Best Western Rochester Marketplace Inn

2.5 star property

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Photo gallery for Best Western Rochester Marketplace Inn

A reception area with a check-in counter, a seating area with sofas, a vending machine, and a refrigerator.
A gym with treadmills, weight machines, and dumbbells.
A Best Western hotel with a parking lot and a building entrance.
Free daily on-the-go breakfast
A hotel room with two beds, a desk, a chair, a mirror, and a large window.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $118
$104 nightly
$118 total
Total with taxes and fees
Aug 2 - Aug 3

Explore the area

View in a map
940 Jefferson Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪16 min walk‬
  • Place, Marketplace Mall
    ‪18 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

About the neighborhood

Rochester

When you stay at Best Western Rochester Marketplace Inn in Rochester, you'll be near the airport, a 3-minute drive from Rochester Institute of Technology and 6 minutes from Strong Memorial Hospital. .This hotel is 3.6 mi (5.9 km) from University of Rochester and 5.4 mi (8.7 km) from Strong.

What's nearby

  • Monroe Community College - 16 min walk - 0.9 miles
  • Marketplace Mall - 18 min walk - 1.0 mile
  • Tim Hortons Iceplex - 2 min drive - 1.2 miles
  • Rochester Institute of Technology - 9 min drive - 2.8 miles
  • University of Rochester - 12 min drive - 5.4 miles

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Tully's Good Times - ‬14 min walk
  • ‪Layali Coffee House - ‬2 min walk
  • ‪Shake Shack - ‬7 min walk

About this property

Best Western Rochester Marketplace Inn

Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 94 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 409 out of 1008 reviews
Rating 8 - Good. 266 out of 1008 reviews
Rating 6 - Okay. 161 out of 1008 reviews
Rating 4 - Poor. 86 out of 1008 reviews
Rating 2 - Terrible. 86 out of 1008 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great,clean room very nice people.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carletha

Wonderful and Friendly Staff. Great Accommodations, including breakfast daily!!!!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean and free breakfast was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kiranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Room was nice, breakfast was good and staff was friendly.
Stayed 1 night in Feb 2026
Verified

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Near a lot of stores and restaurants.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, hot shower
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Jessica

Disliked: Amenities
Clean room, outdated and small though. Breakfast was ok. Staff was nice.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

SATISH

Liked: Cleanliness, amenities, property conditions & facilities
Great Service and nice breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, parking was safe and easy, the room had the best tv, shower and sheets. The staff was friendly and helpful. The hotel didn't look run down or tired like I felt.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great stay will return
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jakob

Liked: Cleanliness, amenities
Great room and staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and front desk clerk was very helpful when my original room had a running toilet. She set me up with a new room right away-no questions asked.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. The staff was friendly and helpful.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Marianne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Walls were thin and bathroom was very small. The room and lobby were very clean and the staff was exceptionally nice.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean , breakfast was great and the attendants both were awesome and friendly . Thank you
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Very basic hotel. Needs to be updated. Good location. Room was clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mai Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, easy parking
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

TODD

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't eat breakfast. parking was fine
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Herminio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was ok and room was not clean when we arrived.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rats!! Don’t stay here
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and no problems. Thank you
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rosa

It was great!!, very clean… enjoyed the breakfast. We will be coming back for our next visit
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast was good. Staff were all very nice. My only complain is that there was no hot water during my stay, but they told me is was due to a problem they were fixing.
Stayed 2 nights in Mar 2026