬4 min walk
  • ‪Greek Village - ‬6 min walk
  • ‪Restaurante Jardin Del Sol - ‬3 min walk

About this property

Servatur Waikiki

Servatur Waikiki offers 505 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters. This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MaiTai Wellness Lounge. Services include massages and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 505 air-conditioned guestrooms. Your pillowtop bed comes with down comforters. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a complimentary water park, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
You can enjoy a meal at Kalua Restaurant serving the guests of Servatur Waikiki, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Kalua Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tiki Bar - This bar is located by the pool. Open daily.
Ukelele Bar - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kalua Restaurant
  • Tiki Bar
  • Ukelele Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Splash pad
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • 8 floors
  • Built in 1974
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H-35-1-0000153

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not allowed in the spa

Property is also known as

ClubHotel Riu Waikiki
ClubHotel Riu Waikiki All Inclusive
ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
ClubHotel Riu Waikiki San Bartolome de Tirajana
ClubHotel Waikiki
Riu Waikiki
Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
Servatur Waikiki All Inclusive San Bartolome de Tirajana
Servatur Waikiki Hotel
Servatur Waikiki All Inclusive
Servatur Waikiki San Bartolomé de Tirajana
Servatur Waikiki Hotel San Bartolomé de Tirajana

Servatur Waikiki Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 371 out of 1003 reviews
Rating 8 - Good. 428 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 8 nights in Jan 2026

10/10 Excellent

Sævar Berg

Liked: Cleanliness, staff & service, amenities
Perfect staff and the room was allways clean
Stayed 5 nights in Jan 2026

6/10 Okay

Nicola

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room itself was fine, however the door lock was faulty on several mornings. After leaving the room and checking the door, the door wouldn’t lock properly and could be opened from the outside. We had to call a technician multiple times throughout our stay and wait in the room, as we didn’t feel comfortable leaving our belongings unattended. This was inconvenient and concerning.
Stayed 12 nights in Dec 2025

4/10 Poor

Danai

Stayed 5 nights in Dec 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Staff were excellent and the food was varied and tasty (esp breakfast) - the Bar is plentiful and self serve beer, wine, soft drinks and coffee is good. Room was clean, and the cleaning teams did a good job. overall the hotel is a little tired and dated, with some peeling paint and rough around the edges. I would recommend this as a good budget holiday hotel.
Stayed 11 nights in Dec 2025

8/10 Good

Odette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room well located, well furnished and clean, staff were very friendly and professional
Stayed 5 nights in Dec 2025

8/10 Good

Holly O

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was great loved it - all staff were amazing! Only thing I would change is the fact there is no privacy between guests on the balcony which can make it Abit arkward when all outside but other than that it was great!
Stayed 5 nights in Dec 2025

6/10 Okay

Corinne

Traveled with family
Liked: Cleanliness
If you're looking for a budget-friendly hotel, this is for you. You get what you put for essentially. Hotel is clean but dated. Food is okay. Staff are friendly.
Stayed 5 nights in Nov 2025

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities
Staff were friendly, the hotel was clean and the food choices were acceptable.
Stayed 10 nights in Nov 2025

8/10 Good

jennifer jane

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning crew excellent
Stayed 7 nights in Nov 2025

10/10 Excellent

Will

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional value for money. Fantastic staff, great variety of food and drinks, good amenities and fab location. Was it perfect? No but at the price you’re paying it’s as close as it can be
Stayed 5 nights in Nov 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms daily well cleaned. Pool great for kids and pretty large. Lots of sunbeds to get tanned.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew, Horley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and the staff, service and facilities were as good as ever. Great stay!
Stayed 7 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and well mannered staffing in all departments
Stayed 7 nights in Sep 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the air conditioning. It was insufficient cooling for the persistent heat and humidity. It was hard to get to sleep and I woke every day in soaking sweaty sheets. It was the only let down in an otherwise amazing holiday.
Stayed 7 nights in Sep 2025

8/10 Good

Bethany

Stayed 7 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Air Con, dirty bathroom, overcrowded

I stayed here for just one night and couldn’t wait to leave. The so-called air conditioning is a joke - it only blew hot air, and I didn’t get any sleep until 5:30 a.m. It should not be advertised as air conditioning at all. The rest of the hotel is no better, with none of the common areas properly cooled. The bathroom was dirty, with hairs and fingerprints left in the shower and on the surfaces. Everything is old & worn out. The pool area is overcrowded and chaotic, with no available seating. Sunbeds are “reserved” with towels for hours while no one uses them, making it impossible to relax. Definitely not worth the money.
Stayed 1 night in Aug 2025

8/10 Good

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Ashley

Stayed 7 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities
Nice clean room. Excellent breakfast
Stayed 10 nights in Jun 2025

6/10 Okay

Bing

Liked: Cleanliness, staff & service
Disliked: Room comfort
the wardrobe broken . the bed not comfortable.not kettle . the hotel it’s 4 stars
Stayed 7 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big size hotel with plenty of activity and space. Nothing too much trouble and plenty of staff to cater for all needs.
Stayed 7 nights in Jun 2025

10/10 Excellent

Moreno, Aberdeen

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in May 2025

10/10 Excellent

Hayden

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Pawel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pics are not accurate

If I am booking superior room which is renovated on the pics... I would like to receive it. As per room service my room was superior because I had fridge, kettle and mineral water.
Stayed 7 nights in May 2025