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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Lobby
Lobby
Exterior
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
The current price is $100
$86 nightly
$100 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Place, Ingram Park Mall
    ‪4 min drive‬
  • Place, Anne-Marie Tennis Center
    ‪4 min drive‬
  • Place, Joint Base San Antonio
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(106 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

Similar properties

Lobby
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld
Far West Side
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,312 reviews
$96 nightly
The price is $113
May 10 - May 11
Total with taxes and fees
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About the neighborhood

San Antonio

With a stay at Tru by Hilton San Antonio Lackland Sea World in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base and Lackland Air Force Base Visitor Center. .This hotel is 12 mi (19.4 km) from San Antonio River and 13.2 mi (21.3 km) from River Walk.

What's nearby

  • Ingram Park Mall - 4 min drive - 4.5 miles
  • Anne-Marie Tennis Center - 4 min drive - 3.5 miles
  • Joint Base San Antonio - 4 min drive - 4.5 miles
  • Hill Country Golf Club - 5 min drive - 3.8 miles
  • Lackland Air Force Base - 5 min drive - 4.7 miles

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Burger Boy - ‬16 min walk
  • ‪Dutch Bros Coffee - ‬18 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5.41 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 49 per accommodation, per stay
  • 1.78 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5.41 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 729 out of 1165 reviews
Rating 8 - Good. 225 out of 1165 reviews
Rating 6 - Okay. 93 out of 1165 reviews
Rating 4 - Poor. 59 out of 1165 reviews
Rating 2 - Terrible. 59 out of 1165 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Traniellia

I got the wrong room upon chrc
Stayed 2 nights in Jan 2026

10/10 Excellent

Ana

Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing.
Stayed 1 night in Jan 2026

4/10 Poor

Norelix Figueroa

Traveled with family
Disliked: Cleanliness
Room shower had all edges covered in mold
Stayed 1 night in Jan 2026

6/10 Okay

Marcquida

I visited San Antonio to attend my boyfriends BMT graduation @ Lackland Afb. I arrived on Dec. 30th around 2am, walked into the lobby, and spoke with the receptionist at the desk (short, heavyset woman that looked to be Hispanic). I explained to her that I already had a reservation which was from Dec. 30th- Jan. 2 and if possible I wanted to check in early. Now I understand that check-in is at 3pm and I was super early but the part that really upset me was her lying and saying she still had guests arriving that were already booked for Dec. 29th. I walked away and returned a few moments later and asked her could she charge me another night (at this point I was just tired & wanted to sleep for at least 2 hrs before I needed to head to Lackland). The way she moved to the computer so fast to charge my card was insane to me. She literally could've just told me yes you can check in early but there'll be a fee. 1. Don’t lie to my face and make it sound like you don't have anything available 2. Is it so hard to have a ounce of humanity in your heart? You likely know that I'm visiting from out of town & you can visibly see that I'm tired. For you to not show a tiny bit of empathy for another person is baffling to me. Then for you to charge me full price to stay half a night was even more crazy to me. After returning from the 1st day of graduation I did speak with another receptionist and explained everything to her. She did understand my issue and said that they don't do discounts but
Stayed 3 nights in Dec 2025

2/10 Terrible

Katy

Stayed 1 night in Jan 2026

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean.Staff were very helpful and friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

cynthia

Liked: Cleanliness, amenities, property conditions & facilities
A pleasant place to call home for 3 days. Clean, modern, uplifting, good breakfast. Great location to Lackland AFB for grandsons graduation.
Stayed 3 nights in Jan 2026

4/10 Poor

Bibiana Rona

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom door didn’t close. Shower didn’t drain properly and hadn’t been cleaned in some time. Front desk was nice and friendly upon arrival. Floor was soft and it felt as though you would fall through any second. Variety of breakfast options.
Stayed 2 nights in Jan 2026

6/10 Okay

Pearl

Stayed 4 nights in Dec 2025

6/10 Okay

Telvin

Stayed 2 nights in Dec 2025

10/10 Excellent

Cristian

Stayed 3 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good as usual! This is the only place we stay when coming to San Antonio :)
Stayed 2 nights in Jan 2026

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service
The staff was friendly and the room was ok
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room. Convenient as it is right off the expressway.
Stayed 2 nights in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was fine. The staff closed breakfast early on some days and many missed it. I didnt understand why you provided a refrigerator yet no coffee pot or microwave. Guest had to go to the lobby and wait in line to use a microwave. I honestly would have booked my stay if knew in advance bb
Stayed 4 nights in Dec 2025

10/10 Excellent

Emerald

Stayed 2 nights in Dec 2025

6/10 Okay

Saul

Traveled with partner
Liked: Property conditions & facilities
Decepcionado con el nulo servicio al cuarto que se me dio. 4 noches estuve y ni una sola vez fueron a limpiar la habitación. Hablé 3 veces por lo mismo y solo decían que lo iban a reportar al supervisor pero sin ningún resultado. Los alimentos eran pasables pero sin variedad. La ubicación es buena y será la última vez que lo visite y recomiende.
Stayed 4 nights in Dec 2025

6/10 Okay

Liza

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome the only problem we have it was 11pm and kids are tuning and screaming at hallways.. and no one answer at front desk we have to go out to asking silence twice…
Stayed 2 nights in Dec 2025

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness
It was fresh but not very tasty. It lacked seasoning. Few hot options. Eggs done one way. No choice between bacon or sausage. They only offered sausage patties and they were cheap large frozen patties, not fresh. They didn't have enough table waffle irons or pancake machines. It caused quite a bottle neck with families waiting their turn. They have one small container to hold milk for cereal and other needs. It ran out frequently. No fruit options. Only one option for yogurt. For what's charged per room with excess deposit and parking fees.
Stayed 2 nights in Dec 2025

8/10 Good

Jaime

Stayed 3 nights in Jul 2025

10/10 Excellent

subhajit

Stayed 3 nights in Dec 2025

10/10 Excellent

Lisa

Stayed 3 nights in Dec 2025

10/10 Excellent

Selene

Liked: Cleanliness
Stayed 1 night in Dec 2025