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Arawa Park Hotel

Property class: 4

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Photo gallery for Arawa Park Hotel

A modern hotel with a circular entrance canopy, a sign indicating 'Arawa Park Hotel', and a well-maintained garden area.
A conference room with a long table, black leather chairs, a floral centerpiece, and a projector on the ceiling.
A hotel lobby with a reception desk, a large potted plant, and a display of brochures.
A living room with a sofa, a coffee table, and a view of a balcony with a table and chairs.
A spacious indoor area with multiple dining tables and chairs, a central counter, and a staircase.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Gym
  • Business services
The current price is $173
$151 nightly
$173 total
Total with taxes and fees
Oct 27 - Oct 28

Explore the area

View in a map
272 Fenton Street, Rotorua, Bay of Plenty Region, 3040
  • Place, Rotorua Central Mall
    ‪13 min walk‬
  • Place, Tamaki Maori Village
    ‪18 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Deluxe King Room

A balcony with a glass door leading to a bathroom, a small table, and chairs.

Deluxe King Room

7.6 out of 10
Good
(21 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King One Bedroom Suite

A hotel room with a bed, a dining table, a chair, a ceiling fan, and a view of the outdoors.

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a wooden table with a vase of flowers, and a window with curtains.

Family Room

7.6 out of 10
Good
(7 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Mobility Accessible, Non Smoking

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Superior Room, 2 Queen Beds, Mobility Accessible, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(12 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Oct 27 - Oct 28
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About the neighborhood

Rotorua

With a stay at Arawa Park Hotel, you'll be centrally located in Rotorua, within a 5-minute drive of Polynesian Spa and Racing Rotorua. .This luxury hotel is 0.7 mi (1.1 km) from Rotorua Central Mall and 0.9 mi (1.5 km) from Rotorua Golf Club.

What's nearby

  • Rotorua Central Mall - 13 min walk - 0.7 miles
  • Tamaki Maori Village - 18 min walk - 1.0 mile
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Eat Street - 2 min drive - 1.2 miles
  • Whakarewarewa: The Living Maori Village - 5 min drive - 1.2 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪Spa City Noodle Bar - ‬14 min walk
  • ‪Pantry D'or - ‬14 min walk
  • ‪Kfc - ‬19 min walk

About this property

Arawa Park Hotel

Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), gift shops/newsstands, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Atrium Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 35 for adults and NZD 16 for children
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1001 reviews
Rating 8 - Good. 343 out of 1001 reviews
Rating 6 - Okay. 221 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very clean room, friendly staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room attendents are very helpful staff are nice and the room is beautiful
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable spacious room. Beds very comfortable. Great location for travellers flying into Rotorua.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm comfortable bed and pillows. Really comfortable room.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was delicious staff very friendly
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was great especially with having 3 kids 10 and under. Breakfast was convenient. Check in and check out was easy. Only negative thing was no pamphlets or info in room, was all online but wasn’t advised so didn’t realise on the first night that room service etc was all online
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Overall-not bad. It was shame that the food served for breakfast was mostly from tins. Fresh salad and veggies would have been nice.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay at Arawa Park Hotel during our weekend holiday in Rotorua. The room was clean and organized when we arrived. The staff was also helpful, especially when we requested for a cot for our little one. The breakfast was also delightful! Overall, we highly recommend the hotel and we would definitely be back if given the chance 😊
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice breakfast buffet was great!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
room great and staff were excellent
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious room, clean, fabulous breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean comfy beds good parking
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were good. Location was good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge with 2 big beds and lots of room for our bags etc. The restaurant was very well priced and had a delicious range of meals. Desk staff were very polite.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was ok, a bit outdated and worn down, however room was clean and beds were comfortable. There were dirty dishes and left over food and rubbish left outside rooms on the ground level when we arrived and were still there when we left the next day. The ground level access into the hotel was pretty untidy so not a very good first impression. Overall we had higher expectations for the price we paid.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Drafty rooms, jet tubs don’t work. The rooms are in need of updating and tuning up. The breakfasts were nice. The sulfur smell from the geothermal features was overwhelming
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great family room, lots of space
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Very clean staff good
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly. Great stay.
Stayed 1 night in Sep 2025