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Rotorua Citizens Club

Property class: 2.5

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Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | Soundproofing, free WiFi, bed sheets
Interior
View from room
Staircase
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
1146 Rangiuru Street, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Night Market
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (Twin-Family)

Soundproofing, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking (Twin-Family)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Basic Twin Room, 2 Twin Beds

Basic Twin Room, 2 Twin Beds | Soundproofing, free WiFi, bed sheets

Basic Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room, 1 Twin Bed

Basic Room, 1 Twin Bed | Soundproofing, free WiFi, bed sheets

Basic Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Quadruple Room, Multiple Beds

Classic Quadruple Room, Multiple Beds | Soundproofing, free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Soundproofing, free WiFi, bed sheets

Classic Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Soundproofing, free WiFi, bed sheets

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Classic Room, 1 King Bed, Mobility Accessible | Soundproofing, free WiFi, bed sheets

Classic Room, 1 King Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Soundproofing, free WiFi, bed sheets

Classic Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Soundproofing, free WiFi, bed sheets

Classic Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Rotorua

With a stay at Rotorua Citizens Club in Rotorua (Inner City), you'll be within a 10-minute drive of Skyline Rotorua and Eat Street. .This hotel is 0.2 mi (0.3 km) from Kuirau Park and 0.3 mi (0.4 km) from Matariki Hangi & Maori Cultural Performance.

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.2 miles
  • Rotorua Night Market - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 10 min walk - 0.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬2 min walk
  • ‪Poco. - ‬1 min walk
  • ‪Atticus Finch - ‬3 min walk
  • ‪Pig & Whistle - ‬3 min walk
  • ‪The Thai Restaurant - ‬2 min walk

About this property

Rotorua Citizens Club

Rotorua Citizens Club offers 15 accommodations. Cable television is provided. This Rotorua hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.
Make yourself at home in one of the 15 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
At Rotorua Citizens Club, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include laundry facilities, ATM/banking services, and an elevator. Free self parking is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge on weekdays.
Rotorua Citizens Club - This bar serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of NZD 25

Restaurants on site

  • Rotorua Citizens Club

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: NZD 20.00 (subject to availability)
  • Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
  • Late check-out fee: NZD 20.00 (subject to availability)
  • Rollaway bed fee: NZD 25.0 per night
  • Hosted evening meal: NZD 25.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Rotorua Citizens Club Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 208 out of 585 reviews
Rating 8 - Good. 243 out of 585 reviews
Rating 6 - Okay. 83 out of 585 reviews
Rating 4 - Poor. 26 out of 585 reviews
Rating 2 - Terrible. 25 out of 585 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vineet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Fre Parking. Lots of Dining Options.
Stayed 1 night in Dec 2025

2/10 Terrible

Jairo

Traveled with family
Disliked: Cleanliness
Room was not clean, amenities
Stayed 1 night in Jan 2026

2/10 Terrible

Shuo

Traveled with group
Disliked: Property conditions & facilities
Very small room and very dirty! No air conditioning, even no hot water for shower ………. horrible!!!
Stayed 2 nights in Dec 2025

4/10 Poor

Travers

Traveled with family
Disliked: Amenities, property conditions & facilities
No towels in room or anyone ever to give you towels. Never anyone to talk to at the front. Called number and nobody answered. Kept trying to find someone and nobody was ever around.
Stayed 1 night in Dec 2025

10/10 Excellent

james

Stayed 2 nights in Dec 2025

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2025

10/10 Excellent

Ben

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Perfect for a one night stay.
Stayed 1 night in Nov 2025

6/10 Okay

Martin

Disliked: Amenities, property conditions & facilities
I had to leave 8am and no one at the front counter to take my key. Very hard to access my room from front door
Stayed 1 night in Nov 2025

8/10 Good

Sharlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay and needs met.
Stayed 1 night in Oct 2025

6/10 Okay

Mariana

Traveled with partner
Liked: Cleanliness, staff & service
The room was ok for our purpose of somewhere to sleep although the price for it i believe is a little high. The room was very cold and it took a few hours to warm it up with the little heater that is available.
Stayed 1 night in Jul 2025

2/10 Terrible

Arahi

Stayed 1 night in Jul 2025

8/10 Good

Carla

Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great location But noisy at night
Stayed 2 nights in May 2025

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its uniqueness to us was it is just 5 minutes away from The start line of the Rotorua Marathon. Our meal on the evening was fantastic. My steak. Compliments to the chef was perfect. 10 out of 10. As was my daught n laws lamb shank. Her favourite just fell off the bone. Great service. Lovely comfortable room. All in all a fabulous place to stay. Definetly recomend to our friends. Cheers. Dianne Hustler
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bizarre experience

Another guest and I arrived at the same time to a sign on the locked door giving us a phone number to call. Several minutes later someone drove up to let us in. The beds had clean sheets. There was a kettle and coffee packets. There were used towels hanging in the closet, an old beer in the nonworking refrigerator, thick dust on the fan. I was told to use the men's bathroom which had part of the ceiling falling down and streaks of water damage. Its ok, she said, there's no one else here. Truly, the other guest and I were the only humans in the building. No staff, no security, no front desk, not one employee in the building, and no telephone in the room. This place shouldn't even be allowed to offer rooms to the public.
Stayed 2 nights in Apr 2025

8/10 Good

Stevie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close to eat street they were. Can smell the street from here. Convenient for our needs. Comfy clean bedding
Stayed 2 nights in Apr 2025

6/10 Okay

Josephine

average
Stayed 1 night in Apr 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and were delighted with the welcome and the show around. We were told of all the things available with our room and where to park and shown the entry and swipe and keys explained. We went our for a walk around Rotorua and enjoyed the closeness of everything we needed. Autumn colours out and looking very pretty. Nice and clean where we walked. Headed back to our room and had a rest and decided to have an early shower. Alas no towels. Went to the office at 8.30 and no staff around so no towels. It was the only thing we could fault. So my suggestion is check for towels before you head out. Thoroughly enjoyed our time in Rotorua and your club. Thank you
Stayed 1 night in Mar 2025

6/10 Okay

M

Liked: Staff & service

Good stay

It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Stayed 1 night in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
It was unfortunate that the access to the accommodation on the Sunday evening on which we were arriving was to shut at 7:30pm- fortunately someone phoned us to advise of this! On the following Friday evening the music entertainment kept us awake until 11.15p.m. Apart from the above we were quite happy with the accommodation.
Stayed 1 night in Mar 2025

8/10 Good

Keith

Stayed 2 nights in Mar 2025

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Stayed 4 nights in Mar 2025

6/10 Okay

Rochelle

It is a cosy warm pl to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, room comfort

club for the locals ,welcoming to the traveler

Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Stayed 3 nights in Feb 2025