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Sutton Place Hotel

Star Rating
3.5 out of 5

Information

Reviews

3.2 / 5
13 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Laundry

Map

What's nearby

  • Popular Location
    Bayfront Ferry Terminal
    2 min walk
  • Popular Location
    Roseau Public Market
    3 min walk
  • Popular Location
    Dominica Museum
    3 min walk
  • Airport
    Marigot (DOM-Melville Hall)
    65 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928

    About this area

    Roseau

    Located in Roseau, Sutton Place Hotel is in the city center and by the ocean. Saint George Anglican Church and Cathedral of Our Lady of Fair Haven of Roseau are local landmarks, and some of the area's attractions include Dominica Botanical Gardens and Papillote Tropical Gardens.

    What's nearby

    • Popular Location
      Bayfront Ferry Terminal - 2 min walk
    • Popular Location
      Roseau Public Market - 3 min walk
    • Popular Location
      Dominica Museum - 3 min walk
    • Popular Location
      Saint George Anglican Church - 5 min walk
    • Popular Location
      Cathedral of Our Lady of Fair Haven of Roseau - 5 min walk

    Getting around

    • Marigot (DOM-Melville Hall) - 65 min drive

    About this property

    Sutton Place Hotel

    Dry cleaning, a free grocery shopping service, and a porter/bellhop are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe. All 8 individually decorated rooms feature free WiFi and room service. Flat-screen TVs come with cable channels, and other amenities that guests will find include ceiling fans and hair dryers.

    Policies

    Check-in

    Check-in available 24 hours
    Minimum check-in age - 18

    Special check-in instructions

    The front desk is open daily from 6:30 AM - 10:30 PM.
    If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation.

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Up to 2 children stay free when using existing bedding.
    • Rollaway/extra beds are not available.
    • Free cribs (infant beds)!

    Pets

    • Pets not allowed

    Payment types

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No onsite parking is available.
    • Guests must contact this property in advance to reserve cribs/infant beds. Noise-free guestrooms cannot be guaranteed.

    Property is also known as

    • Sutton Place Hotel Roseau
    • Sutton Place Roseau
    • Sutton Place Hotel Hotel
    • Sutton Place Hotel Roseau
    • Sutton Place Hotel Hotel Roseau

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available

    Food and drink

    • Free continental breakfast available daily 7 AM–9:00 AM
    • Room service available

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds

    Conveniences

    • Front-desk safe
    • No elevators

    Guest services

    • Daily housekeeping
    • Dry cleaning service
    • Free grocery shopping service
    • Front desk (limited hours)
    • Luggage storage
    • Porter/bellhop
    • Turndown service

    Languages spoken

    • English

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Ceiling fan
    • Free cribs/infant beds

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower

    Entertainment

    • Cable channels
    • Flat-screen TV

    More

    • Desk
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • Phone
    • Turndown service
    3.2

    Guest rating

    5 - Excellent
    1
    4 - Good
    5
    3 - Okay
    3
    2 - Mediocre
    4
    1 - Poor
    0
    3.8
    Cleanliness
    3.7
    Service and Staff
    3.3
    Property condition

    3/5

    Right in the middle of Roseau!

    We enjoyed our stay at Sutton Place. Our suite came complete with a full kitchen, utensils, hotplate, microwave and fridge included. There were also 2 stools that came in handy for entertaining company. The bathroom was clean with plenty of hot water. As per our request, there was a playpen ready for our young son to sleep in. The staff is excellent. Friendly and willing to satisfy every request. WiFi was pretty good. The complimentary breakfast consisted of toast, cereal, coffee and jam. We always arrived too late for the fresh fruit. Other breakfast options are available for a nominal fee. Our only complaint is the noise! There is a lounge right in their cellar which made it difficult to sleep at times. Of course my son had no issues sleeping right through it. The town comes alive pretty early in the morning. This was my first of hopefully many stays with Sutton Place. You get more space for your buck compared to other local hotels.

    4/5 Good

    Premium parking and good service attituude.

    We arrived in Roseau 2 days before our stay at Sutton Place and we popped in there just to confirm our reservation and they said they had us down and our room would be ready when we were. We got back to Roseau after 21:00 and they had us park right in front on the front door and they had a security guard on duty. The girl at the front desk was very nice and she escorted us to our room. The next morning she was there to help us get what we needed for breakfast. All in all it was a nice experience, actually better than our hotel in Fort de France.

    4/5 Good

    Central, comfortable and clean

    We were quite satisfied with our stay at Sutton Place. First, upon arrival at the hotel, we had to cancel our 3rd night, because our flight schedule had changed. They cancelled our 3rd night without charging us a cancellation fee, which we greatly appreciated. The WiFi worked well, the room was clean and comfortable, and the front desk lady was nice and helped us book our taxi for our tracking expedition. Although everything is closed on Sundays, there is a grocery stores and a few restaurants at walking distance from the hotel. The included continental breakfast was disappointing however. The only food available was toasts with butter or marmalade, or Special K cereals. More options would have been nice (e.g. muffins, croissants, peanut butter, fruits, etc.). Also, note that room #4 does NOT have a hairdryer for some reasons.

    2/5

    Sutton Place? ... You decide!

    When we booked a two bedroom suite we did not expect 1 room with two beds. As a result had to share a room with my parents at my mature age not ideal. Only two members of staff on reception actually provided good customer service. The breakfast buffet was limited and as things ran out during the week things were not replenished. There was one particular Carib young lady at reception who were a breath of fresh air if not for her our stay would have been tainted.

    3/5

    Not Staying Again

    Sutton Place Hotel is an old hotel that could use improvement. The only good thing about our stay was the staff and the restaurant on the ground floor. The building itself could need a refurbishment. The rug on the stairs had seen better days. What made our experience worse is the bar located on the basement of the building which was open on certain days until past 12 Midnight. Some of the walls need to be doubled. Anyone shouting in the street can be heard clearly.

    Pros: The staff.

    Cons: Pretty much everything else.

    Location: It's in a good location which is pretty much the middle of town.

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