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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Studio
861 square feet
1 Double Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Junior Suite, Balcony
538 square feet
1 Double Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Double Room, Balcony
431 square feet
1 Double Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Signature Suite (Red, Silver or Black/White)
592 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite (Deluxe)
1 Double Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Suite
Room with view
1076 square feet
2 Double Beds and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price

Get an overview of this hotel
Luxurious ski hotel with ski-in/ski-out access

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Indoor pool
Business center

With a stay at The Alpine Palace in Saalbach-Hinterglemm, you'll be near ski lifts, within a 15-minute drive of Saalbach-Hinterglemm Ski Resort and Pinzgauer Saalachtal. This 5-star hotel is 12.1 mi (19.5 km) from Lake Zell and 23.8 mi (38.4 km) from Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort.

Make yourself at home in one of the 82 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 outdoor swimming pools. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab a bite at Arte Vinum, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Saalbach-Hinterglemm? This hotel has facilities measuring 5059 square feet (470 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property is closed between January 18 and June 11.

Hotel Amenities

Hotel Amenities

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 outdoor swimming pools. The Alpine Palace helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 7 restaurants. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers an indoor pool, a complimentary children's club, and an indoor tennis court. Guests can use the indoor pool, outdoor pool, and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

The Alpine Palace has designated areas for smoking.

  • Library
  • Bar/lounge
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Computer station
  • Conference space size (meters) - 470
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Designated smoking areas
  • Indoor tennis court
  • Outdoor tennis court
  • Total number of rooms - 82
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Barbecue grill(s)
  • Ski passes available
  • Train station drop-off (surcharge)
  • Full-service spa
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2008
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Ski storage
  • Wheelchair accessible – no
  • Number of restaurants - 7
  • Conference space size (feet) - 5059
  • Laundry facilities
  • Spa tub
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Indoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Indoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German
  • Italian

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

The Alpine Palace offers 82 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Saalbach-Hinterglemm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Separate sitting area
  • Pay movies
  • Turndown service
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Heating
  • Bedsheets provided
  • Number of bathrooms - 1
  • Local maps
  • Laptop-friendly workspace
  • Child-size slippers
  • Wardrobe or closet

Where to Eat

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 11:00 AM.

Bürgerstube - This theme restaurant serves dinner only.

Red Oyster - This theme restaurant specializes in local cuisine and serves dinner only. Open daily.

Rauchkuchl - This theme restaurant specializes in local cuisine and serves dinner only. Open daily.

Arte Vinum - This diner specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Skimuseum - This theme restaurant serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court, an indoor tennis court, ski-in/ski-out access, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding on site
  • Miniature golf on site
  • Golfing nearby
  • Helicopter/airplane tours on site
  • Mountain biking nearby
  • Beach volleyball on site
  • Snowshoeing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site

Spa Services

Alpine Palace has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 35 per accommodation (varies based on length of stay)
  • Dogs only
  • 1 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, cash, and mobile payments

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available.

Mobile payments

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Apple Pay

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Contactless check-in is available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Debit cards

Online Penalty Collection

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 2 per person, per night

The charges below are included in your overall room price:

  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 400 per vehicle (roundtrip, maximum occupancy 8)
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alpine Palace Hotel Saalbach-Hinterglemm
  • Alpine Palace Hotel
  • Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
  • Alpine Palace New Balance Luxus Saalbach-Hinterglemm
  • Alpine Palace Saalbach-Hinterglemm
  • Alpine Palace
  • The Alpine Palace Hotel
  • The Alpine Palace Saalbach-Hinterglemm
  • The Alpine Palace Hotel Saalbach-Hinterglemm

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5.0 stars.

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