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Hotel Val d'Este

Property class: 2

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Photo gallery for Hotel Val d'Este

A hotel with a traditional European facade, a snow-covered entrance, and a visible staircase leading to the entrance.
A building with a sign reading "JARDIN PUBLIC" and a view of mountains in the background.
A modern kitchen with pendant lights, a central island, and stainless steel appliances.
A staircase with a wooden railing, a Christmas tree, and a sign indicating the hotel rating.
A bedroom with two beds, a TV, and a view of the mountains.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
The current price is $78
$69 nightly
$78 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
Place de l'Eglise, Saint-Gervais-les-Bains, 74170
  • Place, Saint-Gervais Ski Resort
    ‪1 min walk‬
  • Place, St. Gervais Gondola
    ‪12 min walk‬
  • Place, Les Thermes de Saint-Gervais
    ‪2 min drive‬

Room options

View all photos for Panoramic Double Room

A hotel room with a wooden headboard, a bed with red and grey bedding, a framed black and white photo on the wall, a window with grey curtains, and a view of greenery outside.

Panoramic Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

A bedroom with a bed, a bedside table, a lamp, and a TV on a wall.

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

A wooden room with a bed, a desk, a chair, a television, and a window.

Classic Double Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Triple Room

A bedroom with two beds, a TV, and a view of the mountains.

Panoramic Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room

A room with two beds, wooden wardrobe, red curtains, and a window with a view of trees.

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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  • Pet friendly
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The price is $128
Nov 19 - Nov 20
Total with taxes and fees
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About the neighborhood

Saint-Gervais-les-Bains

A stay at Hotel Val d'Este places you in the heart of Saint-Gervais-les-Bains, within a 15-minute walk of Saint-Gervais Ski Resort and St. Gervais Gondola. .This ski hotel is 7.8 mi (12.6 km) from Megeve Ski Resort and 14.6 mi (23.4 km) from Chamonix - Planpraz Ski Lift.

What's nearby

  • Saint-Gervais Ski Resort - 1 min walk - 0.0 miles
  • Pile Pont Expo - 2 min walk - 0.1 miles
  • L'Alpin Ski Lift - 11 min walk - 0.6 miles
  • St. Gervais Gondola - 12 min walk - 0.7 miles
  • Les Thermes de Saint-Gervais - 2 min drive - 0.7 miles

Getting around

  • Chedde Station - 8 min drive
  • Saint-Gervais Tramway Station - 9 min walk
  • Geneva International Airport (GVA) - 70 min drive

Restaurants

  • ‪La Ferme - ‬30 min drive
  • ‪L'Affiche - ‬2 min walk
  • ‪La Rioule - ‬31 min drive
  • ‪Aux Petits Gourmands - ‬1 min walk
  • ‪Restaurant le Draveur - ‬6 min drive

About this property

Hotel Val d'Este

Hotel Val d'Este offers 16 accommodations. 50-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Saint-Gervais-les-Bains hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 16 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks, and housekeeping is provided on request.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.
Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include express check-out and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Children aged 3 and younger eat free breakfast.
Le Val d'Este Open House - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Free ski shuttle

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 9.90 for adults and EUR 5.90 for children
  • A bar/lounge

Restaurants on site

  • Le Val d'Este Open House

Things to do

  • Ski storage

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: EUR 40
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9.90 for adults and EUR 5.90 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Val d'Este Saint-Gervais-les-Bains
Hôtel Val d'Este
Val d'Este Saint-Gervais-les-Bains
Val d'Este
Hôtel Val d'Este
Hotel Val d'Este Hotel
Hotel Val d'Este Saint-Gervais-les-Bains
Hotel Val d'Este Hotel Saint-Gervais-les-Bains

Hotel Val d'Este Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 81 reviews
Rating 8 - Good. 27 out of 81 reviews
Rating 6 - Okay. 9 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
Mountain view was very nice and the location is perfect!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Basic rooms but just what we needed
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great breakfast, service and large rooms.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in the heart of the village with walking distance to many restaurants. Ski bus stop around the corner. Breakfast is included. Staff is very friendly and polite.
Hotel - red building
Room with centre view
View from room
Free ski bus
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Lovely breakfast. Very friendly staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent comfortable accomodation

Lovely comfortable accommodation in the centre of town surrounded by many busy eating places.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in time is at 4pm. Staff comes in at that time. Breakfast starts at 8am. The staff that is there to check-in and provide service till 8pm was very helpful and friendly. Rooms are small as it seems to be geared for the skiers. Good location once you get there. Without a car directions are deceiving and the walk is long with trailing luggage. Try to get the bus from the train station which will take you up the mountain (it’s free). This bus can also take you to other near by towns (such as Chamonix).
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place top Hotel
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, lovely friendly staff and atmosphere. Good continental breakfast. Would stay again
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlights of this hotel were the friendly service and great location. All the members of staff were helpful and cheerful and it was a great place to stay. The rooms were clean and comfortable.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so kind and accommodating to us. We speak no French and they worked with us and were very patient. They gave us wonderful advice on sightseeing and transportation. Breakfast was wonderful. We will be staying again
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this property, and save yourself massive stress of needing to book another hotel on the spot! Probably the worst hotel experience I had in my entire life. Unreliable (literally closed!), unpleasant and aggressive staff, dirty and hot rooms. Expedia check-in info said that check-in time is until 9pm. I’ve arrived at 8:10pm, only to find the hotel door all locked up with the paper stuck to the door saying that they’re open till 8pm. I got no email or text notification about the change of the opening hours. There was an emergency number to call if you arrive outside these hours. I called it twice, no one answered. I contacted Expedia agents immediately, and they called as well - same result, no answer. I was forced to book another hotel in the area for the night. Since my booking at this place was for two nights, I returned the next day after 5 pm to check in for the second night. The person at the reception was extremely aggressive- once he learned that I filed a case with Expedia to get my money back, he tried to rip off my phone from my hand to erase my call history that was my proof that I called the hotel emergency number. I still had no choice but to stay so I went upstairs to my room. Only to find 4 dead flies on the bed, crazy amount of dust everywhere, hair in the shower drain… the room was also extremely hot. I was traveling with my dog so this room was definitely a health risk for a dog. Was forced to buy a night at other hotel. Dreadful!!!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
To be fair we booked a room last minute based on price. The room was 4th floor in the eaves overlooking a busy bar. As a place to crash for a night it was okay, a week there might be a bit much. The receptionist was friendly and helpful, but there appeared to be no staff resident in the hotel overnight.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Disliked: Staff & service

Wouldn’t choose this hotel again

Staff were polite but not friendly or helpful. Room was dark, up three flights of stairs (no lift and no help offered with cases). Beds were ok and clean. No extras anywhere in the room: paper cups (no glasses), no kettle, no convenient power socket. Breakfast was a bit mean: a tired orange and some old apples were the only fruit on offer on day 1, just the old apples on days 2&3; no croissants by the later breakfast times, no eggs etc. Postion in St G is central and very convenient. Parking free in multi-storey 5 minutes walk away.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un séjour agréable, calme et bien placé. Personnel très agréable.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Rent och fräscht
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Ottimo servizio e camere top
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mauvaise literie en chambre 9 et 11
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Hôtel de montagne désué
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très chaleureux et bienveillant, toujours à l'écoute. Séjour très agréable
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rent og pent. Sentralt. God service. Noe slitt utvendig.
Stayed 4 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
État général très ancien tout est vintage
Stayed 1 night in Jan 2025