Staff were great, service oriented, breakfast was a simple and decent buffet spread of fresh fruits, cheese, eggs, bacon, other sides. Breakfast room can get cramped at peak times, but tables turn over quickly. Elevators are slow, but, this is not a deal breaker. Beds are comfortable, and housekeeping staff are truly wonderful and keep the place spotless. The highlight is the rooftop patio, especially at Sunset with cocktails. This is a very decent 4 star hotel run by good people.