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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Lobby
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$121
$107 nightly
$121 total
Total with taxes and fees
Jan 18 - Jan 19

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪2 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(62 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(46 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(5 reviews)
  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception
Hampton Inn & Suites Roanoke Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.2 out of 5, Very Good, 1,002 reviews
$98 nightly
The price is $111
Jan 25 - Jan 26
Total with taxes and fees
Hampton Inn & Suites Roanoke Airport

About the neighborhood

Roanoke

With a stay at Hyatt Place Roanoke Airport/Valley View Mall in Roanoke (Roundhill), you'll be within a 10-minute drive of Carilion Roanoke Memorial Hospital and Valley View Mall. .This hotel is 11.6 mi (18.7 km) from Smith Mountain Lake and 1.5 mi (2.5 km) from Regal Valley View Grande.

What's nearby

  • Valley View Mall - 8 min walk - 0.4 miles
  • Regal Valley View Grande - 2 min drive - 1.7 miles
  • Berglund Center - 4 min drive - 3.8 miles
  • Carilion Roanoke Memorial Hospital - 7 min drive - 6.1 miles
  • Tanglewood Mall - 9 min drive - 8.6 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cook Out - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive
  • ‪Bubba's 33 - ‬17 min walk

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and airport shuttle service
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Roanoke? This hotel has 0 square feet (0 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

AMANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a high floor room which was modern & spacious with seating area. The room was very clean and bed/pillows very comfortable. Shower was good. The biggest downside was noisy a/c, also think could hear our neighbour having a shower at around 1am. The hotel is used by cabin crew, some arrived while we were being checked in and a female crew member interrupted our check-in with complaints that she had not been allocated a room on an upper (quiet) floor as she needed to be up early the next morning, she appeared to believe that she should be given priority over paying hotel guests. She was very rude and totally ignored us, just cut in and took the attention of the receptionist checking us in but this wasn't really her fault. We appreciated the 12 noon check out, I would stay at this hotel again if in the area.
Stayed 1 night in Oct 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Nasty breakfast though. Thankfully plenty of nearby options for good food!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maxine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, my favorite restaurant is in walking distance. Hotel is very clean and staff are helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, super friendly and helpful staff, delicious breakfast…just what we were looking for!
Stayed 1 night in Oct 2025

10/10 Excellent

Mickey

Traveled with partner
It was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, good location
Stayed 1 night in Sep 2025

6/10 Okay

john

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

8/10 Good

carol, Pittsford

Liked: Property conditions & facilities
Large clean rooms But was disappointed that it was a limited bar and restaurant
Stayed 1 night in Sep 2025

2/10 Terrible

Mae Joy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
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
Stayed 3 nights in Sep 2025

10/10 Excellent

Felix

Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenienty located hotel. Great breakfast. Rooms were very large with sofa, microwave, and mini fridge. Would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shopping at mall close to hotel. Many restaurants also
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. Hot breakfast each day was good and wide variety of fruit, cereals, bagels and cream cheese and peanut butter.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, large rooms and delicious full breakfast with hot and cold items. The indoor pool water was freezing even when it was 80 degrees outside so that was a bummer… if you offer a pool you really should invest a little more to turn up the water temperature but that was the only issue. Restaurants in the area to dine out at too.
Stayed 1 night in Sep 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Eileen

Stayed 2 nights in Sep 2025

6/10 Okay

Elizabeth

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Clean, friendly, nice stay however, the shower had some black mold and the A/C unit was a little loud.
Stayed 1 night in Sep 2025

10/10 Excellent

steven

Stayed 1 night in Aug 2025

10/10 Excellent

Verkisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and courteous. Location was great.
Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I gave it 4 stars instead of 5 because the bathroom was extremely difficult to get in and out of, especially for a larger person.
Virtually impossible to open the door from inside the bathroom. This was the king suite.
Virtually impossible to open the door from inside the bathroom. This was the king suite.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find!

The hotel was super convenient and quiet. Excellent condition room and lobby. A great place to stay in Roanoke. Terrific breakfast too!
Stayed 2 nights in Jul 2025

8/10 Good

Therese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Nestor D Moreno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room i was assigned shouldn't be assigned to anyone it was beside the elevator and a lot of noise. Everytime it was going up or down the noise was like inside the room.
Stayed 1 night in Aug 2025

4/10 Poor

Alan

Traveled with family
Disliked: Amenities
Common areas filthy. Several things broken in the bathroom. Several things outdated. Not clean.
Stayed 1 night in Aug 2025