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The Westin Richmond

4.0 star property

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Serves lunch and dinner
Indoor pool
Serves lunch and dinner
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6631 W Broad Street, Richmond, VA, 23230
  • Place, Colonial Shooting Academy
    ‪14 min walk‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪14 min walk‬
  • Place, Libbie Mill Dog Park
    ‪4 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 760 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 760 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 760 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Richmond

When you stay at The Westin Richmond in Richmond, you'll be in the business district, within a 10-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 7.6 mi (12.2 km) from Short Pump Town Center and 6.5 mi (10.5 km) from Broad Street.

What's nearby

  • Bowlero Richmond - 4 min walk - 0.3 miles
  • Colonial Shooting Academy - 14 min walk - 0.8 miles
  • Bon Secours Heart Institute at Reynolds Crossing - 14 min walk - 0.8 miles
  • Libbie Mill Dog Park - 4 min drive - 2.0 miles
  • Short Pump Town Center - 9 min drive - 8.6 miles

Getting around

  • Richmond Staples Mill Road Station - 3 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Mission BBQ - ‬11 min walk
  • ‪Olive Garden - ‬15 min walk

About this property

The Westin Richmond

The Westin Richmond offers 250 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 250 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Crossings Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 22761 square feet (2115 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Crossings Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Crossings Bar and Lounge - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered valet parking on site (USD 7 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 10.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crossings Bar and Lounge
  • Crossings Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22,761 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.50 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 7.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

The Westin Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived very early on the day of my check-in and the front desk was able to accommodate me. I very much appreciated their effort.
Stayed 1 night in Nov 2025

6/10 Okay

Carolyn

Traveled with group
Liked: Cleanliness, amenities
Check-in needs improvement. Why send an email that a guest can check-in early only to arrive and there are no rooms available.
Stayed 1 night in Nov 2025

10/10 Excellent

Bokyu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2025

10/10 Excellent

Kemberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entire staff, front desk, housekeeping, room service was all perfecto!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely helpful, friendly and enjoyable! The restaurant staff (especially the manager on duty) and the Club Room staff (Ms. Trice) made our anniversary stay extra special!
Cheese Burger Egg Tolls
Mussels
Beef Short Ribs with Mashed Potatoes and Collards
Brown Butter Scallops with Risotto
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole, Fairfax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and modern. Love the location of the facility; not too far away from stores. Couch and bed were extremely cozy. Bathroom was huge. Waterfall shower was very relaxing. Highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanne

Stayed 1 night in Aug 2025

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expectations

Everything was above expectations
Stayed 1 night in Oct 2025

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice food was great
Stayed 1 night in Oct 2025

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

stanley

Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were wonderful!
Stayed 1 night in Sep 2025

8/10 Good

Jamiylah, WHITE PLAINS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort

The details matter

We were given keys to a room when we arrived (around 6:15pm) and opened the door to find it unserviced and not ready. When reassigned a room, the toilet would run on evry 10 minutes or so. On the plus side, the restaurant was very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet property. Very comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Buffalo

Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Liked: Cleanliness, property conditions & facilities
Key cards to room and elevator are unacceptable inoperable and inconvenient. i would avoid the hotel if you don’t enjoy being locked out of your room
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness
Booked two queens. Got a king and then told me they overbooked hotel. Also sheets were possibly not laundered. Smell of women’s perfume on pillow cases
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic. The staff was very very nice. The food from the bar was phenomenal. The showers were phenomenal. The rooms were clean beautiful place.
Stayed 1 night in Aug 2025