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Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

Exterior
Property amenity
Indoor pool
Suite, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
$98
$84 nightly
$98 total
Total with taxes and fees
Feb 6 - Feb 7

Explore the area

View in a map
2861 Cinema Ridge, San Antonio, TX, 78238
  • Place, Regal Cielo Vista
    ‪2 min walk‬
  • Place, Ingram Park Mall
    ‪9 min walk‬
  • Place, Anne-Marie Tennis Center
    ‪14 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Homewood Suites by Hilton Lackland AFB/SeaWorld, TX
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
$117 nightly
The price is $139
Feb 6 - Feb 7
Total with taxes and fees
Homewood Suites by Hilton Lackland AFB/SeaWorld, TX

About the neighborhood

San Antonio

Located in San Antonio, Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG is connected to a shopping center, a 3-minute drive from Ingram Park Mall and 11 minutes from Joint Base San Antonio. .This hotel is 7.8 mi (12.6 km) from Lackland Air Force Base and 11.5 mi (18.4 km) from San Antonio Zoo and Aquarium.

What's nearby

  • Regal Cielo Vista - 2 min walk - 0.1 miles
  • Ingram Park Mall - 9 min walk - 0.5 miles
  • K1 Speed - 10 min walk - 0.6 miles
  • Anne-Marie Tennis Center - 14 min walk - 0.8 miles
  • San Antonio SeaWorld - 11 min drive - 9.1 miles

Getting around

  • San Antonio Station - 25 min drive
  • San Antonio International Airport (SAT) - 19 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Chick-fil-A - ‬15 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Outback Steakhouse - ‬13 min walk

About this property

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

Hotel connected to a shopping center in San Antonio with free parking
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG offers 84 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 84 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 450 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 99.00 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express San Antonio-West-SeaWorld
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Suites San Antonio West SeaWorld Area by IHG
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 435 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Humberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and clean hotel, with friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. It was my daughter's birthday and the man from the kitvjen and the front desk lady made it special by joining us. They shared cake helped us cut, and were kind about alout mess. Thank yall!
Stayed 2 nights in Oct 2025

4/10 Poor

Maggie

Stayed 1 night in Oct 2025

10/10 Excellent

Rosa

Stayed 1 night in Oct 2025

6/10 Okay

Ha

Stayed 2 nights in Oct 2025

2/10 Terrible

Abraham

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD HOTEL

DO NOT STAY IN THIS HOTEL. THEIR SERVICE IS HORRIBLE, NOT TO MENTION THEIR ROOMS STINK AND THE MANAGER DID NOT WANT TO GIVE A DISCOUNT EVEN AFTER NOTICING THE ROOM KEY DEVICE WASNT WORKING. OOH AND PLEASE FIX YOUR DAMN SIGN OUTSIDE, POOR MAINTENANCE!!
Stayed 1 night in Oct 2025

2/10 Terrible

Alisandra

Liked: Property conditions & facilities
Disliked: Staff & service
Atencion al servicio muy mala
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Traveled with family
Liked: Room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Stephanie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bathtub horrible
Stayed 1 night in Sep 2025

4/10 Poor

Erika

Stayed 2 nights in Sep 2025

10/10 Excellent

Trang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Delilah

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room has a horrible smell. Stained tub. Outdated windows with rolled shades. Breakfast was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Dawn M

Stayed 3 nights in Sep 2025

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose A

Liked: Property conditions & facilities
Excellent customer service and professionalism
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2025

6/10 Okay

Jaime

Traveled with family
Liked: Staff & service
What I didn’t like was that restroom tub area didn’t look clean and towels smelled like rotten rags.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great experience staying at the Holiday Inn in San Antonio! The staff was awesome — friendly and helpful throughout. The WiFi was strong and reliable, and the location couldn’t be better — just minutes from SeaWorld. Would definitely stay here again!
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2025

8/10 Good

martha

I I stay for 2 days family trip in. The hotel was clean. A smells good. Complimental breakfast was good bed was comfortable!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was polite and welcoming . It was a great experience.
Stayed 2 nights in Jul 2025