The room was clean, but smaller than pictured in our booking (no seating area), breakfast was good and A/C functioned well. The man who showed us to our room was kind and informative. We were scheduled to stay twice, but ended up only staying once (at the onset of our trip), as we were warned by the U.S. Italian Embassy to stay away from the area at the end of our trip, due to a large protest/demonstration expected by the train station. The hotel would not compromise and at least partially refund our room. Usually in these types of circumstances, grace is given for reasons of safety. This was very disappointing.