The room was very clean. Everyone in the hotel was very friendly and helpful. I did take advantage of the breakfast so I can’t speak on the food. I enjoyed my stay very much and just recommended the hotel to a friend. I was traveling solo and felt very safe in the the area, even returning at night. It is a 5 min walk to the duomo and the square, where there are tons of restaurants, cafes, and shops. It is about a 10 min walk to the main train station. Right next to the hotel, there is a street that has tons of stalls set up with handbags, leather goods, jewelry and other items. Mercado central is 3 min away, and there you can find lots of food.