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WoodSpring Suites Roanoke

Property class: 2.5

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Photo gallery for WoodSpring Suites Roanoke

A multi-story hotel with a prominent "Woodspring Suites" sign.
A compact kitchen with a microwave, a sink, and a refrigerator.
A reception desk with a green wall, a leaf-shaped decoration, and a small plant.
A modern living room with a green accent wall, a grey sofa, a dining area with a table and chairs, and a kitchen in the background.
A compact hotel room with a kitchenette, a bed, a desk, and a TV.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
The current price is $94
$84 nightly
$94 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
3812 Peters Creek Road, Roanoke, VA, 24019
  • Place, Splash Valley at Green Ridge Recreation Center
    ‪2 min drive‬
  • Place, Valley View Mall
    ‪5 min drive‬
  • Place, Berglund Center
    ‪8 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

A bedroom with a bed, a sofa, a nightstand, a lamp, and a window with blinds.

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a bed, a chair, and a nightstand with a lamp.

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a bed, a chair, and a nightstand with a lamp.

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a wooden floor.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a single bed, a chair, a nightstand, and a lamp.

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a wooden floor.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible-Two Queen Beds

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Roanoke

Located in Roanoke (Beacon Hills), WoodSpring Suites Roanoke is within a 5-minute drive of Splash Valley at Green Ridge Recreation Center and Regal Valley View Grande. .This hotel is 13.1 mi (21.1 km) from Smith Mountain Lake and 3.2 mi (5.1 km) from Valley View Mall.

What's nearby

  • Splash Valley at Green Ridge Recreation Center - 2 min drive - 1.3 miles
  • Valley View Mall - 5 min drive - 2.8 miles
  • Berglund Center - 8 min drive - 5.5 miles
  • Center in the Square - 9 min drive - 5.9 miles
  • Tanglewood Mall - 16 min drive - 10.3 miles

Getting around

  • Roanoke Station - 8 min drive
  • Roanoke Regional Airport (ROA) - 9 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Cook Out - ‬5 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive
  • ‪Wendy's - ‬5 min drive
  • ‪Golden Corral - ‬6 min drive

About this property

WoodSpring Suites Roanoke

WoodSpring Suites Roanoke offers 91 accommodations with hair dryers. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 91 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and hair dryers. Conveniences include desks and desk chairs, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping available once per stay (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (31 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed breakage deposit applies to local guests who reside within 50 miles (80 kilometers) of the property. The deposit for non-local guests is USD 50.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 200.00

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 25 per week; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Woodspring Suites
WoodSpring Suites Roanoke Hotel
WoodSpring Suites Roanoke Roanoke
WoodSpring Suites Roanoke Hotel Roanoke

WoodSpring Suites Roanoke Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 81 reviews
Rating 8 - Good. 12 out of 81 reviews
Rating 6 - Okay. 11 out of 81 reviews
Rating 4 - Poor. 6 out of 81 reviews
Rating 2 - Terrible. 10 out of 81 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing room clean comfortable stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
1. Q
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

deshana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at WoodSpring Suites was extremely disappointing and frustrating. The front desk staff handled the situation very poorly, and I left feeling embarrassed and unfairly treated. The staff called the police and banned me from the hotel because they believed there was an issue with my room. It turned out they had the wrong room and that the situation actually involved the room next to mine. Despite the misunderstanding, I was still treated as though I had done something wrong. Instead of acknowledging the mistake or attempting to resolve the situation professionally, I was removed from the property and permanently banned. I understand that hotels have a responsibility to address guest concerns and maintain safety, but they also have a responsibility to verify the facts before taking such serious action. Being confronted by police and banned because of what I believe was a mistake was humiliating and completely avoidable. I expected better communication, better customer service, and a willingness to correct the error once it became apparent. Unfortunately, none of that happened. Based on my experience, I cannot recommend this hotel. I hope management reviews this incident and ensures staff properly investigate situations before making decisions that can have a lasting impact on guests.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Deidra

Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing! The staff is great and the rooms are very clean.
Stayed 9 nights in Jun 2023
Verified review

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could rate this property but I didnt even have the opportunity to stay here. I booked this hotel over a month before my travel. I flew across the country and then drove 4 hours only to arrive and find out that they were overbooked and had no room for me. It was 9:00pm at night on graduation weekend. Nobody attempted to contact me from the hotel or from hotels.com therefore I had to find a hotel on my own and pay more than double the cost. As a solo female traveler arriving at night time, not knowing the surrounding areas and a major event happening where there are NO Available rooms anywhere, I am appalled at the lack of communication or any assistance in helping me find a comparable accommodations. Someone should have reached out to me to help! I cannot believe that hotels.com does not have any customer assistance!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent...
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Olando

Liked: Cleanliness
Beds not the best
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

jonathan

Liked: Cleanliness
Elevator was down and we were on the fourth floor. Had it just been my husband and I we would have been fine but with a baby it wasnt easy. No accommodations or credit was offered by hotel for the inconvenience. To top it off the hotel key maker was down so one of us had to to stay in room at all times to be able to get in. We were told to go to front desk in morning which was pointless as we were jus there for the night
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Katherine

Liked: Cleanliness
Disliked: Amenities
Its was ok. I feel like it was $20 too expensive for what it was. I guess Suits means long term stays and I was just passing through. The bed was like a college dorm room mattress quality bed and there was a kitchen but not even a disposable coffee cup to use. No breakfast included
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let people in the area stay that. I that was nice.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was clean. Staff was nice. While the rooms were suites with Kitchenettes, there were no dishes, silverware, cooking utensils/pans. Although it was nice to have a full size fridge, and microwave. We were not able to take advantage of the stovetop. On a separate note, I paid close to $660/5 nights, when we checked in the sign read $460/week.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new, clean.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Larry

Liked: Amenities
Clean
Stayed 1 night in May 2024
Verified review

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE STAY HOTEL

front desk good other than that horrible stay towels dirty roaches crawling in bathroom and on kitchen sink
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
All was fine
Stayed 1 night in May 2024
Verified review

4/10 Poor

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities
I will not stay here again.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New everything
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the cleanliness. I did not care for the thin walls, I could hear surrounding rooms and felt the bed hitting the wall next to me. The bed frame seemed a little unsturdy. But overall I enjoyed my stay.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the Above
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stay at extended stay hotel

Really more of an extended stay type place. The room was spacious but simple. Even though the reservation was for 3 people we were only given 2 bath towels, 2 wash cloths and no hand towels. Upon request we got a third bath towel. It served our purpose fine.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Mitchell

Liked: Staff & service
Disliked: Cleanliness
Bed not the most comfortable and room had stink bugs and door lock didn’t work
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Mark

The property is odd. Never been to one and probably won’t be back.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

steven

Liked: Cleanliness, property conditions & facilities
First off there was a light shining in the window that was as bright as the sun! Needs some kind of blackout curtain! It was only 1/3 of a roll of toilet paper 🙄 property was extremely clean as it was new!
Stayed 1 night in Jul 2023