4/10 Poor
Rene'
Traveled with family
Oct 21, 2025
Liked: Cleanliness
We were given a room under the restaurant and breakfast room so the noise was incredibly loud. push of chairs and tables. the horrible sounds lasted until 12:30 and night and started again ast 6:00 in the morning. When we complained the lady at the desk said they would give us a small discount, which I said was not enough for a loss of sleep. She said she would talk to her manager. She told me he would be contacting me by Email. He did not contact me and I have not seen a refund. I recommended they not use that room if at all possible. She they do not usually use that room but the place was full. I asked I got that room because we checked in at 4:00 plenty early and Our reservation was made over 3 weeks in advance. Her answer was that the rooms were assigned in the morning and could not be changed. Expedia needs to deal with management.
Rene'
Stayed 1 night in Oct 2025
