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The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4.0 star property

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Photo gallery for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Rooftop terrace
Exterior
Reception
Breakfast, lunch, dinner served; American cuisine
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
$217
$190 nightly
$217 total
Total with taxes and fees
May 11 - May 12

Explore the area

View in a map
550 East Ave, Rochester, NY, 14607
  • Place, Rochester Museum and Science Center
    ‪2 min walk‬
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, George Eastman Museum
    ‪11 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪18 min drive‬

Room options

Two Room Queen Suite with SofaBed

  • Sleeps 4
  • Free WiFi

Two Room King Suite with SofaBed

  • Sleeps 4
  • Free WiFi

Hearing Accessible King Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(14 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

7.8 out of 10
Good
(6 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Multiple Beds, Balcony

  • 400 sq ft
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Living area | 42-inch LCD TV with cable channels, TV, MP3 dock

Deluxe Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Mobility/Hearing Accessible Two Room King Suite with Roll in Shower

  • Sleeps 4
  • Free WiFi

Mobility/Hearing Accessible Two Queen Suite with Roll in Shower

  • Sleeps 4
  • Free WiFi

Mobility/Hearing Accessible Queen Room with 3X3 Shower

  • Sleeps 2
  • Free WiFi

King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Deluxe 2 Room Suite-9th Floor-City Vw

  • Sleeps 4
  • Free WiFi

1 King Bedroom 2 Room Suite-Balcony-No Smoke

  • Sleeps 6
  • Free WiFi

Two Room Two Queen Suite with SofaBed

  • Sleeps 6
  • Free WiFi

Two Queen Room

  • Sleeps 4
  • Free WiFi

Mobility/Hearing Accessible Two Queen Suite with 3X3 Shower

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Rochester

With a stay at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton, you'll be centrally located in Rochester, a 2-minute drive from Strong and 6 minutes from University of Rochester. .This spa hotel is 7.3 mi (11.8 km) from Lake Ontario and 8.6 mi (13.9 km) from Rochester Institute of Technology.

What's nearby

  • Rochester Museum and Science Center - 2 min walk - 0.1 miles
  • Park Avenue - 5 min walk - 0.3 miles
  • George Eastman Museum - 11 min walk - 0.6 miles
  • Eastman School of Music - 13 min walk - 0.7 miles
  • Strong - 15 min walk - 0.8 miles

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Albunn Coffee House - ‬6 min walk
  • ‪The Daily Refresher - ‬7 min walk
  • ‪Char Steak & Lounge - ‬1 min walk
  • ‪The Mad Hatter Restaurant & Bakery - ‬7 min walk
  • ‪Locals Only - ‬5 min walk

About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers 155 accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.
Make yourself at home in one of the 155 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at CHAR Steak and Lounge, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Rochester? This hotel has 6100 square feet (567 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
CHAR Steak and Lounge - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Hatties Sushi & Cocktails - Onsite sushi bar. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,100 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 965 reviews
Rating 8 - Good. 218 out of 965 reviews
Rating 6 - Okay. 95 out of 965 reviews
Rating 4 - Poor. 43 out of 965 reviews
Rating 2 - Terrible. 22 out of 965 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Construction die. Stairs but room was amazing and bed was super confortable
Stayed 1 night in Jan 2026

8/10 Good

Ryan Edmond, Greenwich

Stayed 1 night in Jan 2026

2/10 Terrible

ben

Disliked: Cleanliness
Terrible stay
Stayed 3 nights in Jan 2026

8/10 Good

Wally

Stayed 3 nights in Jan 2026

8/10 Good

Robert

Business traveler
Liked: Cleanliness, amenities
There was construction on several floors including the main lobby . The room was new and was amazing . Other than that was a good stay
Stayed 1 night in Jan 2026

8/10 Good

Robert

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda-jo

Traveled with partner
Liked: Cleanliness, amenities
Amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2025

8/10 Good

Daood

Liked: Cleanliness
Clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff are amazing, bar is excellent. They are currently renovating the building, so some of the main entrances are closed and the elevators are always full.
Stayed 3 nights in Jan 2026

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is under construction, no lobby, workers all over the hotel and clogging up the parking and unloading area. Management indifferent. Staying at a construction site, with no prior notice to guests or discount to rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bridgette, Bradenton

Liked: Cleanliness, amenities
Staff was nice and helpful but the hallways smelt musty.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was large and spotless. Great bar and restaurant. The staff is AMAZING!
Stayed 3 nights in Dec 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Needed towels, staff brought up immediately after phone to desk. Bar was fun, too. We had dinner there and a few things. The price of the meals are extremely high, ie: pork chop was $46 which included no sides. The pork chop came out very under cooked, however the chef corrected and was very tasty. And the waitress Glacy (who was very fun to banter with!), made it right with a complimentary beer and dessert (which was very good). We would not eat there again onky because of the price, but again Service was excellent and the chef is talented. Overall, 8/10!
Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel Rooms are set up well
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The Strathallan is long overdue for a renovation. The hallways are dingy and you can smell the years. The “living room” furniture is akin to the sofas and chairs one might find at the curb on garbage night. The bathroom sinks are higher than “comfort height” and the counter is too deep to make washing, brushing or shaving comfortable. This might be okay for someone 6’ 5” with very long arms, but not for anyone near average height. The HVAC system is as loud as it is old and the terraces are eroding. The lobby, however, is bright and welcoming, as is the staff. The lobby bar is terrific. I can only hope that the transition from DoubleTree by Hilton to Tapestry by Hilton is done swiftly. For now, the rates for rooms here are outrageous considering the condition of the rooms.
Stayed 2 nights in Dec 2025

6/10 Okay

Joanna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Wouldn’t have booked if knew building was under construction
Stayed 1 night in Dec 2025

6/10 Okay

robert

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
the room was really tired and showing so much wear, i realized that the hotel was remodeling rooms but we didn’t get one 🙁 the front desk snd resturant people were very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff fixed TV promptly
Stayed 3 nights in Nov 2025

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
The only complaint that I have is that the bath towels were like sand paper. They need to buy some new towels. Otherwise, everything was great. Staff was welcoming, warm & helpful. Room was great - clean and bedding was cozy and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Far exceeded my expectations! Friendly and beyond willing to accommodate. Room service was outstanding and room was beautiful! Will definitely stay here again
Stayed 1 night in Nov 2025