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Hotel Tabaiba Princess- All Inclusive

4.0 star property

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Photo gallery for Hotel Tabaiba Princess- All Inclusive

A pool area with a thatched-roof gazebo surrounded by palm trees and a hotel building in the background.
A spacious lobby with a wooden reception desk, seating area, and large windows offering views of palm trees.
An outdoor seating area with a thatched-roof gazebo, lounge chairs, and a bar counter.
A restaurant with wicker furniture, a buffet, and a pool in the background.
A spacious lobby with marble flooring, a grand staircase, and a seating area with wicker lamps.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Tour Operador TUI, s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Maspalomas Golf Course
    ‪8 min walk‬
  • Place, Holiday World Maspalomas
    ‪14 min walk‬
  • Place, Maspalomas Lighthouse
    ‪8 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪32 min drive‬

Room options

View all photos for Standard Room (3 adults)

A modern hotel room with a sofa, a bed, a bedside table, and a lamp.

Standard Room (3 adults)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (Prestige 2 adults + 2 children)

A modern hotel room with a large bed, a bedside table, a bathroom with a shower, and a painting on the wall.

Suite (Prestige 2 adults + 2 children)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (2 adults + 2 children)

A modern hotel room with a sofa, two side tables, a wooden chair, and a bed with a headboard.

Junior Suite (2 adults + 2 children)

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Garden Area (2 adults + 2 children)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Garden Area (2 adults + 2 children)

  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (2 adults and 2 children)

A modern hotel room with a sofa, a bed, a bedside table, and a lamp.

Standard Double Room (2 adults and 2 children)

8.0 out of 10
Very good
(1 review)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (3 adults)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Connecting Rooms (3 adults)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Family Room (Standard 2 adults + 1 child)

Premium bedding, down comforters, minibar, in-room safe

Family Room (Standard 2 adults + 1 child)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (2 adults + 2 children)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Connecting Rooms (2 adults + 2 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room Single Use

A hotel room with a large bed, a desk, a chair, and a view of palm trees through the glass door.

Standard Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room (Standard 2 adults and 2 children)

Premium bedding, down comforters, minibar, in-room safe

Family Room (Standard 2 adults and 2 children)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room (Standard 3 Adults)

Premium bedding, down comforters, minibar, in-room safe

Family Room (Standard 3 Adults)

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Prestige 3 adults)

A modern hotel room with a large bed, a bedside table, a bathroom with a shower, and a painting on the wall.

Suite (Prestige 3 adults)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Prestige 2 adults and 1 child)

A modern hotel room with a large bed, a bedside table, a bathroom with a shower, and a painting on the wall.

Suite (Prestige 2 adults and 1 child)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Standard Triple Room (2 adults and 1 child)

A modern hotel room with a sofa, a bed, a bedside table, and a lamp.

Standard Triple Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room (2 adults)

A hotel room with a large bed, a desk, a chair, and a view of palm trees through the glass door.

Standard Room (2 adults)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (1 adult)

A modern hotel room with a large bed, bedside tables, a desk, and a balcony with a view of palm trees.

Junior Suite (1 adult)

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite (2 adults)

A modern hotel room with a large bed, bedside tables, a desk, and a balcony with a view of palm trees.

Junior Suite (2 adults)

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (2 adults + 1 child)

A modern hotel room with a sofa, two side tables, a wooden chair, and a bed with a headboard.

Junior Suite (2 adults + 1 child)

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (3 Adults)

A modern hotel room with a sofa, two side tables, a wooden chair, and a bed with a headboard.

Junior Suite (3 Adults)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Garden Area (1 adult)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Garden Area (1 adult)

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, Garden Area (2 adults)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Garden Area (2 adults)

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Garden Area (2 adults + 1 child)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Garden Area (2 adults + 1 child)

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Garden Area (3 adults)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Garden Area (3 adults)

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (Prestige 1 adult)

A modern hotel room with a large bed, a bedside table, a bathroom with a shower, and a painting on the wall.

Suite (Prestige 1 adult)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room (Standard 2 adults)

Premium bedding, down comforters, minibar, in-room safe

Family Room (Standard 2 adults)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (Prestige 2 adults)

A modern hotel room with a large bed, a bedside table, a bathroom with a shower, and a painting on the wall.

Suite (Prestige 2 adults)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (2 adults + 3 children)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Connecting Rooms (2 adults + 3 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (2 adults + 4 children)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Connecting Rooms (2 adults + 4 children)

  • 614 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (3 adults + 1 child)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Connecting Rooms (3 adults + 1 child)

  • 635 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (3 adults + 2 children)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Connecting Rooms (3 adults + 2 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (3 adults + 3 children)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Connecting Rooms (3 adults + 3 children)

  • 635 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (4 adults)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Connecting Rooms (4 adults)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (4 adults + 1 child)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Connecting Rooms (4 adults + 1 child)

  • 635 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (4 adults + 2 children)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Connecting Rooms (4 adults + 2 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE CAPACITY 2

  • Sleeps 4
  • Free WiFi

DOUBLE CAPACITY 3

  • Sleeps 4
  • Free WiFi

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Hotel Maspalomas Princess-All Inclusive
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About the neighborhood

San Bartolomé de Tirajana

With a stay at Hotel Tabaiba Princess- All Inclusive in San Bartolomé de Tirajana (Maspalomas), you'll be a 5-minute drive from Maspalomas Lighthouse and 7 minutes from Maspalomas Dunes. .This all-inclusive property is 2.4 mi (3.8 km) from Yumbo Shopping Center and 15.1 mi (24.3 km) from Mogan Port.
View more Resorts in San Bartolomé de TirajanaOpens in a new window

What's nearby

  • Maspalomas Golf Course - 8 min walk - 0.5 miles
  • Holiday World Maspalomas - 14 min walk - 0.8 miles
  • Maspalomas Beach - 8 min drive - 1.2 miles
  • Maspalomas Lighthouse - 8 min drive - 1.2 miles
  • Meloneras Beach - 9 min drive - 1.4 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪La Bolognese - ‬18 min walk
  • ‪Love&Hate - ‬3 min drive
  • ‪Restaurante Vista Bonita - ‬15 min walk
  • ‪La Vicaría - ‬15 min walk
  • ‪Marula Lopesan Baobab - ‬20 min walk

About this property

Hotel Tabaiba Princess- All Inclusive

Hotel Tabaiba Princess- All Inclusive offers 409 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations are furnished with single sofa beds. Beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This San Bartolomé de Tirajana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include sports massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 409 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with single sofa beds. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a nightclub, and a complimentary water park. Additional features at this Beaux Arts property include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with local and international cuisine at Food Market, one of the property's 5 restaurants. Wind down with a drink at one of the 5 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This property has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Food Market - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Mordisco Family Snack - This poolside buffet restaurant serves brunch only. Open daily.
La Choza - This poolside buffet restaurant serves breakfast and brunch. Open daily.
Il Pecatto - This buffet restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Kokoro - This buffet restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Food Market
  • Il Pecatto
  • Kokoro
  • La Choza
  • Mordisco Family Snack

Things to do

  • 18-hole adjacent golf course
  • 8 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Piano
  • Pilates classes
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Beaux Arts architecture
  • Built in 1997
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel restaurant enforces a dress code policy: long pants are required at dinner service.
This property enforces a smart-casual dress code in all dining and bar venues after 7 PM. Athletic wear or sports uniforms, sleeveless clothing, shorts, slippers, beach sandals, flip-flops, and open-toed shoes, are prohibited regardless of age. Men are required to wear long pants or dress shorts for dinner services. Dress pants and ties or jackets are required for men to attend the annual Christmas and New Year's gala dinners.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 10 per person per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that there is a smart-casual dress code for those attending Gala Dinners.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Maspalomas
Hotel Maspalomas Princess
Hotel Princess Maspalomas
Maspalomas Hotel
Maspalomas Princess
Maspalomas Princess Hotel
Princess Hotel Maspalomas
Princess Maspalomas
Hotel Maspalomas-Tabaiba Princess resort
Maspalomas-Tabaiba Princess
Hotel Maspalomas Tabaiba Princess resort
Tabaiba Princess
Hotel Tabaiba Princess
Hotel Tabaiba Princess All Inclusive
Hotel Tabaiba Princess- All Inclusive All-inclusive property
Hotel Tabaiba Princess- All Inclusive San Bartolomé de Tirajana

Hotel Tabaiba Princess- All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 104 out of 292 reviews
Rating 8 - Good. 139 out of 292 reviews
Rating 6 - Okay. 34 out of 292 reviews
Rating 4 - Poor. 10 out of 292 reviews
Rating 2 - Terrible. 5 out of 292 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10\10

Great stay. The restaurants can be quite busy but the hotel was at full capacity. Kids club was great. Would defo recommend
Stayed 10 nights in Apr 2025
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good
Stayed 8 nights in Jan 2023
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very enjoyable stay

Good location, large rooms, plenty of parking spaces, large restaurants, lovely spacious lobby, easy access from and to the airport by public bus, with bus stops right outside the resort. Some of the buffet food not so great but always you can find something to enjoy, as there is plenty choice. All day snack bars. Totally amazing water park for all ages. Despite the large capacity of this hotel, you can still find some relaxation between lavish, tropical gardens all around. Staff is trying their best to avoid any panic during busy lunch and dinner buffet. Few interesting shops inside the resort. I would stay here again.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Definitely recommended, a good 4* resort

What a gorgeous property, very stylish and stunning furniture. Great layout and easy to navigate. The suite is stunning, we loved our room. We did upgrade to the Premium Drinks package, which is only Euro15 per person, per day - definitely worth it as the standard off the shelf alcohol is very entry level. We also found most of the staff (not all) to be, putting it frank, miserable. Not sure if they are overworked, hate theue jobs or its just becasue of the season and they are exhausted (start of January), but nearly ever member of staff, particularly reception and the bar were just miserable and zero care in customer service. Very disappointing for hotel that is really stunning. Not every member what terrible, there are a few gems around, particularly the housekeeping who were so accommodating and friendly. Towards the end of our 7 nights, we felt there was a change in staff shift, and the mood picked up.... Additionally, there are many reviews about the standard of food. Yes, this is not a 5* and it is not a la carte, but we found the food fine, and excellent value for money. The main dining room can be loud, the Kokolo (whatever the name is Asian resturant outside) was disappointing, but overall it was good. Do prepare yourself for loads of families and chilren. This is a very family friendly property and with that, there are loads of kids screaming, crying and all over the place in the dining room. Overall, would I return - yes. Good value for money and good hotel
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambres spacieuses et propres. Belle prestation.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Tor Ove

Liked: Cleanliness, staff & service, amenities
Flott plass
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait , ont reviendrais certainement si nous sommes de passage
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en familia

Todo muy accesible, teniamos carrito de bebé y se accedia muy bien, todo a la mano, había momentos de buya pero tampoco algo muy exagerado, potitos para bebe te los hacían en el buffet, todo muy excecional, personal de 10
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Prima voor oma dochter en kleindochter
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was erg mooi. Hele mooie zwembaden en ook de aankleding van de lobby en het restaurant was prachtig.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bij het ontbijt was het druk. Top waren de diners in het Italiaans en Aziatisch restaurant. De standaard kamers zijn ruim, mooi en comfortabel. Het hotel ligt wat verder van de zee en Het Engels strand, maar dat is net een voordeel. Als je graag wandelt, is het de ideale plek.
Stayed 6 nights in Mar 2023
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit big for us but that said it is a great place to stay and excellent value for money. We had a Prestige Suite which suited our family well as long as your kids will share a bed, or it’s 2 couples. Spacious and modern and cleaned everyday. Main restaurant offers a good selection and quality of food and the pool bars are very good. When it’s fully booked (which it was last 2 days of our hols) it was less enjoyable. We then chose to eat out and had lunch in the main restaurant rather than the pool bar as it was way less busy.
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
El hotel es genial para pasar unos días en desconexión total del mundo. Tiene una piscina enorme que se divide en varias a su vez. El personal es muy amable y atento. Lo único las chicas de la limpieza que no siempre nos limpiaron la habitación como debían. El todo incluido es un poco 'engañabobos' referente a las bebidas alcoholicas. Solo entra los preparados que ellos te dan, ninguna marca de alcohol común.
Stayed 10 nights in Jun 2021
Verified

10/10 Excellent

Mindful

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good activities, nice free spa with sauna, steam room and hor tub.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super poolanlage, gutes, abwechsungsreies buffetrestaurant, tolles zimmer (suite prestige auf der maspalomas seite)
Stayed 10 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, completo tanto en comida, como en instalaciones
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guter Service mit sehr freundlichen Angestellten an der Rezeption und auch im Restaurantbereich
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura ancora efficiente ma un po' usurata camere necessitano di manutenzione per il resto tutto ok
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Hyggelig personell, Hotellet er litt slitt og trenger en oppussing.
Stayed 5 nights in Apr 2019
Verified

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Synes det var lidt irriterende at man skulle betale for internettet. Men er helt vild med poolen og maden! Og dejligt lækkert hotel!
Stayed 10 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación cómoda y limpia, buena comida. El personal es muy agradable.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sauberes erholsames Familienhotel für jedermann

Von Anfang an sehr sympatisches, sauberes und gut organisiertes Hotel, zu empfehlen für jedermann der gerne All Inklusive bucht, wie wir es gemacht haben. Feines Essen an allen Buffett von morgens bis abends grosse Auswahl, für jeden etwas dabei. Grosser Ess Saal, kein Gedränge und sehr hilfsbereites Personal. Zimmer gross, sauber und mit Balkon auf Ostseite sehr ruhig. Bus vor der Tür, es empfiehlt sich aber ein Mietauto ab Flughafen zu mieten. So ist man in Kürze an den interessanten Sanddünen, in den Bergen und an den Häfen, so z.B. am sehr schönen Hafen Puerto Magan, wo wir abends hingefahren sind. Die Pool Anlage dieses 4 Sterne Hotels ist neben dem Essen wohl das beste ! Es stehen 4 Pools zur Verfügung und es hat immer ein Plätzchen frei. Ausserdem kann man auch All Inklusive Essen und Trinken an 4 Pool Bars, die sehr freundlich sind. Sehr geeignet für Familien, da es auch immer Kinderabende, Disco usw. sowie für die Eltern Piano Bar zum Entspannen hat. Betreffend WLAN kann man sehr günstige Packages erwerben. 3 Tage für 2 Geräte erhält man für 12 Euros. Man sollte jedoch nie vergessen, allgemein etwas Trinkgeld bereit zu halten. Die freundlich hilfsbereiten zuvorkommenden Mitarbeiter haben es wirklich verdient. Wir kommen wieder, es hat uns sehr gefallen !
Stayed 5 nights in Feb 2019
Verified

6/10 Okay

Mika

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotelli on parhaat vuotensa nähnyt. Kaipaa ehdottomasti päivitystä. Moni kakku päältä kaunis.
Stayed 7 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prijs kwaliteit zeer goed. Betalende WiFi. Niet goed
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben organizzato. Camere un po’ datate comunque ottimo nel complesso
Stayed 6 nights in Feb 2019

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