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The Royal Garden Kowloon East

4.5 star property

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Photo gallery for The Royal Garden Kowloon East

Exterior
Seasonal outdoor pool
Valet parking (HKD 600 per day)
Restaurant
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
No. 3 Tong Tak Street, Tseung Kwan O, Sai Kung District, Sai Kung
  • Place, Hong Kong Velodrome
    ‪8 min walk‬
  • Place, Haven of Hope Hospital
    ‪10 min walk‬
  • Place, Silverstrand Beach
    ‪3 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

Standard Double Room, Non Smoking, City View

  • City view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, City View

  • City view
  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, City View

  • City view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Comfort Double Room, City View

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Family Quadruple Room, City View

  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds and 1 King Bed

View all photos for Club Studio Suite, City View

Club Studio Suite, City View | Living area | LCD TV

Club Studio Suite, City View

  • City view
  • 829 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room, Patio, Garden View

Elite Double Room, Patio, Garden View | Minibar, in-room safe, laptop workspace, blackout drapes

Elite Double Room, Patio, Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Room, City View

  • City view
  • 388 sq ft
  • Sleeps 2
  • 2 Large Twin Bunk Beds

Junior Suite, City View

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elite Double Room, Patio, Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, City View

  • City view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, City View

  • City view
  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Suite, Non Smoking, City View

  • City view
  • 474 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Twin Bunk Beds

Elite Suite, Non Smoking, City View

  • City view
  • 79 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elite Suite, Non Smoking, City View

  • City view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sai Kung

Located in Sai Kung (Tseung Kwan O), The Royal Garden Kowloon East is within a 10-minute drive of Victoria Harbour and Kowloon Bay. .This luxury hotel is 8.1 mi (13 km) from Happy Valley Race Course and 8.4 mi (13.6 km) from Hong Kong Convention and Exhibition Centre.

What's nearby

  • Hong Kong Velodrome - 8 min walk - 0.5 miles
  • Haven of Hope Hospital - 10 min walk - 0.6 miles
  • Silverstrand Beach - 3 min drive - 1.5 miles
  • Kowloon Bay - 5 min drive - 3.7 miles
  • Hong Kong Convention and Exhibition Centre - 11 min drive - 7.9 miles

Getting around

  • Hong Kong Tseung Kwan O Station - 5 min walk
  • Healthy Street West Tram Stop - 9 min drive
  • Hong Kong International Airport (HKG) - 42 min drive

Restaurants

  • ‪simplylife Bakery Café - ‬4 min walk
  • ‪SOYmart by 豆乳狂人 - ‬3 min walk
  • ‪Jade Garden - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cielo 星幕 - ‬1 min walk

About this property

The Royal Garden Kowloon East

Luxury hotel with a seasonal outdoor pool connected to a shopping center in Sai Kung
The Royal Garden Kowloon East offers 366 accommodations with minibars and safes. Rooms open to patios. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desk chairs and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 366 guestrooms featuring refrigerators and minibars. Rooms have private patios. Complimentary wireless internet access keeps you connected, and 40-inch LCD televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Be sure to enjoy recreational amenities, including a sauna, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy a meal at Fine Foods Lounge or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Fine Foods Lounge - Onsite coffee shop.
Cielo - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 8:00 PM
  • Train station shuttle at scheduled times
  • Free shopping center shuttle
  • Covered valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: HKD 283.30 for adults and HKD 228.80 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cielo
  • Fine Foods Lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 47 floors
  • Banquet hall
  • Built in 2012
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 2 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HKD 500 per pet, per day, plus a deposit of HKD 2000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 450.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 283.3 for adults and HKD 228.8 for children
  • Covered valet parking fee: HKD 600 per day
  • Pet deposit: HKD 2000 per day
  • Pet fee: HKD 500 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: HKD 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 01 to November 17
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hong Kong Kowloon East
Crowne Plaza Hotel Kowloon Hong Kong East
Crowne Plaza Hong Kong Kowloon East Hotel
Crowne Plaza Hong Kong Hotel
Crowne Plaza Hong Kong
Crowne Plaza Hong Kong Kowloon East
Crowne Plaza Hong Kong Kowloon East by IHG Hotel
Crowne Plaza Hong Kong Kowloon East an IHG Hotel
Crowne Plaza Hong Kong Kowloon East by IHG Sai Kung
Crowne Plaza Hong Kong Kowloon East by IHG Hotel Sai Kung

The Royal Garden Kowloon East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Chantelle

Liked: Cleanliness, property conditions & facilities
Reception staff is really professional, housekeeping can be improved and be more consistent though.
Stayed 15 nights in Oct 2025

6/10 Okay

Chen

Liked: Amenities
Not at all. I had to request to change to another room as the water tap in toilet is not working properly.
Stayed 7 nights in Oct 2025

10/10 Excellent

Heintej

Stayed 3 nights in Oct 2025

10/10 Excellent

Jin-Peng

Stayed 1 night in Oct 2025

8/10 Good

Honwae

Stayed 5 nights in Oct 2025

8/10 Good

Jen-Yung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Install self-laundry facility
Stayed 3 nights in Oct 2025

2/10 Terrible

Karen

Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very convenient location - just minutes from Tseung Kwan O station and various buses to central Kowloon. Staff were able to accommodate my request for two beds even when I could only book one on Expedia, with a short wait. If given the chance, I will definitely stay here again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities
Our room was wonderfully clean and spacious, and I loved the air purifier that kept the air feeling fresh. Every morning, we were treated to a fantastic breakfast with a huge selection of healthy, quality foods. The entire staff made us feel right at home; everyone from the front desk and lobby to the restaurant and shuttle bus driver was so friendly, welcoming, and eager to help.
Stayed 6 nights in Oct 2025

10/10 Excellent

Eliane

Stayed 2 nights in Oct 2025

10/10 Excellent

Usha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a good location with public transport and shopping facilities nearby. Great customer service and very clean facilities.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cheuk Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Konii

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with our stay. Transportation /location is very convenient.
Stayed 6 nights in Sep 2025

4/10 Poor

Thong Kien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service is vary bed....
Stayed 6 nights in Sep 2025

10/10 Excellent

Wing chong Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Sep 2025

10/10 Excellent

Chun Yin

Stayed 22 nights in Aug 2025

10/10 Excellent

Rassendyll

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. very helpful and friendly. Property conditions a little bit run down, need over haul update.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rassendyll

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and friendly. Property conditions is a little bit run down, need to have an over haul update.
Stayed 10 nights in Sep 2025

4/10 Poor

Wing Man

Stayed 1 night in Jun 2025

10/10 Excellent

Emily Wai Man

Traveled with family and small children
Liked: Amenities
Clean room. Reception staff needs more training.
Stayed 9 nights in Sep 2025

8/10 Good

yick man

Liked: Cleanliness, staff & service, property conditions & facilities
OVER ALL IS GOOD
Stayed 7 nights in Sep 2025

10/10 Excellent

Bernard, Tacoma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very helpful. Spent a good amount of time with me on services relating to transportation in China.
Stayed 3 nights in Aug 2025

6/10 Okay

Hok Yin Leo

Traveled with family
Liked: Cleanliness
The hotel is very close to shopping..There is alot of restaurants in the mall so don't eat breakfast in the hotel. The quality of the hotel breakfast is bad.
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 15 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MTR, close to pop corn mall , easy shopping and take MTR , no need to walk under the rain . The facilities inside the hotel is excellent , comfortable clean room, all staffs service are so prefect and make me feel warm and safe .
Stayed 21 nights in Jul 2025