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Hôtel Exsel Créolia

4.0 star property

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Photo gallery for Hôtel Exsel Créolia

Lunch and dinner served
Shower, eco-friendly toiletries, hair dryer, towels
View from property
Meeting facility
Lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $127
$121 nightly
$127 total
Total with taxes and fees
Jun 18 - Jun 19

Explore the area

View in a map
14 Rue Du Stade Montgaillard, Saint-Denis, 97400
  • Place, Aquanor
    ‪2 min drive‬
  • Place, Plage de Sainte Clotilde
    ‪3 min drive‬
  • Place, La Barachois
    ‪6 min drive‬
  • Airport, Saint-Denis (RUN-Roland Garros)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View | Minibar, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony, Ocean View

View from room

Superior Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Balcony, Ocean View

View from room

Superior Room, 2 Twin Beds, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Balcony, Ocean View

A hotel room with a bed, desk, chair, TV, and artwork on the wall.

Suite, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 379 reviews
$125 nightly
The price is $133
Jul 6 - Jul 7
Total with taxes and fees
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About the neighborhood

Saint-Denis

Located in Saint-Denis, Hôtel Exsel Créolia is a 3-minute drive from Aquanor and 6 minutes from Petit Marche. .This spa hotel is 1.8 mi (2.9 km) from Plage de Sainte Clotilde and 2.4 mi (3.9 km) from Natural History Museum.

What's nearby

  • Aquanor - 2 min drive - 1.0 mile
  • Plage de Sainte Clotilde - 3 min drive - 1.2 miles
  • Petit Marche - 4 min drive - 1.8 miles
  • Natural History Museum - 5 min drive - 2.1 miles
  • La Barachois - 6 min drive - 2.7 miles

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 29 min drive

Restaurants

  • ‪Castel - ‬3 min drive
  • ‪Caraïbes Touch - ‬6 min drive
  • ‪Snack Bar De La Digue - ‬4 min drive
  • ‪Pizza Uno - ‬4 min drive
  • ‪Smok’eat - ‬14 min walk

About this property

Hôtel Exsel Créolia

Hôtel Exsel Créolia offers 108 accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Saint-Denis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Créolia Wellbeing. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open select days.
Make yourself at home in one of the 108 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a banquet hall.
Satisfy your appetite for lunch or dinner at Kaloupile, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Saint-Denis? This hotel has 269 square feet (25 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Kaloupile - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
La Varangue - This lobby lounge is located by the pool. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kaloupile
  • La Varangue

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 269 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 89
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 85

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Early check-in fee: EUR 89 (subject to availability)
  • Late check-out fee: EUR 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Créolia
Hotel Mercure Créolia
Hotel Mercure Créolia Réunion
Hotel Mercure Créolia Saint-Denis
Hotel Mercure Créolia Saint-Denis Réunion
Hotel Mercure Réunion
Hotel Mercure Saint-Denis
Mercure Créolia Réunion
Mercure Créolia Saint-Denis Réunion
Hôtel Exsel Créolia Hotel
Hôtel Exsel Créolia Saint-Denis
Hôtel Exsel Créolia Hotel Saint-Denis
Hotel Mercure Créolia Saint Denis La Réunion

Hôtel Exsel Créolia Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 124 out of 375 reviews
Rating 8 - Good. 164 out of 375 reviews
Rating 6 - Okay. 58 out of 375 reviews
Rating 4 - Poor. 19 out of 375 reviews
Rating 2 - Terrible. 10 out of 375 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Arnav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good accommodation for business trip
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view over St.Denis and the ocean

There was a beautiful view over St.Denis and the ocean from the hotel that we really enjoyed. The staff was very serviceminded and friendly. The rooms had a unique interior design.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pool and view. Bed mattress was stiff. Staff welcoming.
Stayed 2 nights in May 2023
Verified

2/10 Terrible

marie jackie

Disliked: Cleanliness, amenities, property conditions & facilities
My curtains in my room had a huge stain. Bathrooms was not clean and room was outdated. Air conditioning didn't work for days in the row.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, amenities
La chambre était parfaite .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

antoine

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel très agréable, magnifique piscine et très belle vue. La chambre était très bien. Le personnel est particulièrement agréable, courtois, attentif et le restaurant est excellent ! Je recommande !
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Pascal

Liked: Cleanliness, amenities, property conditions & facilities
Oui très bien Disponible et professionnel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities
Confortable. Personnel agréable.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, amenities
La chambres, le personnel, petit déjeuner au top. Ce n'est pas notre premier séjour et comme a chaque fois nous ne sommes pas déçu.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Julie

Le lieux,le personnel, la propreté et le calme.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Donat

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel parfais, nous a donnez la chambre a 9h au lieu de 14h. Restaurant sur place tres bon. Chambre vue piscine tres calme. Tres bon choix.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable et belle vue sur la ville

Tres agreable et belle vue. Personnel très serviable. Une bonne adresse.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Bravo pour tout - staff pro et chaleureux - propreté irréprochable - quelques points d'amélioration mais minimes. En revanche le coté eco-responsable est très pénible : sous réserve de préserver la planète il faut marcher pieds nus car l'hotel ne délivre plus de mules jetables ni de bouteilles d'eau dans les chambres, il faut aller remplir une gourde dans le couloir à une fontaine, attention en cas de soif à ne pas oublier sa carte d'accès en sortant en pleine nuit, les portes sont rapides à claquer... l'ecologie ok mais attention aux limites...
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien placé avec vue sur saint Denis. Personnel accueillant
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Cet avis est du au fait du cyclone ayant occasionné beaucoup de dégâts avec une coupure totale d’eau
Stayed 1 night in Mar 2025
Verified

6/10 Okay

DENIS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bien qu avec le passage du cyclone , piscine non utilisable , pas d eau pour douche , wc … un tarif spécial aurait pu être proposé ! De même pas de bouteille d eau à dispo dans la chambre … obligé de remplir des bouteilles vides de l eau de la piscine … et pas d eau potable à boire ( fontaine à eau distributeur inop ) ….mais personnel sympa et a l écoute … chambre confortable pour se reposer … à 12 min en voiture de l aéroport
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mamode

Liked: Cleanliness, staff & service, property conditions & facilities
Très agréable, personnel gentil et à l’écoute
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

DEBA HICHAMM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande cet endroit

Excellent beaucoup de point fort pas de point négatif
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

J’aime

Excellent hôtel très bon restaurant Petit déjeuner un peu trop juste
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maryline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apaisant

Très beau séjour , vue sur mer, avec cadre relaxant et apaisant !! Je recommande !
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour de 3 nuits en couple

Sejour de 3 nuits sur les hauteurs de St Denis dans un calme exceptionnelle avec un confort remarquable. Personnel très souriant et sympathique, et la piscine etait relaxante...
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jean-Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien..
Stayed 14 nights in Oct 2024
Verified

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Chambre de très petite taille et au comfort minimal mais correct et propre
Stayed 1 night in Sep 2024