Hampton Inn & Suites Roanoke-Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Roanoke-Downtown

Exterior
Desk, blackout drapes, free cribs/infant beds, free rollaway beds
Studio, 1 King Bed, City View, Corner | Mountain view
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$159
$140 nightly
$159 total
Total with taxes and fees
May 25 - May 26

Explore the area

View in a map
27 Church Avenue SE, Roanoke, VA, 24011
  • Place, Center in the Square
    ‪1 min walk‬
  • Place, Roanoke Pinball Museum
    ‪1 min walk‬
  • Place, Taubman Museum of Art
    ‪4 min walk‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪12 min drive‬

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Mountain View, Corner

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, City View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Roanoke

With a stay at Hampton Inn & Suites Roanoke-Downtown, you'll be centrally located in Roanoke, within a 5-minute drive of Carilion Roanoke Memorial Hospital and Arts Council of the Blue Ridge. .This hotel is 7.4 mi (12 km) from Smith Mountain Lake and 0.2 mi (0.3 km) from Center in the Square.

What's nearby

  • Center in the Square - 1 min walk - 0.1 miles
  • Roanoke Pinball Museum - 1 min walk - 0.1 miles
  • Science Museum of Western Virginia - 1 min walk - 0.1 miles
  • Taubman Museum of Art - 4 min walk - 0.3 miles
  • Virginia Museum of Transportation - 11 min walk - 0.6 miles

Getting around

  • Roanoke Station - 7 min walk
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪Olde Salem Brewing Company - ‬1 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Jack Brown's Beer & Burger Joint - ‬2 min walk
  • ‪Nawab Indian Cuisine - ‬3 min walk

About this property

Hampton Inn & Suites Roanoke-Downtown

Hampton Inn & Suites Roanoke-Downtown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 8 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Roanoke Downtown Hotel
Hampton Inn Roanoke Downtown
Hampton & Suites Roanoke
Hampton Inn Suites Roanoke Downtown

Hampton Inn & Suites Roanoke-Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was excellent. Kendra contacted us upon checking in and also checked in the next day. The hotel is in an excellent downtown location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robin

The whole stay at the hotel was exceptional
Stayed 1 night in Jan 2026

10/10 Excellent

neil

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was nice. The room was large. I work in the area so I know homeless people can be an issue, but the hotel is very safe. Very clean. I liked it better than the other local hotel. Breakfast was fresh and plenty. Will definitely stay again. Shower upgrades terrific. There was a carpet square that had an issue and my wife tripped, but after I pressed it back in place no issue.
Stayed 1 night in Jan 2026

10/10 Excellent

Colby

Stayed 1 night in Jan 2026

8/10 Good

Holly, Wharton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room, super friendly staff!
Stayed 2 nights in Dec 2025

6/10 Okay

Hallie K

Stayed 1 night in Jan 2026

4/10 Poor

Chase

Stayed 1 night in Jan 2026

2/10 Terrible

Matthew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fighting and yelling going on in the hallway from 2-4 am. Hotel staff not helpful. Contacted front desk and they said call the assistant manager. Called the assistant manager for 5 straight day and she never resolved the issue or even listened to our concerns. Promised to return my call multiple times and never did. Ruined my wife and my 5 years olds son stay for the holiday. I will NEVER recommend this hotel to anyone.
Stayed 2 nights in Dec 2025

8/10 Good

Kevin

Stayed 1 night in Dec 2025

8/10 Good

Bethany

Stayed 2 nights in Dec 2025

10/10 Excellent

Nafissatou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right in downtown and easy parking
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2025

2/10 Terrible

Tara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not what I expected
Stayed 2 nights in Dec 2025

10/10 Excellent

Charles Vincent

Stayed 2 nights in Oct 2025

8/10 Good

Terrie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and very friendly staff. The location being in the hub of downtown is perfect! Walkable access to everything!
Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca, Midlothian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean and walking distance from many shops and restaurants
Stayed 1 night in Dec 2025

10/10 Excellent

Pranesh

Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Large clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

Terrance

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin, Powhatan

Stayed 1 night in Nov 2025

4/10 Poor

Gary

Liked: Cleanliness, property conditions & facilities
Aaaa
Stayed 2 nights in Nov 2025