Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Free daily buffet breakfast
Business center
Exterior
Business center
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$118
$102 nightly
$118 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
101 North Carter Road, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪14 min walk‬
  • Place, Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • Place, Banks Tennis Center
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(124 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(115 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(11 reviews)
  • 399 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Ashland

With a stay at Tru by Hilton Ashland in Ashland, you'll be in the suburbs, within a 15-minute drive of Kings Dominion and Randolph-Macon College. .This hotel is 19.6 mi (31.6 km) from Short Pump Town Center and 13.6 mi (22 km) from Richmond Raceway.

What's nearby

  • Randolph-Macon College - 14 min walk - 0.8 miles
  • Ashland/Hanover Visitor's Center - 3 min drive - 1.5 miles
  • Banks Tennis Center - 3 min drive - 1.7 miles
  • Kings Dominion - 7 min drive - 7.8 miles
  • Short Pump Town Center - 17 min drive - 20.3 miles

Getting around

  • Ashland Station - 8 min drive
  • Richmond Intl. Airport (RIC) - 33 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Tru by Hilton Ashland

Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Stay in one of 97 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1268 out of 1955 reviews
Rating 8 - Good. 351 out of 1955 reviews
Rating 6 - Okay. 186 out of 1955 reviews
Rating 4 - Poor. 73 out of 1955 reviews
Rating 2 - Terrible. 77 out of 1955 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Levan

Stayed 1 night in Dec 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service, amenities
My stay at Tru Hilton in Ashland, Virginia was to my 2024 breaking down. While in room 421 I had issues with the toilet, also was locked out my room for 45 minutes due to the battery on the door going completely dead. So therefore no entry. And finally the heat gave out. The belt gave out causing a loud noise coming from the system. I guess it wasn't my day. Happy holidays.
Stayed 1 night in Dec 2025

8/10 Good

Laurence

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, nice bedroom. Breakfast is a little too “automated” and generic, but has all you need to start the day.
Stayed 1 night in Dec 2025

10/10 Excellent

Arilynna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Curtious staff , clean room breakfast could have a little better selection
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Business traveler
Liked: Amenities, property conditions & facilities
The staff were extremely helpful.
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything was great! However, it was very noisy on that side of the hotel due to the interstate traffic. I did not sleep well at all.
Stayed 1 night in Dec 2025

10/10 Excellent

Kasey

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was really good and there was a lot of choices.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The room for the most part was clean had a slight musty odor to it when I walked in But otherwise a good stay
Stayed 1 night in Dec 2025

8/10 Good

yinghui

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff are nice. Sheets and towels are a bit old
Stayed 1 night in Nov 2025

10/10 Excellent

Bradley

Stayed 1 night in Nov 2025

10/10 Excellent

Pearl

Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Staff & service, property conditions & facilities
Out of the 3 places we stayed This was the worst. Upon entering the room with my 2 toddler kids, I received a phone from the front desk staff. The tone was accusatory asking, “what the heck we were doing up there?” Honestly, I had no idea what he was talking about. Rather than asking if my kids were making noise (which they were not as they were lying in bed) we weee accused of making noise. We could hear the noise in the background. The problem is that the hard wood floors reverberate. The person’s kid making noise was probably just playing. The design is very European with minimalist style, no storage space, and as mentioned there is no insulation in the floor. The breakfast area has limited seating to eat. While it would not have been terrible the rude behavior of the one particular staff (who happened to be laying down on a couch when I checked in around 8 pm) ensured that this is a place I would never recommend to anyone or ever stay at again. I am sure barring other circumstances it would not have been so terrible. Not a place to bring kids, for sure.
Stayed 1 night in Nov 2025

2/10 Terrible

Brittany

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no attendant at the front desk to respond to our needs. We couldn’t get WiFi and instead had to use our personal hotspot to watch the television.
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

4/10 Poor

Neil

Stayed 1 night in Nov 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Fair with minimal amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and courteous staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bathroom were great, well kept. Only downside is you need an owners manual for the tv remotes
Stayed 1 night in Nov 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Nov 2025

4/10 Poor

Christy

Disliked: Cleanliness, property conditions & facilities, room comfort
There were several asian lady beatle bugs (they look like lady bugs) all over the room so we moved to a different room and it was the same problem just less of them. The sheets were not that clean crisp sheet, I wondered if they were really clean and the mattress was extremely thin.
Stayed 1 night in Nov 2025