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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Comfort Twin Room
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Comfort Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room, Terrace
Room with view
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room
1 Double Bed and 3 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Classic Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Comfort Triple Room
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
3-star hotel with restaurant and bar/lounge

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Smoke-free property

With a stay at Citotel L'etape in Saint-Flour, you'll be a 1-minute walk from Massif Central and 12 minutes by foot from Saint-Flour Cathedral. This hotel is 22.9 mi (36.9 km) from Le Lioran and 1.3 mi (2.1 km) from Musee de la Haute Auvergne.

Make yourself at home in one of the 23 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided daily.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary newspapers in the lobby and luggage storage.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden.

Citotel L'etape is a smoke-free property.

  • Terrace
  • Bar/lounge
  • Luggage storage
  • Breakfast available (surcharge)
  • Restaurant
  • Tours/ticket assistance
  • Total number of rooms - 23
  • One meeting room
  • Number of floors - 5
  • Free WiFi
  • Number of buildings/towers - 1
  • Smoke-free property
  • Garden
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French

Room Amenities

Citotel L'etape offers 23 accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Desk
  • Satellite TV service
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Mobile key entry

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 7:30 PM

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 7 per night.
  • Cribs (infant beds) are available for EUR 7.5 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 8 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Security system

Staff does not wear personal protective equipment

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Pet fee: EUR 8 per pet, per night
  • Crib (infant bed) fee: EUR 7.5 per night
  • Rollaway bed fee: EUR 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Hôtel l'Etape
  • Grand Hôtel l'Etape Saint-Flour
  • Grand l'Etape
  • Grand l'Etape Saint-Flour
  • Citotel L'etape Hotel Saint-Flour
  • Citotel L'etape Hotel
  • Citotel L'etape Saint-Flour
  • Citotel L'etape
  • Citotel L'etape Hotel
  • Citotel L'etape Saint-Flour
  • Citotel L'etape Hotel Saint-Flour

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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