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Hotel on Monroe, BW Signature Collection

Property class: 2.5

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Photo gallery for Hotel on Monroe, BW Signature Collection

A modern hotel lobby with a staircase, a reception desk, and a dining area.
A modern living room with grey sofas, a round ottoman, a flat-screen TV, decorative wall art, and a potted plant.
A reception desk with a wooden finish, a world map backdrop, a sign reading "BAR", and a window with a view of houses and a street.
A hotel room with two beds, wooden flooring, a modern chandelier, and a sliding door closet.
A modern hotel lobby with a white reception desk, a coffee machine, and a water dispenser. There are potted plants and a small table with a bowl of fruit.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $115
$101 nightly
$115 total
Total with taxes and fees
Sep 27 - Sep 28

Explore the area

View in a map
2323 Monroe Avenue, Rochester, NY, 14618
  • Place, Brighton High School
    ‪13 min walk‬
  • Place, Pittsford Plaza
    ‪5 min drive‬
  • Place, University of Rochester
    ‪15 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

A modern bedroom with a wooden floor, a bed with white bedding, a black office chair, and a desk.

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

A modern bedroom with a wooden floor, a bed with white bedding, a black office chair, and a desk.

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a TV mounted on the wall, a desk with a chair, a purple door, and a window with blinds.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 446 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a wardrobe.

Standard Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A modern bedroom with a wooden floor, a bed with white bedding, a black office chair, and a desk.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 440 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for 1 Queen Mobility Access Roll In Shower Work Desk Mini Fridge Heated Toilet Non-Smoking

A bedroom with a wooden floor, a bed with white bedding, a black office chair, a purple door, and a modern ceiling light fixture.

1 Queen Mobility Access Roll In Shower Work Desk Mini Fridge Heated Toilet Non-Smoking

  • 53 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

DOUBLE Accessible Two Double beds

  • Sleeps 4
  • Free wired internet

DOUBLE Accessible-Queen Size Bed

  • Sleeps 4
  • Free wired internet

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Total with taxes and fees
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About the neighborhood

Rochester

A stay at Hotel on Monroe, BW Signature Collection places you in the heart of Rochester, a 5-minute drive from Erie Canal and 6 minutes from George Eastman Museum. .This hotel is 3.7 mi (5.9 km) from Eastman School of Music and 3.7 mi (6 km) from Strong.

What's nearby

  • Brighton High School - 13 min walk - 0.7 miles
  • Pittsford Plaza - 5 min drive - 2.3 miles
  • Strong - 14 min drive - 5.0 miles
  • Eastman School of Music - 14 min drive - 4.9 miles
  • University of Rochester - 15 min drive - 6.8 miles

Getting around

  • Rochester Station - 12 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪The Burger Bar by Wegmans - ‬3 min drive
  • ‪Finger Lakes Coffee Roasters - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Hotel on Monroe, BW Signature Collection

Hotel on Monroe, BW Signature Collection offers 23 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 23 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
This smoke-free hotel has 2 floors in 1 building and offers games.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Games

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Hand-held showerhead
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 2 floors
  • Built in 1967
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite premium channels
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

Guests are recommended to download the property's DirectKey mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towpath Motel

Towpath Motel Rochester

Towpath Rochester

Towpath Hotel Rochester

Hotel on Monroe, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 240 out of 453 reviews
Rating 8 - Good. 99 out of 453 reviews
Rating 6 - Okay. 58 out of 453 reviews
Rating 4 - Poor. 31 out of 453 reviews
Rating 2 - Terrible. 25 out of 453 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karim Maged

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff a lot of free parking, very goog A/C and nice location in a good neighborhood
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little affordable hotel. Why I was initially confused by the check-in procedure I found that once I got there, it was super easy and convenient. I will definitely stay there the next time I am in Rochester.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. The staff were helpful and friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated toilet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness
Host was friendly and very helpful. This was my second stay and will stay again while visiting family in Rochester.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Lauren

Liked: Cleanliness, amenities
Nice, affordable rooms. Check in process was confusing and the stairs and balconies on the property need work
Stayed 1 night in May 2026
Verified review

8/10 Good

Dominique

Liked: Cleanliness, property conditions & facilities
The owner is extremely accommodating and truely cars. Our dog enjoyed staying here
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

LynnMarie

Liked: Amenities
Disliked: Cleanliness
Check in was nice and easy but the room was dirty
Stayed 1 night in May 2026
Verified review

6/10 Okay

JoHannah

Liked: Amenities
Disliked: Cleanliness
Good: -Parking was easy -Great location -Room has a fridge Not good: -Literally every towel and linen in the room was stained, some had multiple different stains. They need bleach or something for the laundry -Floors were not clean -No front desk staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Room was clean ansquiet
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, this hotel was truly excellent
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service
Very pleasantly surprised with how good this place was!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Taewoo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Room was spotless. Charming remodel. Bed comfortable, very nice bathroom. Plenty of towels and hot water.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Reception was not existent. No one was there when I checked in and for the most part of the Saturday The room door would not lock from outside The phone in the room didn’t work
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Dr. Marjorie

Comfortable room and, overall, stay !
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Eunice

Liked: Cleanliness, amenities, property conditions & facilities
Big room and very clean. It will be better if you add a microwave.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pet friendly room.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

yingdi

Liked: Cleanliness, property conditions & facilities
Ok place for travel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in, clean room/property, many dinning/shopping options in the immediate area, pet friendly.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Polly

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel in a serene & quiet neighborhood
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great location, clean, updated rooms— a great place to stay!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property with our dog and felt it was a great, clean hotel that allowed our dog.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, fun decor, very convenient to St John Fisher.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, amenities
Attentive and the staff were incredibly helpful.
Stayed 2 nights in Oct 2025