Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

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Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Bar (on property)
Property amenity
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym
$130
$110 nightly
$130 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • Place, River Walk
    ‪1 min walk‬
  • Place, Aztec Theater
    ‪2 min walk‬
  • Place, San Antonio Majestic Theater
    ‪3 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(52 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(42 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(20 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed
  • River view

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(40 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

San Antonio

With a stay at Holiday Inn San Antonio - Riverwalk by IHG, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec Theater. .This hotel is 0.1 mi (0.1 km) from River Walk and 0.3 mi (0.5 km) from Briscoe Western Art Museum.

What's nearby

  • River Walk - 1 min walk - 0.1 miles
  • Aztec Theater - 2 min walk - 0.1 miles
  • San Antonio Majestic Theater - 3 min walk - 0.2 miles
  • Market Square - 8 min walk - 0.5 miles
  • Henry B. González Convention Center - 10 min walk - 0.6 miles

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬2 min walk
  • ‪Rita's on the River - ‬5 min walk
  • ‪Bohanan's Prime Steaks and Seafood - ‬2 min walk
  • ‪The Esquire Tavern - ‬2 min walk

About this property

Holiday Inn San Antonio - Riverwalk by IHG

Riverwalk hotel with a coffee shop and an outdoor pool
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 313 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Windows on the River, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 692 out of 1225 reviews
Rating 8 - Good. 235 out of 1225 reviews
Rating 6 - Okay. 155 out of 1225 reviews
Rating 4 - Poor. 83 out of 1225 reviews
Rating 2 - Terrible. 60 out of 1225 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Anayansi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t not get to eat at the hotel but me and my husband loves everything about this hotel and will definitely be back.!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tasha

Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed everything
Stayed 2 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Ed, League Cuty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had. Great experience. Calm, quiet and relaxing
Stayed 2 nights in Oct 2025

6/10 Okay

william

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It’s an older property needs updating. Sits on the opposite side of most things. Overall the area is decent. The hotel is not on the best of list.
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Cleanliness
the hotel was ok- the area was ridiculously expensive- this hotel was no exception. the room was in line with others, but they charge for everything from parking to coffee. i'm shocked i didn't get a bill for requesting fresh towels.
Stayed 3 nights in Oct 2025

10/10 Excellent

tammy

Stayed 2 nights in Oct 2025

8/10 Good

Carol

Stayed 1 night in Oct 2025

4/10 Poor

Judith

Disliked: Staff & service, property conditions & facilities
The only positive about this place was a pretty good location. However, its on an inactive section of the Riverwalk. Close walk to the active area. Worst part was the lack of helpful front desk personnel. 1. Dont answer the phone....fire alarm went off at 9am and no instructions. So we called, no answer. So we evacuated (pajamas). "Oh, our room speaker must not have worked, they announced a fire alarm test." No apology, no nothing. 2. tried to call the bar/grill to order dinner. (Restaurant was closed for renovations the entire stay, ugh. My husband had a small health issue and couldn't go out for dinner 1 night. ) No one would answer bar/grill phone. so I again called front desk to ask if the grill was open ( 8pm). They told me I had to go there to order. They were too busy to answer phone. So I walked to grill and no one would take my order. Bar patrons gave me a drink while I waited ! lol. They said the workers were just bad. So, I finally went to vending machine and got goldfish crackers for our dinner. 3.Needed to take my husband to ER. No help from front desk about good/bad local hospitals. No calling a cab. The bellman did help us find a cab company to call. 4. For anyone wanting a nice pool area, look elsewhere. Sterile, dirty and not a piece of greenery in sight. No one was ever there throughout our long weekend stay. We did enjoy the RiverWalk area (b4 the health issue), but without any help from the hotel we selected. Shame on you HI.
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for just an evening while attending a show at the Majestic Theater which is less than a block away. Check in is at 4:00, which was pushing it for our plans but they did not seem to enforce that policy for us at 3:30. The facility was clean and remodelled. The staff was super friendly and the Restaurant area (bar and dining) was quite good - tip: Happy Hour 4-7 is a great value, and breakfast offers breakfast buffet or ala carte. Our room faced the Riverwalk and was pretty quiet but not totally. Overall, we would definitely stay there again if visiting center city and Riverwalk! But we have to give a final shout out to Juan the valet who went above and beyond to get our car started in Self Park. We found a completely dead battery and were getting ready to call AAA when he went and got his car and jump started us for the ride home. He certainly did not have to do that and he saved us at least an hour off our return trip. Many, many thanks !!
Stayed 1 night in Oct 2025

10/10 Excellent

Nydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Erika

Stayed 1 night in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Elbert

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

vicki, Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always try to stay at a Holiday Inn as they are one of the few hotel chains that do not allow pets. My husband as severe allergies and this is an important factor in determining where we stay. This location is wonderful as it is right on the Riverwalk and therefore has a ton of choices for restaurants. The only complaint I would give is the room and a slight foul smell, but I believe it was from the water in the bathroom.
Stayed 1 night in Oct 2025

8/10 Good

Nenieka, Rosedale

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

San Juanita

Stayed 1 night in Oct 2025