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Hotel New Otani Saga

4.0 star property

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Photo gallery for Hotel New Otani Saga

Exterior
Daily buffet breakfast (JPY 3107 per person)
Lobby
Land view from property
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047
  • Place, Saga Prefectural Government Office
    ‪3 min walk‬
  • Place, Saga Balloon Museum
    ‪6 min walk‬
  • Place, Saga Castle
    ‪13 min walk‬
  • Airport, Saga (HSG-Ariake Saga)
    ‪18 min drive‬

Room options

View all photos for Executive Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Double Room, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Garden view

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 Semi Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • City view

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Garden view

View all photos for Japanese Room, Non Smoking

Japanese Room, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Japanese Room, Non Smoking

  • 334 sq ft
  • Sleeps 5
  • 1 Twin Futon
  • Garden view

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Twin Beds
  • Garden view

View all photos for Standard Room, 1 Semi Double, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Semi Double, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • City view

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Garden view

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Executive Triple Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Twin Beds
  • Garden view

Standard Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Single Room - Non-Smoking

Coffee and/or coffee maker

Executive Single Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Twin Room - Non-Smoking

Coffee and/or coffee maker

Executive Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Coffee and/or coffee maker

Double Room - Non-Smoking

  • Sleeps 2

Standard Triple Room - Non-Smoking

  • Sleeps 3

View all photos for Executive Triple Room - Non-Smoking

Coffee and/or coffee maker

Executive Triple Room - Non-Smoking

  • Sleeps 3

Single Room - Non-Smoking

  • Sleeps 1

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2

View all photos for Japanese-Style Room

Coffee and/or coffee maker

Japanese-Style Room

  • Sleeps 4

Similar properties

Lobby
Comfort Hotel Saga
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 242 reviews
$59 nightly
The price is $65
Feb 1 - Feb 2
Comfort Hotel Saga

About the neighborhood

Saga

Hotel New Otani Saga is centrally located in Saga, a 4-minute walk from Yoka Shrine and 9 minutes by foot from Saga Balloon Museum. .This hotel is 0.6 mi (0.9 km) from Saga Prefectural Art Museum and 0.6 mi (1 km) from Saga Castle.

What's nearby

  • Saga Prefectural Government Office - 3 min walk - 0.2 miles
  • Saga Balloon Museum - 6 min walk - 0.4 miles
  • Saga Prefectural Art Museum - 10 min walk - 0.6 miles
  • Saga Castle History Museum - 11 min walk - 0.6 miles
  • Saga Castle - 13 min walk - 0.7 miles

Getting around

  • Saga Station - 9 min drive
  • Ariake Saga Airport (HSG) - 23 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Museum Kitchen HARU cafe - ‬8 min walk
  • ‪JONAI SQUARE - ‬11 min walk
  • ‪HAMBURG & BAR POT - ‬8 min walk
  • ‪さがんれすとらん 志乃 - ‬9 min walk

About this property

Hotel New Otani Saga

Riverwalk hotel with 3 restaurants and a bar
Hotel New Otani Saga offers 102 air-conditioned accommodations with safes and slippers. Beds feature down comforters and premium bedding. LED televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Saga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Lotus, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Lotus - This restaurant serves breakfast, lunch, and dinner.
Kusunoki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Taikan-en - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Green Breeze - Onsite lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,107 for adults and JPY 1,553 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3107 for adults and JPY 1553 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Hotel New Otani Saga Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 307 out of 755 reviews
Rating 8 - Good. 292 out of 755 reviews
Rating 6 - Okay. 112 out of 755 reviews
Rating 4 - Poor. 30 out of 755 reviews
Rating 2 - Terrible. 14 out of 755 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

SOOTAIK

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

객실에 먼지가 많아요

객실에 먼지가 너무 많이서 목이 아프고 냄새가 많이 난다
Stayed 1 night in Oct 2025

8/10 Good

kitaik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

hiroshi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
問題なし
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適です

空港バスの停留所から10分ほど歩きますが、大通りでわかりやすく、また周辺が静かなので、落ちついて泊まることができました。フライト遅延で夜中のチェックインになったのにもかかわらず、笑顔で対応してくださいました。有難うございました。
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and amenities. Great walking/museum area!
Stayed 1 night in Sep 2025

10/10 Excellent

HIROTAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marco

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

MASAKI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

AKIKO

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kikuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな環境で良かったです
Stayed 1 night in Jun 2025

8/10 Good

KAI LEUNG

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Stayed 2 nights in May 2025

10/10 Excellent

Donald, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay for us at this hotel… beautiful view of the water…
Stayed 1 night in May 2025

10/10 Excellent

Jeongeun

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
Stayed 2 nights in May 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Byoungho

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

It rained the entire time we were there, but the hotel is beautiful and clean. I think they do weddings as the grounds behind the hotel are pretty and the entire 2nd floor is a bridal area.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

TOSHIAKI

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

NAOKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hansun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Pui Yan Joanne

Stayed 2 nights in Jan 2025

8/10 Good

Hui Ping

Traveled with family
Liked: Amenities
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Stayed 1 night in Dec 2024

8/10 Good

wing hong

Stayed 1 night in Dec 2024