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Best Western Rochester Marketplace Inn

2.5 star property

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Photo gallery for Best Western Rochester Marketplace Inn

Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $95
$83 nightly
$95 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
940 Jefferson Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪16 min walk‬
  • Place, Marketplace Mall
    ‪18 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(58 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • Free WiFi

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • Free WiFi

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Exterior
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The price is $90
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Total with taxes and fees
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About the neighborhood

Rochester

When you stay at Best Western Rochester Marketplace Inn in Rochester, you'll be near the airport, within a 10-minute drive of University of Rochester and Rochester Institute of Technology. .This hotel is 5.4 mi (8.7 km) from Blue Cross Arena and 5.4 mi (8.7 km) from Strong.

What's nearby

  • Monroe Community College - 16 min walk - 0.9 miles
  • Marketplace Mall - 18 min walk - 1.0 mile
  • Tim Hortons Iceplex - 2 min drive - 1.2 miles
  • University of Rochester - 12 min drive - 5.4 miles
  • Rochester Institute of Technology - 12 min drive - 8.5 miles

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Tully's Good Times - ‬14 min walk
  • ‪Layali Coffee House - ‬2 min walk
  • ‪Shake Shack - ‬7 min walk

About this property

Best Western Rochester Marketplace Inn

Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 94 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1014 reviews
Rating 8 - Good. 271 out of 1014 reviews
Rating 6 - Okay. 162 out of 1014 reviews
Rating 4 - Poor. 86 out of 1014 reviews
Rating 2 - Terrible. 84 out of 1014 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Room was nice, breakfast was good and staff was friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SATISH

Liked: Cleanliness, amenities, property conditions & facilities
Great Service and nice breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. The staff was friendly and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

jakob

Liked: Cleanliness, amenities
Great room and staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great stay will return
Stayed 1 night in Jan 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast was good. Staff were all very nice. My only complain is that there was no hot water during my stay, but they told me is was due to a problem they were fixing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rosa

It was great!!, very clean… enjoyed the breakfast. We will be coming back for our next visit
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities
If it had a pool it would of been perfect 👌
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mai Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, easy parking
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and relatively quiet.The free breakfast was good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Clean room. Service folks were really nice. I would go there again. (The larger room is especially comfortable; I'd recommend it)
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities
Staff was friendly, my only complaint was I was Put in a handicap room in which I didn’t ask for and for someone that is not handicap it was quite awkward. Breakfast was good friendly attendant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Caryl

The room was very clean and the bed was comfortable. The staff was very friendly and accommodating. They went above and beyond. The breakfast was better than I expected and there was ample parking. The location was very convenient. An incredible value for the rate! Will stay there again
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities
Great value for money. Greg was very friendly and efficient during check in - even though the room type we booked (a larger room) wasn’t available.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Rooms were nice and clean..the breakfast was a great way to start your day.I stay here often
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Terry

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well laid out. Staff were pleasant. The breakfast room "coffee" is a coffee product from syrup and hot water - horrible.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Beds were very comfy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richille

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great stay. Front desk was super sweet and accomodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and the breakfast was great
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
very noisy, doors slam hard, very noisy other people staying there was in and out all night, party 2 doors down till 2am, worst coffee ever, breakfast was gone by 8am, will never stay there again
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Yarlette Davila

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, comfortable bed overall good experience
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and breakfast.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Staff was amazing and friendly. Room needed work as the light over the sink didn't work and the toilet seat was the wrong size for the toilet, miscellaneous things. Otherwise a great location and a good, comfortable, quiet stay.
Stayed 2 nights in Feb 2026