I mentioned twice that I was leaving 1 day early and dropped key, but was still charged for extra day. There was no shampoo when I took a shower in the refilled bottles. Then, when reported they took all the towels except one which I used for the rest of the trip as I was out early and back late. Also, the security door was non functioning. Overall, cheap, but crummy. As the only place in town, they could do better.