Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center by IHG

A hotel with a covered entrance, multiple floors, and a brick facade.
A vending area with snacks, a refrigerator, and a Coca-Cola cooler.
A lobby with a reception desk, seating area, and a vending machine.
A buffet with various food items, including omelets and cheese.
An outdoor patio with brick flooring, a fire pit, and outdoor seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $113
$100 nightly
$113 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
1303 Williamson Road, Roanoke, VA, 24016
  • Place, Berglund Center
    ‪8 min walk‬
  • Place, Taubman Museum of Art
    ‪2 min drive‬
  • Place, Center in the Square
    ‪3 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪11 min drive‬

Room options

Room (Speciality)

  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(8 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(113 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(17 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed with Sofa bed

  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.2 out of 10
Wonderful
(23 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Similar properties

About the neighborhood

Roanoke

A stay at Holiday Inn Express & Suites Roanoke – Civic Center by IHG places you in the heart of Roanoke, within a 5-minute drive of Berglund Center and Roanoke Visitor Center. .This hotel is 8.3 mi (13.4 km) from Smith Mountain Lake and 0.9 mi (1.5 km) from St. Andrews Catholic Church.

What's nearby

  • Berglund Center - 8 min walk - 0.4 miles
  • St. Andrews Catholic Church - 15 min walk - 0.9 miles
  • Taubman Museum of Art - 2 min drive - 0.9 miles
  • Center in the Square - 3 min drive - 1.1 miles
  • Virginia Museum of Transportation - 3 min drive - 1.3 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Cheddar's Scratch Kitchen - ‬5 min drive
  • ‪Viet Sub - ‬3 min walk
  • ‪Little Caesars Pizza - ‬16 min walk

About this property

Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers 90 accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Roanoke – Civic Center by IHG. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 65 mi (104.60 km) of the property will not be allowed to check in
Parties and events (including family gatherings, weddings and other events) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Civic Center
Holiday Inn Express Suites Roanoke – Civic Center
Holiday Inn Express Suites Roanoke – Civic Center by IHG
Holiday Inn Express Suites Roanoke – Civic Center an IHG Hotel
Holiday Inn Express & Suites Roanoke – Civic Center by IHG Hotel

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1009 reviews
Rating 8 - Good. 161 out of 1009 reviews
Rating 6 - Okay. 28 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lauri

Clean room, excellent breakfast with hot options, and staff was friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Very clean great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, very clean and friendly staff, would recommend and book again.
Loved that there was a Dunkin and Starbucks right next to.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Hotel is new and everything is spotless. Beds are so comfortable. Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and nice. Pool area is very nice. Best part was the outdoor area! We had a great stay overall. Would stay again if we are in the area again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay. The staff that we encountered was polite and helpful. The room was inviting and clean, the bedding comfortable and the amenities were good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jieun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was especially excellent, and the entire hotel was very clean. The amenities included everything we needed, and the bedding was clean and very comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on highway clean great location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that checked me in was very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great rooms clean and fresh
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, wonderful service, amazing location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, place and extremely friendly would definitely recommend as a place to stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff, free and safety parking, free Breakfast. I will live in next time. Good experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

DMitra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the room was nice and clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Frankie

Liked: Cleanliness, property conditions & facilities
Pleasant staff, nice room and hot breakfast made the stay enjoyable.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience. Staff very helpful. Our room was spacious, comfortable, clean & shower head was tall enough. breakfast was what is expected. A better IHG experience than many other IHG facilities.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property! Very clean and well maintained. Plenty of room and comfortable bed and pillows. Nice chaise lounge to recline and stretch out your legs after a long day of travel. Nice to have a hot breakfast with eggs and breakfast sausage or bacon. Also enjoyed the Oikos yogurt.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and staff are very friendly and helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
The front desk staff were very nice. Room was clean. Very close to event center and shares parking lot with both Dunkin Donuts and Starbucks.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Room and bathroom was very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality...comfy beds...very clean!
Stayed 1 night in Oct 2025