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Hotel Kristal Palace - TonelliHotels

Star Rating
4.5 out of 5



4.7 / 5Exceptional
43 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    Old Ponale Road Path
    11 min walk
  • Popular Location
    Fiera di Riva del Garda
    12 min walk
  • Popular Location
    Fraglia Vela Riva
    16 min walk

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    About this area

    Riva del Garda

    Hotel Kristal Palace - TonelliHotels is located in Riva del Garda. La Rocca and Tower of Apponale are notable landmarks, and the area's natural beauty can be seen at Arboretum of Arco and Lake Tenno. Busatte Adventure Park and Elias Adventure Park are also worth visiting.

    What's nearby

    • Popular Location
      Old Ponale Road Path - 11 min walk
    • Popular Location
      Fiera di Riva del Garda - 12 min walk
    • Popular Location
      Fraglia Vela Riva - 16 min walk
    • Popular Location
      La Rocca - 17 min walk
    • Popular Location
      Tower of Apponale - 18 min walk

    Getting around

    • Mori Station - 19 min drive
    • Verona (VRN-Valerio Catullo) - 58 min drive

    About this property

    Hotel Kristal Palace - TonelliHotels

    A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a coffee shop/café, and a spa tub are onsite. All 58 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include balconies, minibars, and room service. Limited housekeeping is available.



    Check-in between 2 PM - midnight


    Check-out before 11 AM

    Children and extra beds

    • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.


    • Pets not allowed

    Property payment types

    American Express

    Important information


    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Guests under 15 years old are not permitted at this adults-only property.

    Property is also known as

    • Kristal Palace
    • Kristal Palace Tonelli
    • Hotel Kristal Palace TonelliHotels Riva del Garda
    • Kristal Palace Tonelli Hotels Riva del Garda
    • Kristal Palace Tonelli Riva del Garda
    • Tonelli Hotels
    • Kristal Palace Tonelli Hotels Hotel Riva del Garda
    • Kristal Palace Tonelli Hotels Hotel
    • Hotel Kristal Palace TonelliHotels
    • Kristal Palace TonelliHotels
    • Kristal Palace Tonellihotels
    • Hotel Kristal Palace - TonelliHotels Hotel
    • Hotel Kristal Palace - TonelliHotels Riva del Garda
    • Hotel Kristal Palace - TonelliHotels Hotel Riva del Garda

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free nearby parking

    Food and drink

    • Free buffet breakfast
    • 1 restaurant and 1 coffee shop/café
    • 1 poolside bar and 1 bar
    • Room service available
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center
    • Seasonal outdoor pool
    • Spa tub

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Seasonal outdoor pool


    • Elevator
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning service
    • Housekeeping (limited)
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • German
    • Italian


    • Pool sun loungers
    • Pool umbrellas
    • Rooftop terrace


    • Beach towels
    • Smoke-free property
    • TV in lobby

    Room amenities


    • Air conditioning


    • Bathrobes
    • Bidet
    • Free toiletries
    • Hair dryer
    • Shower


    • Cable/satellite channels
    • Flat-screen TV

    Food and drink

    • Minibar

    Outdoor space

    • Balcony


    • Desk
    • Laptop-compatible safe
    • Phone
    • Slippers

    Nearby things to do


    • Hiking/biking trails
    • Kayaking
    • Mountain biking
    • Sailing
    • Scooter/moped rentals
    • Windsurfing


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    Have just had the most fantastic time. Fabulous hotel and the staff were very helpful (especially Paulo ). Loved the sky bar at night especially the Kristal Collins cocktail and the very romanic Friday night dinner on the roof terrace. Really couldn't fault the hotel. The location was great just a 10 min walk into Riva or the hotel kindly have the service of a minibus. Would recommend this hotel and this region of the lake.

    Stayed 7 nights in Jul 2019

    5/5 Excellent

    The hotel staff were all very friendly and helped to make our stay extra special. The quality of the food served in the hotel dining room is particularly impressive. There was some very good live entertainment in the sky pool bar area.

    Stayed 7 nights in Jul 2019

    5/5 Excellent

    Lovely room, looks exactly like the photographs. Excellent staff and lots of different options for breakfast. I will stay at this hotel the next time I visit Lake Garda.

    Stayed 1 night in Jan 2019

    5/5 Excellent

    Very friendly hotel. Great roof top pool and bar. Good location with amazing views.

    Stayed 7 nights in Aug 2018

    4/5 Good

    good to stay.. nice clean good service.. no hair cream:(

    Stayed 2 nights in Jan 2018

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