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Al Kasr Sahl Hasheesh-Ultra All-Inclusive

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Photo gallery for Al Kasr Sahl Hasheesh-Ultra All-Inclusive

A resort pool area with lounge chairs, palm trees, and illuminated structures at dusk.
Property video
A spacious lobby with a central fountain, seating areas, and a bar.
A spacious lobby with a large chandelier, a central water feature, and a seating area with sofas and chairs.
A luxurious outdoor lounge area with seating, a patterned ceiling, and a view of a grand building in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
The current price is $334
$290 nightly
$334 total
Total with taxes and fees
Aug 25 - Aug 26

Explore the area

View in a map
El Kasr Sahl Hasheesh Resort, 1960801, Sahl Hasheeh
  • Place, Old Town Sahl Hasheesh
    ‪5 min walk‬
  • Place, beach near Sahl Hasheesh
    ‪7 min walk‬
  • Place, beach near Paradise Gardens Resort
    ‪17 min walk‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite Garden View

A balcony with a view of a golf course, a wooden lattice partition, and two white chairs.

Junior Suite Garden View

  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Sea View

A hotel room with a large bed, a desk, a balcony with a view, and a decorative wooden screen.

Junior Suite Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim-up Garden View

A hotel room with a large bed, a desk with a coffee maker, a view through a sliding door to an outdoor area, and a decorative wooden screen.

Junior Suite Swim-up Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa

A modern living room with a sofa, armchairs, a coffee table, and a glass-top dining table.

Villa

  • 1604 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Suite Sea View

A modern hotel room with a large bed, bedside tables, a desk, and a television.

Premium Suite Sea View

  • Sea view
  • 1765 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Futon

View all photos for Sea Breeze Roof Suite Sea View

A covered outdoor area with a swing chair, lounge chairs, and a table with chairs.

Sea Breeze Roof Suite Sea View

  • Sea view
  • 2239 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Futon

View all photos for Superior Junior Suite Sea View

A hotel room with a large bed, a sitting area, a view through a glass door, and a decorative partition.

Superior Junior Suite Sea View

  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Junior Suite Swim-Up Sea View

A hotel room with a large bed, a bedside table, a nightstand, a decorative screen, and a view of the outside.

Superior Junior Suite Swim-Up Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Baron Palace Sahl Hasheesh
Sahl Hasheeh
  • On private beach
  • Pool
  • Spa
  • All inclusive available
4.5 out of 5, Wonderful, 372 reviews
$313 nightly
The price is $360
Sep 6 - Sep 7
Total with taxes and fees
Baron Palace Sahl Hasheesh

About the neighborhood

Sahl Hasheeh

With a stay at Al Kasr Sahl Hasheesh-Ultra All-Inclusive in Sahl Hasheeh, you'll be by the sea, within a 10-minute walk of Old Town Sahl Hasheesh and Red Sea. .This all-inclusive hotel is 5.6 mi (9 km) from Makadi Bay Beach and 7.1 mi (11.4 km) from Sand City Hurghada.

What's nearby

  • Old Town Sahl Hasheesh - 5 min walk - 0.3 miles
  • beach near Sahl Hasheesh - 7 min walk - 0.4 miles
  • beach near Paradise Gardens Resort - 17 min walk - 0.9 miles
  • Makadi Water World - 25 min drive - 8.0 miles
  • Senzo Mall - 26 min drive - 7.5 miles

Getting around

  • Hurghada Intl. Airport (HRG) - 38 min drive

Restaurants

  • ‪Lobby Bar at Jaz Aquamarine Resort - ‬10 min drive
  • ‪Shahrazad Restaurant @Makadi Resort - ‬12 min drive
  • ‪Star Fish - ‬10 min drive
  • ‪Pool bar at Titanic beach spa & aqua park - ‬10 min drive
  • ‪Aqua at Hilton Hurghada Long Beach Resort - ‬8 min drive

About this property

Al Kasr Sahl Hasheesh-Ultra All-Inclusive

Al Kasr Sahl Hasheesh-Ultra All-Inclusive offers 485 air-conditioned accommodations with free minibar items and complimentary bottled water. Select Comfort beds feature premium bedding. Business-friendly amenities include safes and phones. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a private beach and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 485 air-conditioned rooms featuring free minibar items. Your Select Comfort bed comes with premium bedding. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.
Spend the day on the private beach or dip into one of the 3 outdoor pools. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a reception hall.
Satisfy your appetite at Flavors, one of the hotel's 5 restaurants. Relax with a refreshing drink from the beach bar or one of the 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Bocca - Onsite theme restaurant. Open daily.
Bosphoros - Onsite theme restaurant. Open daily.
Olivetto - Onsite theme restaurant. Open daily.
Kazumi - Onsite theme restaurant. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Water fitness

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bocca
  • Bosphoros
  • Flavors
  • kazumi
  • Olivetto

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Evening entertainment
  • Free children's club
  • Games
  • Gym
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 5 buildings
  • 5 floors
  • Built in 2025
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally sourced food prioritized
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Clothing is optional at this property
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8:00 AM to 5:00 PM
Only registered guests are allowed in the guestrooms
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Al Kasr Sahl Hasheesh-Ultra All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 64 reviews
Rating 8 - Good. 9 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more than perfect
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What an unbelievable resort. Everything Wow
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Achref

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely incredible, with remarkable attention to every detail. The staff was exceptional from start to finish and truly made the difference with their professionalism and kindness. The food was varied and excellent, always fresh and high quality. The beach was beautiful, very clean, and the water was crystal clear. A perfect experience from beginning to end, this hotel truly deserves the highest possible rating
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Sumptuous luxury All Inc in stunning Sahl Hasheesh. Stunning buildings and excellent facilities. High quality food. Staff attentive. It’s a special experience. Very good value for money overall. Thoroughly recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hemantkumar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

ANMOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our villa was great. All the staff were so friendly and accommodating. Our butler Mustafa was the best! He made our stay very enjoyable and provided extreme luxury. He went out of his way to cater to us and to make sure we enjoyed our stay. He even texted us after we left to make sure we got home safe. Wow! The resort general manager, Nader also spent some time with us to get our feedback. The resort is exceptional and the food is great. We will be back! Highly recommended.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Best customer service I’ve ever experienced. Coming from the United States, I honestly did not expect such an incredible level of hospitality. The hotel exceeded all my expectations, and the experience was truly unforgettable. A special thank you to Nourhan — her professionalism, kindness, and attention to every detail made our stay absolutely perfect. This was one of the best hotel experiences I’ve had anywhere in the world.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Lily

Liked: Cleanliness, property conditions & facilities
Beautiful hotel with a clean sandy beaches. There are different restaurants with tasty food: buffet, Asian, Turkish and Italian cuisine. Yes, there are some construction on the site but it didn’t bother us at all, every day something new was opened for example fountains. Evening entertainment was amazing! Some advice: we used hotel taxi transfer from the airport and paid $35. On the way back we used Ubar and payed $5. eSIM would help to call taxi from everywhere without WiFi.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Alkasr Sahl Hasheesh and had a great experience overall. The hotel is still quite new, so everything feels very modern, fresh, and clean. The rooms are spacious, comfortable, and well maintained throughout our stay. The food quality was very good for an all inclusive resort, with a good variety and several restaurants to choose from. The beach is large, clean, and very relaxing. The gym was another highlight — well equipped with a great range of machines. A special thank you to Martena at the gym who was always very helpful. What really stood out most was the staff. Everyone was extremely attentive and genuinely did their best to resolve any issues quickly and make sure guests were comfortable and enjoying their stay. Special mentions to: • Yasser, the food director • Mahmoud supervisor in flavors restaurant • Atef, who looked after our room every day • David and the whole reception and reception bar team Their service and friendliness really made a difference. The only small improvement would be for the pools to be a little warmer, but overall we had a lovely stay and would definitely recommend this hotel.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Leoni

Liked: Cleanliness, amenities, property conditions & facilities
An exceptional stay from start to finish. The hotel is stunning, the rooms were spotless and comfortable, and the grounds are beautifully kept. What really stood out was the staff. Karem the front of office manager was excellent. After an awful experience at another hotel he made our stay so comfortable. Every single person was friendly, helpful and genuinely welcoming. Aymen our room cleaner was so lovely he always had a lovely design on our bed. The food was varied and high quality, and the beach and pool areas were perfect for relaxing. A truly luxurious and stress-free holiday.
Stayed 7 nights in Dec 2025
Verified review

2/10 Terrible

Eren Can

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our reservation after being misled by the extremely high review scores across all platforms and by the way this hotel positions itself as a premium resort. Unfortunately, our experience ended in major disappointment. I genuinely do not believe this hotel deserves such ratings, and at times, it even felt as though these scores may have been artificially inflated through unfair methods. Throughout our entire stay, we experienced frustration and disappointment in almost every aspect. Our biggest concerns were the severe lack of hygiene and the rude, indifferent attitude of many employees. The air conditioning in our room could never cool the temperature below 25.5°C, while also operating loudly enough to make sleeping uncomfortable. Neither the sea, nor the food, nor the service quality, nor the entertainment and animation activities managed to satisfy us in any way. Choosing this hotel turned out to be a major regret.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Staudt

Liked: Cleanliness, staff & service, amenities
Our stay in one of the villas was absolutely wonderful. The balcony with the swimup pool was a delight to spend a couple of hours away in the calm. Special thanks go out to Nouhran and especially Mostafa who both took great care of us and fulfilled all wishes with the greatest care one could ask for. The kids loved both of them and generally the whole staff was amazingly lovely with everyone. The food is almost perfect (the sole disappointment for us was the pizza in the a la carte restaurant which is really not as good as the rest of food - I would recommend going for the really amazing pasta dishes instead and perhaps the management could send the cooks to italy for a couple of weeks to take the pizza experience to the level of the remainder of the food.). Other than that the food was really really good! And every restaurant and/or bar served us delicious food at every time of the day. Another special thanks to the lady at the "egg station" of the breakfast buffet who was beaming with the most friendly smile every day during our stay! We will certainly be back next time we stay in Sahl Hasheesh!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Amire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, and the beach is absolutely stunning. The rooms are spacious and comfortable. The delicious desserts are particularly worth mentioning. Staff are also helpful I thought long and hard about whether to bring these points up. I was particularly struck by the fact that managers (in black and green uniforms) were arguing loudly with staff in front of guests in the restaurants. As I speak Arabic, I could understand the conversations. That doesn’t leave a good impression. The staff in the main restaurant were mainly busy clearing the plates. At times I had to chase after staff to get drinks – to me, this is clearly a management issue. Better training and a clearer allocation of tasks by the supervisors/mamagment would be desirable. The staff in green uniforms also often ignored me. Even if it isn’t directly their job, it would be nice if they at least politely asked guests if they’d like a drink or supported the team in stressful situations.
Stayed 7 nights in Apr 2026
Verified review

2/10 Terrible

Eren Can

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty towels, stained bed sheets, unwashed glasses, and extremely low-quality beverages are the standard services that you will receive for sure within this hotel’s “all-inclusive” concept. The rude front desk staff and hotel employees who constantly expecting tips even for the simplest services will make you regret choosing this hotel. The food is mediocre at best, while the ingredients and beverages offered throughout the resort are clearly selected with budget-cutting as the main priority rather than quality. However, the hotel’s biggest problem by far is the alarming lack of hygiene, especially with those plastic glasses in the bars and snack restaurants. The constant room upgrade games and repeated attempts to charge extra fees were also extremely disturbing. In addition, I paid the hotel 1900 EGP for an airport transfer that would have cost around 350 EGP via Uber. In return, we were transported in a worn-out, uncomfortable vehicle filled with rattling noises from every direction. The transfer car was not belong to hotel, it was just a regular car called from outside. This is my third trip to Egypt, and by far the worst experience I have ever had. Unfortunately, after the days we spent at this hotel, we have definitively decided never to plan another vacation in Egypt again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Al Kasr sits within the beautiful gated community of Sahl Hasheesh, and overall we had a great stay. We visited in February 2026 and the weather was perfect. The hotel still feels like it’s in a soft‑opening phase, with the spa unfinished and some facilities being refined, but the atmosphere was relaxed and welcoming. Tipping plays a big part in service levels, so bring small notes. The pools were a highlight: all heated, never crowded, and the swim‑up rooms offered real privacy, though ours had some messy tile repairs. The beach is directly connected to the hotel with plenty of loungers and a bar on the sand. Food was good, even for a picky eater, with the main restaurant plus several made‑to‑order snack bars, a café, juice bar, and doughnut station. Service, however, was inconsistent—sometimes excellent, sometimes nonexistent—and the language barrier could make simple requests harder than expected. Our room was comfortable but the air‑con didn’t cool below 23°C despite reporting it, and the pillows were overly large. The mini‑fridge was restocked daily, which was a nice touch. There’s no ATM on-site despite what Google says, so withdraw cash at the airport. Despite a few teething issues, Al Kasr is a lovely, luxurious hotel with huge potential, and we’d happily recommend it for a relaxing getaway.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Mickel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a new property, contemporary decorated. All areas are clean. The room was not clean at check in. There was a fine dust at the floor, also at the wooden separation board between the bed and the living area, the house keeping was going to clean it but I was very tired because I had some issues with the check in so I took the room after a long waiting time and I needed to sleep that's why I asked him to continue cleaning it the next day but he didn't unfortunately, otherwise, he was helpful. The A.c was too loud at night. They gave me a bed for the little baby, but it hadn't a mattres, we didn't use it as it was hard. Bathroom looks like not new, ceiling of the shower was with peeling paint. Food was excellent, with high quality and lot of varieties. Also drinks and beverage were as good as the food. Only a little comment about,Flies could be found on the main restaurant at the cheese bar, I don't know if they like the cold part of the buffet. Bars and cafes are well managed, everything is everywhere, you don't have to go far for a specific need. Even the night show was with a very good quality, dancers are professionals. G.M. Mr. Nader who was a very gentle man invited us to a vip party in the Lebanese restaurant, that was a good night, I enjoyed the food made by turkish top chief Sadat, a very serious man. Most of the staff were helpful, Lough to you and always welcoming you. Mr. Youssry is the man of the hotel, thanks to him our stay wil be unforgettable.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mac Yousry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, where do I start! This property is absolutely beautiful. The room was well appointed and spacious. The many, many pools and fountains are beautiful. The resort is brand new, construction was going on but it never interrupted our stay. But out of all that, the impeccable service was what stood out the most. From our check-in and welcome with Nael Nashat-to say he was hospitable is an understatement, the man made my wife and I and both of my parents feel like our happiness was his only concern. Our every need at our room was meticulously handled by Ayman-what a kind man. Not only did he handle what we needed, he anticipated it. Usually buffet food is not my family’s favorite, but what an amazing set of Chef’s at this resort. Dinner at the buffet turned into an event each evening coordinated by our waiter Mohamed Samir Mahmoud. My Egyptian American family was waited on hand over foot! The chef’s would help us decide what to eat and explain all of the finer details of the huge spread. We are foodies and this buffet delivered a five-star dining experience at each meal. If you are American and not sure if you should book here because of the limited reviews, just book. The resort is brand new so it has not had a chance to be reviewed much yet. Thank you to everyone at this resort that made such a special time for my family!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 11/10 – A New Benchmark for Luxury in Egypt From the moment we arrived at Al Kasr Luxury 5-Star Hotel in Sahl Hasheesh, we knew we were experiencing something truly special. Located just a short, smooth transfer from Hurghada Airport, this stunning new hotel delivers world-class luxury, impeccable service, and an atmosphere that effortlessly balances relaxation with refined entertainment. A very special mention must go to Mr Nader, the General Manager, whose respect, attention to detail, and absolute professionalism set the tone for the entire hotel. His presence and leadership are clearly reflected in the exceptional standards throughout our stay. Equally deserving of praise is Mr Hani, the Hotel Manager, who went out of his way to accommodate even our smallest requests with genuine warmth and care. Mr Karem, Front Office Manager, ensured our stay was seamless from start to finish, making us feel valued and truly welcomed at every interaction. And then there is Miss Wasila—our guardian angel throughout the stay. No request was ever too much, no question was ever a problem. Her dedication, kindness, and attention is making our days unforgettable and our experience truly personal from beginning to end. It must also be said that every single member of staff at Al Kasr is exceptionally polite, caring, and hardworking. From housekeeping to restaurant teams, beach staff to front office, the level of genuine warmth, attentiveness, and pride they take in
Stayed 7 nights in Dec 2025
Verified review

4/10 Poor

Mehreen

Disliked: Staff & service, amenities, property conditions & facilities
Al Kasr was a major disappointment. I have stayed at a number of 5 start hotels, as well as in Egypt (previously Sharm El Sheikh) so feel I have a good gauge of a good hotel. From the very start there were red flags. All hotels I have stayed in up until now have offered welcoming drinks (even just a basic juice would be fine) and provided a tour of the hotel facilities so we know where the pool and dining is. This is the first hotel where check in was “here’s your key, on you go”. Again, if I paid the price of a 3 star hotel I’d be fine with this, but you pay a premium price and get mediocre service. Then, the layout of the resort seems odd. We were located in block 1000, which is far from any facilities. The dining and pools (as far as we could identify) were on the complete other side of the resort. If it was centrally located, all rooms could have equidistant access. When they told us we had been upgraded to a sea-view free of charge, I thought this was great. It was a rude awakening when I went to the balcony and looked out and saw we were getting a sea view from the back of the hotel, overlooking the entire hotel premises. At that point it seems disingenuous to promote it as a ‘sea-view’. Moving onto the room. I had high hopes as it’s supposed to be a ‘new’ hotel. The rooms looked like they’ve been in use for 20 years. Grouting lifting between the tiles, the bathroom sink tap ‘unbolted’ and moving as you use it. The balcony had nails sticking out which you could easil
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein toller Aufenthalt.
Stayed 10 nights in May 2026
Verified review

8/10 Good

Vulnet

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist riesig und wunderschön, aber das Personal muss dringend verbessert werden. Der Service ist alles andere als freundlich, und sie scheinen nicht einmal ihre eigenen Aufgaben richtig zu beherrschen.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Hava

Liked: Amenities, property conditions & facilities
Zeer mooie hotel met goede voorzieningen. Zeker een aanrader. Er mag nog wel extra gelet worden op de hygiëne bij de beach resto. Met extra dank aan Asmaa en Mahfouz van de receptie.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Sevim

Liked: Cleanliness, amenities, property conditions & facilities
Açık büfe menü çok çeşitli olsa da yiyecekler alıştığımız damak tadı Türk mutfağı lezzetine yakın değildi maalesef. Otel genel olarak çok temiz, derli toplu, her gün odamız temizlendi. Havlu temizliğini çok yeterli bulmadım. Çalışanlar turistlere yakınlık göstermek isterken fazla olanlar da var. Mesela karşılaşınca "çak" yapmak istemek çok gerekli değil bence.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist sehr schön und gross, Strand perfekt, Leider gab es viele Punkte, die uns nicht gefallen haben: - Täglicher Stromunterbruch von ungefähr 15 Minuten - Sehr wenig Informationen (kein Plan, kein Animationsprogramm, keine Wegweiser) - Hotel ist auf osteuropäische Gäste ausgerichtet. Keine Informationen auf Deutsch, Französisch oder Spanisch. - Hauptrestaurant wird von Hotelangestellten als Kantine gebraucht, für uns ein no-go. - Disco geschlossen. In den Bars wird die Musik um 23 Uhr abgestellt. Wir fühlten uns wie in einer Altersresidenz. - Animationsteam war kaum anzutreffen und sehr diskret. - Lokaler Alkohol im all-inclusive ist schlicht untrinkbar (Gin, Whisky)
Stayed 6 nights in Apr 2026