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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating

Get an overview of this hotel
3-star Rochester hotel in Downtown Rochester, walk to Blue Cross Arena

Popular property highlights

Free WiFi
Indoor pool
24-hour business center
Laundry facilities
Smoke-free property

A stay at Hilton Garden Inn Rochester Downtown places you in the heart of Rochester, within a 10-minute walk of Blue Cross Arena and Eastman School of Music. This hotel is 0.5 mi (0.8 km) from Strong and 3 mi (4.8 km) from University of Rochester.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while iPod docking stations and premium TV channels are also offered to provide entertainment. Conveniences include safes and microwaves, as well as phones with free local calls.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

Grab a bite at Drifters, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).

Languages Spoken

  • English

Show all languages

Hilton Garden Inn Rochester Downtown

155 E Main St, Rochester, NY 14604

Renovations & Closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Hotel Amenities

Hotel Amenities

Hilton Garden Inn Rochester Downtown features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. 2 meeting rooms are available. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge). A total renovation of this property was completed in 2015.

Hilton Garden Inn Rochester Downtown is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Newspapers in lobby (surcharge)
  • Elevator
  • Fitness facilities
  • Free airport transportation
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Year Built - 2015
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired Internet
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 2
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 106
  • Number of floors - 6
  • Wedding services
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Hilton Garden Inn Rochester Downtown offers 106 accommodations with iPod docking stations and safes. 37-inch flat-screen televisions come with pay movies. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • In-room safe
  • In-room climate control (air conditioning)
  • Pay movies
  • Microwave
  • Premium TV channels
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • iPod docking station
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Bed sheets provided

Where to Eat

Cooked-to-order breakfasts are available for a surcharge between 6 AM and 10 AM.

Hilton Garden Inn Rochester Downtown has 2 restaurants serving lunch and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 2 AM

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Number of children who can stay free - 3

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 9.95 for adults and USD 6.95 for children (approximately)
  • Self parking fee: USD 10 per day
  • Valet parking fee: USD 15 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hilton Garden Inn Rochester Downtown
  • Hilton Garden Rochester Downtown
  • Hilton Garden Inn Rochester Downtown Hotel Rochester
  • Hilton Rochester
  • Rochester Hilton Garden Inn
  • Hilton Garden Inn Rochester Downtown Hotel
  • Hilton Rochester Rochester
  • Hilton Garden Inn Rochester Downtown Hotel
  • Hilton Garden Inn Rochester Downtown Rochester
  • Hilton Garden Inn Rochester Downtown Hotel Rochester

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

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