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Best Western Hotel Austria & Spa

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Photo gallery for Best Western Hotel Austria & Spa

Exterior
Restaurant
Superior Room, Multiple Beds, Non Smoking | Bathroom | Towels
Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | In-room safe, WiFi
Staircase

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
  • Business services
$95
$82 nightly
$95 total
Total with taxes and fees
Dec 19 - Dec 20

Explore the area

View in a map
20 Bis Place Massenet, Saint-Etienne, 42000
  • Place, Stade Geoffroy-Guichard
    ‪14 min walk‬
  • Place, Zenith Saint-Etienne Metropole
    ‪3 min drive‬
  • Place, Saint-Étienne Exhibition Park
    ‪4 min drive‬
  • Airport, Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | In-room safe, WiFi

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | In-room safe, WiFi

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2

Standard Double Bed Room

  • Sleeps 2

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Exterior
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  • Air conditioning
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Total with taxes and fees
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About the neighborhood

Saint-Etienne

With a stay at Best Western Hotel Austria & Spa in Saint-Etienne, you'll be within a 5-minute drive of Musée d'Art Moderne de Saint-Etienne and Stade Geoffroy-Guichard. .This spa hotel is 1.2 mi (2 km) from Musée des Verts and 1.3 mi (2.1 km) from University Hospital of Saint-Etienne.

What's nearby

  • Musée d'Art Moderne de Saint-Etienne - 11 min walk - 0.6 miles
  • Stade Geoffroy-Guichard - 14 min walk - 0.8 miles
  • Zenith Saint-Etienne Metropole - 3 min drive - 1.3 miles
  • Cité du Design - 3 min drive - 1.3 miles
  • Saint-Étienne Exhibition Park - 4 min drive - 1.7 miles

Getting around

  • Saint-Etienne-La Terrasse Station - 3 min walk
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 9 min drive

Restaurants

  • ‪Brasserie Geoffroy Guichard - ‬19 min walk
  • ‪Chaudron Vert - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Pizza Cosy - ‬2 min walk
  • ‪Domino's Pizza - ‬9 min walk

About this property

Best Western Hotel Austria & Spa

Hotel in Saint-Etienne with a full-service spa and a 24-hour front desk
Air-conditioned accommodations at Best Western Hotel Austria & Spa offer safes and complimentary bottled water. 40-inch LED televisions come with cable channels.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa.
Grab a bite from the snack bar/deli serving guests of Best Western Hotel Austria & Spa. English breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
English breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business center

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bathroom

  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Best Western Hotel Austria
Best Austria & Saint Etienne
Best Western Hotel Austria Spa
Best Western Hotel Austria & Spa Hotel
Best Western Hotel Austria & Spa Saint-Etienne
Best Western Hotel Austria & Spa Hotel Saint-Etienne

Best Western Hotel Austria & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 23 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 5 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff service from all the family
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Tout le monde est très accueillant. Bien placé, chambre propre et bien équipée. Je recommande le restaurant
Stayed 1 night in Sep 2025

6/10 Okay

Antoine

Liked: Staff & service
Disliked: Property conditions & facilities
Une super réception, mais énormément dessus des photos a la réalité.. Impossible de s'asseoir sur le toilette trop serré dans la salle de bain. La douche pas de pression et des fuites enormes sur la colone de douche. Le petit déjeuner laisse à désirer.
Stayed 1 night in Jul 2025

8/10 Good

Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jean marc

Stayed 1 night in Jun 2025

10/10 Excellent

Jean-Loïc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Djailani

Un séjour mais sa va
Stayed 1 night in Jun 2025

10/10 Excellent

Peggy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, il reste cher pour le lieu et l'emplacement, mais belle surprise et belle decouverte de son restaurant. Pour le prix j'aurai prefere avoir un spa gratuit. 30€/personne c'est abusé.
Stayed 1 night in Jun 2025

10/10 Excellent

Jean-Loïc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

marianne

Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent !

Hôtel parfait ! L’accueil est excellent. Chaque personne est très agréable. Les plats au restaurant sont très bons donc je mange sur place à chaque fois sans hésitation. Parking au pied de l’hôtel quand il y a de la place. Les chambres sont à la hauteur du reste. Merci
Stayed 1 night in Apr 2025

8/10 Good

Michel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil
Stayed 1 night in Apr 2025

8/10 Good

Frank

Stayed 1 night in Mar 2025

6/10 Okay

Nicolas

Business traveler
Liked: Cleanliness, staff & service
Très bon service et accueil seul bémol les wc sont dans un espace tout simplement beaucoup trop étroit !
Stayed 1 night in Mar 2025

10/10 Excellent

Matty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne surprise

Chambre très propre, bien agencée, confortable et petit déjeuner très complet et joliment présenté ( brochettes de fruits frais etc).
Stayed 1 night in Mar 2025

4/10 Poor

Franck Alder

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Giulia

Stayed 1 night in Mar 2025

10/10 Excellent

Ilima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne accueil et tout et parfait
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Très accueillant, propre et accessible. Un parking juste au pied de l’hôtel. Le restaurant est à faire, ne cherchez pas ailleurs. La cuisine est excellente.
Stayed 1 night in Feb 2025

10/10 Excellent

Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

ATTENTION ARNAQUE!!

ATTENTION ARNAQUE!! Personnel très bien, une très très bonne table (super restaurant). Gros point noir: sur la réservation HOTEL.COM un spa et mis en avant comme faisant partie de l'hotel, mais en arrivant sur place on nous annonce qu'il n'est pas compris, il faut le payer a part... autrement dis communication MENSONGEREvia le site hotel.com... ca ca ne passe pas!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Hadj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jan 2025

8/10 Good

Pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Stayed 1 night in Dec 2024