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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Coffee service
Suite (2 Queen Beds and 1 Sofa Bed ) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$91
$80 nightly
$91 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
2085 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 372 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby
Best Western Rochester Marketplace Inn
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,003 reviews
$80 nightly
The price is $91
Jan 31 - Feb 1
Total with taxes and fees
Best Western Rochester Marketplace Inn

About the neighborhood

Rochester

A stay at Comfort Suites Rochester Henrietta University Area places you in the heart of Rochester, a 3-minute drive from Monroe Community College and 8 minutes from Highland Park. .This hotel is 4.6 mi (7.3 km) from University of Rochester and 5 mi (8 km) from Rochester Institute of Technology.

What's nearby

  • Veterans Memorial Park - 10 min walk - 0.5 miles
  • Marketplace Mall - 13 min walk - 0.7 miles
  • Fair and Expo Center - 4 min drive - 1.2 miles
  • University of Rochester - 7 min drive - 6.0 miles
  • Rochester Institute of Technology - 8 min drive - 7.1 miles

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Wegmans Sub Shop - ‬20 min walk
  • ‪Berlin's Halal Doner - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Dave & Buster's - ‬3 min drive

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Rochester Henrietta University Area. A complimentary on-the-go breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 293 out of 1006 reviews
Rating 8 - Good. 238 out of 1006 reviews
Rating 6 - Okay. 181 out of 1006 reviews
Rating 4 - Poor. 137 out of 1006 reviews
Rating 2 - Terrible. 157 out of 1006 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean but the latch on the door had been broken off. Also appears the door was broken before
Stayed 2 nights in Oct 2025

6/10 Okay

Lance, Manchester

Traveled with family and small children
Disliked: Cleanliness
Varied. Internet was spotty at best.
Stayed 6 nights in Oct 2025

6/10 Okay

Kirsten

Liked: Staff & service
Disliked: Cleanliness
Street lights out in parking lot.
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Diane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We have stayed here many years, last year there was no hot water in our room, told 3 people with nothing done and no one really seemed to care. Then we were double billed for both rooms, took several tries to get that resolved. Thought I'd give them another try because of years before everything was good. This year we checked in dropped our stuff in the room and immediately left to meet friends came back at midnight exhausted and pulled the extremely wrinkled comforter and sheet back only to find hairs and fuzzies in the bed. Went to the bathroom and found a used towel hanging on the back of the door. UGH Too tired to contact front desk at that time....should have because slept terrible thinking things were crawling on me.
Stayed 1 night in Oct 2025

8/10 Good

Kartik

Stayed 2 nights in Oct 2025

8/10 Good

Genie

Traveled with family and small children
Liked: Staff & service, amenities
The price was a little more than I would like to pay for the conditions of the place. It was pretty run down. But we needed a room that fit 5 people and wanted a pool. It was perfect for that. The bedding was clean and the staff were friendly. The breakfast was ok, could have had more options, there wasn’t much that I liked. But I’m picky. The kids liked the waffle maker. The pool was nice, well taken care of and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, room comfort
Need more options
Stayed 1 night in Oct 2025

2/10 Terrible

Hailey

Stayed 1 night in Oct 2025

8/10 Good

KARUNASINGAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Ann Marie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pull out bed had blood stains on the mattress from a previous person. The front desk said they could not give us a new one.And when he came up to inspect it, he actually said, "oh this is one of the nicer looking ones". We were expected to make the bed ourselves.And they gave us an extra set of sheets, which were stained and torn. There were dead bugs on the carpet floor in our room. The carpets throughout the entire hotel were dirty and stained. The lobby was filthy when we arrived.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service
Hotel was clean and quiet. Parking lot was sketchy. Lots to do in the area
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and super helpful. Our rooms were clean and spacious. We would definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely satisfactory in every respect, except there is an unexpected $5 parking fee. I've never had that expense on a well known chain motel. That alone was disappointing.
Stayed 1 night in Oct 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Darnell

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like a shelter. People live there. There are no cameras. Very un safe. Breakfast ran out in one hour. People was pulling up to breakfast that wasn’t staying at the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in all ways needed ... Rate, service, amenities, friendliness and cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Regina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Price ok w a special rate, AC decent, hallway rugs and breakfast chairs disgusting/worn/frayed, beds/pillows comfy.
Stayed 3 nights in Oct 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Markeisha

Liked: Staff & service, property conditions & facilities
Cracker barrel is in front of the hotel and many places to shop or eat and drink availability. Wally World is close by too.
Stayed 5 nights in Sep 2025

10/10 Excellent

Edmund

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best experiences we've had while traveling. Thick heavy door blocked out any possible noise while the room itself was clean and comfortable. Nice pool and helpful staff. I would definitely stay here again and I do not say that about hotels very often. Great place!
Stayed 3 nights in Sep 2025

8/10 Good

SurendraNath

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and Staff & Service
Stayed 1 night in Sep 2025

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service
Clean rooms ,friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking lot has some major pot holes but the hotel is in excellent condition.
Stayed 2 nights in Sep 2025