I booked a NON SMOKING hotel, and a NON SMOKING room. And when I arrived the hallways smelled like a smokers lounge. I have a baby, and I was not going to allow him to get sick on my trip, due to their disgusting hotel and lack of air quality control. It’s is extremely small, as in if you are claustrophobic, stay away... they can’t even pay their staff to be available 24/7. So the hotel closes after hours and you are forced to walk around the city with a stack of keys and open multiple doors to get in... as if that sound acceptable to anyone on vacation. So if I had to check out at 4am, I don’t see how that would have been possible without anyone there... we arrived and they didn’t even have a bell boy or cart to help with all the bags the hotel is so small you can’t comfortable unpack. It’s more like a hostil not luxury suites. They really need to stop advertising falsely. I obviously couldn’t stand the smoke smell and 30 mins later I checked out. I had to book a new hotel Metropolis, and for LESS I had, free breakfast, 24/7 assistance, NOT ONE BIT OF SMOKE in my room, room was large enough to unpack and stretch. But to make it WORSE I expressed my concern about my baby in the hotel and asked to check out and get a refund and they refused to give it to me, when they were te ones who really shouldn’t even be in business or advertise falsely. Savages... so