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Hotel Cristal Palace

3.0 star property

Choose dates to view prices

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

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Rua Francisco Otaviano, 56, Copacabana, Rio de Janeiro, RJ, 22080-040
  • Place, Avenida Atlantica
    ‪2 min walk‬
  • Place, Copacabana Fort
    ‪2 min walk‬
  • Place, Copacabana Beach
    ‪3 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪30 min drive‬

Room options

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Twin Room

  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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The price is $87
Jul 12 - Jul 13
Total with taxes and fees
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About the neighborhood

Rio de Janeiro

Located in Rio de Janeiro (Copacabana), Hotel Cristal Palace is within a 10-minute drive of Sugar Loaf Mountain and Rio de Janeiro Botanical Garden. .This hotel is 4.2 mi (6.8 km) from Parque Henrique Lage and 7.3 mi (11.8 km) from Museum of Modern Art.

What's nearby

  • Avenida Atlantica - 2 min walk - 0.1 miles
  • Copacabana Fort - 2 min walk - 0.1 miles
  • Copacabana Beach - 3 min walk - 0.2 miles
  • Arpoador Beach - 5 min walk - 0.3 miles
  • Ipanema Beach - 5 min walk - 0.3 miles

Getting around

  • Rio de Janeiro Central Station - 11 min drive
  • Ipanema-General Osorio Station - 11 min walk
  • Rio de Janeiro (SDU-Santos Dumont) - 21 min drive

Restaurants

  • ‪T.T. Burger - ‬1 min walk
  • ‪Manabu Sushi - ‬3 min walk
  • ‪Boteco Colarinho Escondido - ‬1 min walk
  • ‪Gino Restaurante - ‬4 min walk
  • ‪Adega do Cesare - ‬2 min walk

About this property

Hotel Cristal Palace

Hotel Cristal Palace offers 24 accommodations with DVD players and minibars. Televisions come with cable channels. Bathrooms include showers and hair dryers.

This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a hot tub and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 24 guestrooms featuring minibars and DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a hot tub and a fitness center. Additional features at this hotel include concierge services and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Offsite parking available (BRL 30 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BRL 130 per vehicle (one way)
  • Nearby parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Cristal Palace Rio de Janeiro
Hotel Cristal Palace
Hotel Cristal Palace Rio de Janeiro
Hotel Cristal Palace Rio De Janeiro, Brazil
Hotel Cristal Palace Janeiro
Hotel Cristal Palace Hotel
Hotel Cristal Palace Rio de Janeiro
Hotel Cristal Palace Hotel Rio de Janeiro

Hotel Cristal Palace Reviews

Reviews

6.2
Rating 10 - Excellent. 14 out of 129 reviews
Rating 8 - Good. 31 out of 129 reviews
Rating 6 - Okay. 45 out of 129 reviews
Rating 4 - Poor. 29 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive hotel in a premium location.

Staff friendliness and service was excellent. I will return.
Stayed 17 nights in Apr 2018
Verified

8/10 Good

jacson

Liked: Cleanliness

Mediano

Hotel bastante antigo e convencional, muito bem localizado... consta que tem estacionamento, mas vc tem que pagar uma taxa extra... assim como tem que pagar na entrada mais uma taxa de 10% de serviço que não consta no anuncio
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Café da manhã deixa a desejar, fraco, frutas passadas, queijos com péssima aparência, pouca variedade
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Andrei Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100m à direita Ipanema,100m à esquerda Copacabana

Compacto e super completo. Localização e atendimento são os grandes diferenciais.
Stayed 3 nights in Jan 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Primitivo

A gestao do hotel é feita pelo proprio gerente - que tem um nivel de amabilidade, hospitalidade e simpatia, beirando o zero. Ambientacao bem ultrapassada. As janelas dos quartos sao pequenas. Experiencia de check-out bem primitiva. De qualquer forma e sendo junto, pela localizacao e preço vale o custo/beneficio.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Laila

Liked: Cleanliness, staff & service, room comfort

Funcionários atenciosos mas gerente não

Infelizmente tive alguns problemas no hotel. Principalmente quanto ao tratamento do gerente . No check in quiseram cobrar 10% que não existia pois a hospedagem foi toda paga pelo site e esse não informava mais nenhum tipo de cobrança. Bati o pé e não paguei e eles depois viram que a cobrança era indevida. Depois me deram um apto que tinha a porta que não fechava. Trocaram de quarto. O tratamento de todos os funcionários do hotel e muito cordial, são muito prestativos mas infelizmente o gerente italiano não e uma pessoa fácil de lidar e me destratou tanto que cheguei a chorar. No último dia me pediu desculpas. Mas não adianta ... deveria não ter feito o que fez . Fiquei mais duas noites na cidade e ao invés de ficar no mesmo hotel eu troquei de hotel. Isso mostra que quem perde é ele mesmo ....
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção custo x beneficio.

O hotel é bom. Houve um pequeno problema no check-in com a reserva, mas foi imediatamente resolvido. Fomos tratados com muita hospitalidade e educação. O hotel é muito bem Localizado e os quartos estão bem equipados.
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

Fernanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Não gostei muito do atendimento.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Bruno Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito!

Excelente!
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação

Adorei tudo perto uma suíte enorme funcionários super atenciosos chuveiro muito bom café da manhã perfeito nota 10
Stayed 9 nights in Jul 2017
Verified

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel

Estuvo bien, fui por una sola noche
Stayed 1 night in Jul 2017
Verified

8/10 Good

FLAVIO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A localização é ótima. Os funcionários do hotel são muito atenciosos. Os quartos pequenos, porém confortáveis. O ar condicionado não é muito eficiente. A decoração deixa a desejar, mas isso é o que menos importou.
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Nice hotel at a modest price.

The service provided by the staff was outstanding. They were very helpful.
Verified

4/10 Poor

tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel e bem localizada perto de tudo em Copacabana

O quarto estava limpo e o service de limpesa foi excelente. A gerencia de hotel e agradavel e oferece ajuda e informacoes utiles
Verified

4/10 Poor

Fabio

Disliked: Property conditions & facilities, room comfort

Cuidado com as armadilhas

Diz que existe estacionamento: nao é 100% verdade. Fiz ter um convenio com o estacionamento da frente, para 2 vagas. Chegando la, mesmo o dono (um itliano mal educado), dizer que tem uma vaga, o estacionamento não aceita. Tive que buscar outro local, tipo um shopping e claro, com preço mais alto.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

HOTEL ACORDE AL PRECIO

Fue cómoda y agradable por la cercanía con las playas de Rio
Verified

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feliz pela escolha do hotel.

Cortesia dos funcionários e ótima localização. Preço justo.
Verified

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude Owner

VERY Rude Owner and Staff
Verified

6/10 Okay

JANIBER

Só uso o hotel como dormitório. Esse foi o pior dos que já fiquei em Copacabana. Tudo é muito precário. Falta melhor administração. Só salva a localização.
Verified

6/10 Okay

Letícia

Liked: Cleanliness, room comfort
Só tenho duas observações: a ventilação do banheiro do quarto em que fiquei (501) era muito ruim, não tinha exaustão. Quanto ao café da manhã, acho que deveria haver mais capricho e cuidado com relação ao aspecto dos alimentos colocados a disposição: as frutas estavam escuras (já cortadas) o queijo branco estava esfarelado, o queijo prato estava seco, entre outros exemplos que poderia dar.
Verified

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I might come back,but because I know this area

Very close to both beaches,but too noisy. Almost every single bus pass this hotel(way too many).Breakfast need to be upgrade(poor).Coffee machine didn't work prorerly.The price per night supposed to be $ 77,but when we came they made adjustment that came to $100 per night
Verified

4/10 Poor

Rodolfo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

mala atencion a cliente

me fue bien pero la atencion a cliente fue muy mala, no tienen sentido de hacer sentir comodo al cliente
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização! Se isto bastar, o hotel presta.

Vários problemas como vazamento nos banheiros, com falta de arejamento nos quartos, pouca luz natural, cheiro de mofo, cofre sem funcionar, com tv sem sinal, com fraco atendimento no café da manhã, roupa de cama...etc. Mas o pior mesmo foi a grosseria do funcionário que nos atendeu quando reclamamos do mofo. Disse-nos em alto som que procurássemos outro hotel, que ele devolveria o restante das diárias. Grosso. Não foi isso o que solicitamos!
Verified

6/10 Okay

Thales

Liked: Cleanliness

Media!

Com certeza o valor pago não vale pelo hotel que está bem abaixo desse valor!! O que contou foi a proximidade de onde tinha meus compromissos! Em geral a parte da recepção foi super cordial, tirando apenas um atendente que precisa melhorar e muito seu nivel de educação
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERIGOSA

TENTARAM ME EXPLORAR COBRANDO UM CARTAO POR 100,00 REAIS