Our room overlooking the Pantheon was beautiful, and the air conditioning was excellent—especially during the intense Rome heat.
However, guests should be aware that this room is located in a separate building from the main hotel, I found it very disappointing that one of the hotel’s premium rooms was not connected to the hotel itself.
To reach the room, we had to use a separate entrance and pass vagrants sleeping on the ledges directly beside the doorway. This made me feel uncomfortable and raised genuine security concerns, particularly when returning at night.
When I book a higher-end hotel, I am paying not only for the room, but also for the atmosphere, security, service and overall hotel experience. Although the view and room were wonderful, the separate entrance and lack of connection to the hotel significantly affected our stay. Unfortunately, this property did not meet all of my expectations.