Hampton Inn & Suites Rochester/Henrietta

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Lobby
Indoor pool
Exterior
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$149
$130 nightly
$149 total
Total with taxes and fees
Apr 30 - May 1

Explore the area

View in a map
280 Clay Rd, Rochester, NY, 14623
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Monroe Community College
    ‪18 min walk‬
  • Place, Tim Hortons Iceplex
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(70 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(42 reviews)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(12 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Bathtub)

9.6 out of 10
Exceptional
(15 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Rochester

When you stay at Hampton Inn & Suites Rochester/Henrietta in Rochester, you'll be in a shopping district, within a 10-minute drive of University of Rochester and Rochester Institute of Technology. .This hotel is 5.2 mi (8.4 km) from Strong and 14.8 mi (23.9 km) from Lake Ontario.

What's nearby

  • Marketplace Mall - 13 min walk - 0.7 miles
  • Monroe Community College - 18 min walk - 1.0 mile
  • Tim Hortons Iceplex - 4 min drive - 1.8 miles
  • Rochester Institute of Technology - 10 min drive - 4.5 miles
  • University of Rochester - 12 min drive - 4.0 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Panera Bread - ‬4 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

Hampton Inn & Suites Rochester/Henrietta offers 126 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Rochester/Henrietta. A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Hampton Inn & Suites Rochester/Henrietta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

thomas

Stayed 5 nights in Jan 2026

8/10 Good

JON

Stayed 2 nights in Jan 2026

10/10 Excellent

Shadoe

Stayed 2 nights in Jan 2026

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. Nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

KIMBERLY

Stayed 3 nights in Jan 2026

10/10 Excellent

Mamie

Stayed 1 night in Jan 2026

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Room is spotless. Pool was awesome. Very good stay so far
Stayed 1 night in Jan 2026

2/10 Terrible

Jian, Flushing

Stayed 1 night in Jan 2026

10/10 Excellent

Marlin, Dillsburg

Stayed 1 night in Jan 2026

10/10 Excellent

Meghan

Stayed 1 night in Jan 2026

10/10 Excellent

Alvan

Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Kathren, REDMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, spacious room. Conveniently located near shopping, restaurants, and more. Staff was helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Huiming

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Spacious room and good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2025

2/10 Terrible

Blake

Stayed 1 night in Dec 2025

10/10 Excellent

Rui

Liked: Cleanliness, amenities, property conditions & facilities
Clean and big room is great!
Stayed 1 night in Dec 2025

8/10 Good

Adrian

Stayed 3 nights in Dec 2025

8/10 Good

Malinda

Liked: Cleanliness, staff & service, amenities
Property seemed to be an older hotel recently remodeled. Interior very clean. Rooms nice but I have two complaints. Shower caulking was very dirty with mold and areas around the building had debris and trash that could be easily cleaned up by maintenance but it doesn’t appear to be regularity done. Lost gloves bags mini liquor bottles etc..
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
G
Stayed 3 nights in Dec 2025

10/10 Excellent

Gale

Liked: Cleanliness, amenities, property conditions & facilities
Great deal! Clean, comfortable, and convenient for low price.
Stayed 1 night in Dec 2025

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy staying here Never any issues but I will say shower pressure on 4th floor not the greatest
Stayed 2 nights in Dec 2025

8/10 Good

George

Good value for money hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Stayed 1 night in Dec 2025