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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Suite (2 Queen Beds and 1 Sofa Bed ) | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Coffee service

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$81
$71 nightly
$81 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
2085 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 372 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby
Best Western Rochester Marketplace Inn
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,008 reviews
$71 nightly
The price is $81
Mar 9 - Mar 10
Total with taxes and fees
Best Western Rochester Marketplace Inn

About the neighborhood

Rochester

A stay at Comfort Suites Rochester Henrietta University Area places you in the heart of Rochester, a 3-minute drive from Monroe Community College and 8 minutes from Highland Park. .This hotel is 4.6 mi (7.3 km) from University of Rochester and 5 mi (8 km) from Rochester Institute of Technology.

What's nearby

  • Veterans Memorial Park - 10 min walk - 0.5 miles
  • Marketplace Mall - 13 min walk - 0.7 miles
  • Fair and Expo Center - 4 min drive - 1.2 miles
  • University of Rochester - 7 min drive - 6.0 miles
  • Rochester Institute of Technology - 8 min drive - 7.1 miles

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Wegmans Sub Shop - ‬20 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Shake Shack - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬4 min drive

About this property

Comfort Suites Rochester Henrietta University Area

Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Rochester Henrietta University Area. A complimentary on-the-go breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 296 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 180 out of 1005 reviews
Rating 4 - Poor. 136 out of 1005 reviews
Rating 2 - Terrible. 160 out of 1005 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet facility
Stayed 5 nights in Dec 2025

10/10 Excellent

Nina

Stayed 1 night in Dec 2025

10/10 Excellent

Joli

Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Family members said room was well maintained and customer service was good
Stayed 1 night in Nov 2025

10/10 Excellent

Mariangeliz

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Edna

Traveled with family
It was dreary, staff was not friendly, they charge $25 to check in early. I've never experienced that anywhere. If a room is available they always give it to you.AND THEY CHARGED TO PARK! You park in their ample parking lot and you have to pay for it. Absolutely ridiculous. I would never stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 6 nights in Nov 2025

8/10 Good

Ricardo

Liked: Cleanliness, amenities
Room was clean, check in process was fast and staff was helpful
Stayed 1 night in Nov 2025

6/10 Okay

Marc

Traveled with family
Liked: Staff & service, room comfort
Large room reasonable breakfast for a great price.
Stayed 6 nights in Nov 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice and clean room
Stayed 4 nights in Nov 2025

2/10 Terrible

Shannelle

Disliked: Cleanliness, amenities, property conditions & facilities
Bugs on windows & room in general. Bed sheets were dirty. Blood on bathroom garbage bin.
Stayed 3 nights in Nov 2025

2/10 Terrible

Christal

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, dirty molded rooms. God knows we were so unhappy, uncomfortable. I regret going and picking this place.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tara

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old and run down This property allows big dogs to stay which is not sanitary. If The sheets and towels were dirty. There was mold in the bathroom. The room had several bugs. I would not recommend anyone to stay at this property.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christy

Stayed 1 night in Nov 2025

4/10 Poor

Keziah

Liked: Cleanliness
Disliked: Property conditions & facilities
The elevator wasn’t working
Stayed 1 night in Nov 2025

4/10 Poor

Vincenzo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk clerk was not present for some time and when he returned he was not friendly. I don’t believe that he even smiled once during the entire transaction AND HE SPOKE TOO SOFTLY. Our room was not clean. There were stains on the carpet. There was a bug still on the wall that had been smushed. The paintings on the wall are filthy. More concerning is the condition of the shower…filled with mold and mildew. The ceiling is obviously full of mold as well. The bed sheets were all wrinkled - as if you put too much stuff in the dryer. The bed definitely had a dust mite problem which during the night made it difficult to sleep. At breakfast there was no sausage. Come to find out it was missing from the truck the day before. I mean really, your hotel needs major money invested in it and things replaced. The chairs at breakfast are a great example. To be frank, I have not stayed in an establishment of this grade of poor in many many years. I WILL NEVER STAY HERE AGAIN.
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2025

4/10 Poor

nigel

Stayed 2 nights in Oct 2025

8/10 Good

Mary Kay

Stayed 2 nights in Nov 2025

10/10 Excellent

Joan

The room was very clean and the person at the front desk was very friendly thank you I would definitely recommend a friend
Stayed 1 night in Nov 2025

6/10 Okay

CARLOS

Ok
Stayed 1 night in Nov 2025

4/10 Poor

Thomas

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast menu was limited and the eggs were dry.
Stayed 2 nights in Nov 2025