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The Westin San Antonio North

4.0 star property

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Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Meeting facility
Meeting facility
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$108
$92 nightly
$108 total
Total with taxes and fees
Jan 18 - Jan 19

Explore the area

View in a map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪7 min walk‬
  • Place, Huebner Oaks
    ‪1 min drive‬
  • Place, USAA Corporate Office Headquarters
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area | 42-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(124 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(94 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $120
Jan 17 - Jan 18
Total with taxes and fees
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About the neighborhood

San Antonio

Located in San Antonio (Vance Jackson), The Westin San Antonio North is within a 15-minute drive of The Shops of La Cantera and Six Flags Fiesta Texas. .This hotel is 8.9 mi (14.4 km) from San Antonio Zoo and Aquarium and 9.9 mi (15.9 km) from River Walk.

What's nearby

  • The San Antonio Art Institute - 7 min walk - 0.4 miles
  • Huebner Oaks - 1 min drive - 1.4 miles
  • Kindred Hospital San Antonio - 1 min drive - 1.4 miles
  • Regal Huebner Oaks - 2 min drive - 1.9 miles
  • USAA Corporate Office Headquarters - 2 min drive - 1.7 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪Wurzbach Ice House - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Mama Margies Mexican Restaurant - ‬9 min walk
  • ‪Dutch Bros Coffee - ‬9 min walk
  • ‪Pappasito's Cantina - ‬10 min walk

About this property

The Westin San Antonio North

Suburban hotel with a fitness center and a 24-hour business center
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 326 guestrooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Bolo's, for lunch. Dining is also available at the coffee shop/cafe, and room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has facilities measuring 24979 square feet (2321 square meters), including conference space. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bolo's - This restaurant serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 764 out of 1246 reviews
Rating 8 - Good. 204 out of 1246 reviews
Rating 6 - Okay. 134 out of 1246 reviews
Rating 4 - Poor. 70 out of 1246 reviews
Rating 2 - Terrible. 74 out of 1246 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bertha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great. Front desk staff (I think her name was Marissa) was excellent at check in. She was able to answer all the questions I had about the area. RJ was super friendly and helped me get my bags to the room.
Stayed 1 night in Oct 2025

8/10 Good

Alicia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Old hotel , life staff
Stayed 4 nights in Oct 2025

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very lukewarm water (no hot) for showering and bathing for 4 days straight. Have to pay for parking now using an app (used to be complimentary) and the parking lot is dirty and needed trash pickup.
Stayed 2 nights in Oct 2025

2/10 Terrible

Irene

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two rooms reserved, one of them was already occupied! We were given a key to someone else’s room ! Front desk clerk was acting like it was our mistake ! So he gives us the “last room available” it was a kids room ! Look not cared for, towels dirty, beds uneven, ac was not the best I was told I had a o wait for clean towels, iron and ironing board and coffee maker until 7 am! How can you tell me a property at full capacity doesn’t have a manager on call to handle this situations ! Any hotel at full capacity should always have a house keeper, maintenance, security and manager on duty onsite ! First and last time staying t a Westin hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Rey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms decent a little outdated but nice. Pool indoor and outdoor pool was very clean and very comfortable. Overall great experience!
Stayed 1 night in Oct 2025

10/10 Excellent

sherry

Stayed 2 nights in Oct 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived they did not have the rooms available that I had booked. When given another room there were not 2 beds as they stated. Had to wait over an hour to get another room with 2 beds. Then at 12:30 am they booked our room to another group and asked us to leave our room. This was a horrible experience and they stated they will be sending a notice to Expedia to refund our room costs.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were multiple venues going on at the same time which made for hectic and entertaining times at the hotel A Pokémon branch of comicon was surreal until I found out what was going on. Previous stays were more sedate as one would expect in primarily business oriented hotel. It is convenient to just about any place you want to see but getting onto I 10 requires a learning curve if you drive. Parking fee with no valet service was a disappointment.
Stayed 4 nights in Oct 2025

6/10 Okay

Rudy, Johnstown

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place is old. Rooms were very very very small. Hotel made me feel like I was in Mexico. Staff was super attentive and considerate.
Stayed 4 nights in Oct 2025

10/10 Excellent

Billie, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was friendly and helpful. The pool and hot tub were great as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Sep 2025

8/10 Good

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Not hot water on the shower and now they charge the parking lot. The TV remote control didn’t work well. The bed is very comfortable and the room was well cleaned.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosemarie

Stayed 1 night in Oct 2025

2/10 Terrible

Shenila

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old rooms and not very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have time for gym. Staff was excellent! I felt safe and comfortable. Love the Starbucks coffee every morning! I have stayed a total of 4 times. That should tell you something!
Stayed 5 nights in Sep 2025

8/10 Good

Roni

Stuff was friendly and helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Neepa

Disliked: Cleanliness, staff & service, property conditions & facilities
No service and not clean
Stayed 1 night in Oct 2025

4/10 Poor

raul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff is rude there wifi by a fee which doesn’t appear in the app also parking is not free you haa e to paid per day nevere have at any property to paid to park to me that’s ridiculous
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Oct 2025

8/10 Good

William Milton

Stayed 2 nights in Sep 2025