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CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Prestige Apartment (for 6 people)
Room with view
786 square feet
2 King Beds and 1 Queen Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Other room types
Prestige Room
Room with view
291 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Family Studio (for 3 people)
Room with view
388 square feet
1 King Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Room
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Apartment (for 5 people)
Room with view
646 square feet
2 King Beds and 1 Twin Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Studio (for 2 people)
Room with view
269 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Traditional Double or Twin Room
215 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Double or Twin Room
237 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Privilege Room, partial Ocean View
Room with view
237 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Apartment (for 6 people)
Room with view
710 square feet
2 King Beds and 1 King Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Family Apartment (for 4 people)
Room with view
538 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Studio (for 4 people)
Room with view
527 square feet
1 Large Twin Bed and 1 Double Sofa Bed 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Comfort Apartment (for 4 people)
Room with view
646 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, Partial Sea View
Room with view
463 square feet
1 Double Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Privilege room Garden view
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room
215 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star spa hotel near Church of St-Jean-Baptiste

Popular property highlights

Free self parking
Free WiFi
Restaurant
Smoke-free property
Babysitting or childcare (surcharge)

Located in Saint-Jean-de-Luz, Hôtel et Résidence La Réserve is within a 10-minute drive of Lafitenia Beach and Maison de l'Infante. This 4-star hotel is 1.4 mi (2.2 km) from Church of St-Jean-Baptiste and 1.9 mi (3 km) from Maison Louis XIV.

Make yourself at home in one of the 85 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and bathrobes. Conveniences include phones and safes, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor tennis court and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy French cuisine at Ilura, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Saint-Jean-de-Luz? This hotel features 646 square feet (60 square meters) of event facilities. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from February 09 to April 14:

  • Swimming pool

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hôtel et Résidence La Réserve features an outdoor tennis court and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measure 646 square feet (60 square meters). This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite self parking is complimentary.

Hôtel et Résidence La Réserve is a smoke-free property.

  • Library
  • Bar/lounge
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Restaurant
  • Meeting rooms
  • Coffee shop or café
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Outdoor seasonal pool
  • Conference space size (meters) - 60
  • Terrace
  • Luggage storage
  • Long-term parking (surcharge)
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 646
  • Snack bar/deli
  • Outdoor tennis court
  • Pool umbrellas
  • Total number of rooms - 85
  • Television in common areas
  • Number of floors - 1
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Long-term parking (surcharge) , Free self parking

Room Amenities

Hôtel et Résidence La Réserve offers 85 air-conditioned accommodations with safes and bathrobes. 22-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, and slippers. This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Bathrobes
  • In-room safe
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Low-height counters/sink
  • Grab bar - near toilet

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Ilura - Overlooking the ocean and pool, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor tennis court and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

The spa is open daily.

  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 6:00 AM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property Registry Number - 349327262

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Online Penalty Collection

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 65 per stay
  • A tax is imposed by the city: EUR 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21 for adults and EUR 12 for children (approximately)
  • Extended parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hôtel La Réserve Saint-Jean-de-Luz
  • La Réserve Saint-Jean-de-Luz
  • Hôtel Résidence Réserve Saint-Jean-de-Luz
  • Hôtel et Résidence La Réserve Saint-Jean-de-Luz
  • Hôtel Résidence Réserve Saint-Jean-de-Luz
  • Hôtel Résidence Réserve
  • Résidence Réserve Saint-Jean-de-Luz
  • Hotel Hôtel et Résidence La Réserve Saint-Jean-de-Luz
  • Saint-Jean-de-Luz Hôtel et Résidence La Réserve Hotel
  • Hotel Hôtel et Résidence La Réserve
  • Résidence Réserve
  • Hôtel La Réserve
  • Et La Reserve Saint Jean Luz
  • Et La Reserve Saint Jean Luz
  • Hôtel et Résidence La Réserve Hotel
  • Hôtel et Résidence La Réserve Saint-Jean-de-Luz
  • Hôtel et Résidence La Réserve Hotel Saint-Jean-de-Luz

We should mention

The seasonal pool will be open from April to November.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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