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SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Exterior
Free daily buffet breakfast
Reception
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $108
$93 nightly
$108 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
9701 Brook Rd, Glen Allen, VA, 23059
  • Place, Regal Virginia Center
    ‪18 min walk‬
  • Place, Henrico Sports & Events Center
    ‪20 min walk‬
  • Place, The Crossings Golf Club
    ‪2 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds

8.6 out of 10
Excellent
(56 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

37-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(92 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Total with taxes and fees
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About the neighborhood

Glen Allen

When you stay at SpringHill Suites by Marriott Richmond North/Glen Allen in Glen Allen, you'll be in a shopping district, within a 5-minute drive of The Crossings Golf Club and Virginia Randolph Museum. .This hotel is 2.9 mi (4.7 km) from James River Cellars Winery and 4 mi (6.5 km) from Lewis Ginter Botanical Garden.

What's nearby

  • Regal Virginia Center - 18 min walk - 1.0 mile
  • Henrico Sports & Events Center - 20 min walk - 1.1 miles
  • The Crossings Golf Club - 2 min drive - 0.9 miles
  • Richmond Raceway - 9 min drive - 7.6 miles
  • Kings Dominion - 19 min drive - 16.9 miles

Getting around

  • Richmond Main Street Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Wawa - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬16 min walk

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 136 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of SpringHill Suites by Marriott Richmond North/Glen Allen. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Glen Allen? This hotel has 291 square feet (27 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 291 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 447 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 88 out of 1000 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

GABRIELA ELENA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Big room and bathroom
Stayed 3 nights in Jan 2026

4/10 Poor

Stew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Never staying here again. The doors are so heavy and the locking mechanism is so loud, anyone near you leaving at 5 a.m. or arriving late at night will wake you up as the doors slam shut. Not the other guests' fault the doors close so loudly. Also, never in the 40 years I have been staying in hotels have I ever encountered a ruder, nastier person than the woman serving breakfast. As a guest and a customer, I don't like to be spoken to as if I were a child. Don't walk into that breakfast space five minutes before opening, or you will be treated rather harshly. It wasn't just me, other guests who were not aware of the weekend opening times got an earful as well.
Stayed 1 night in Jan 2026

2/10 Terrible

Stewart

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Never staying here again. The doors are so heavy and the locking mechanism is so loud, anyone near you leaving at 5 a.m. or arriving late at night will wake you up as the doors slam shut. Not the other guests' fault the doors close so loudly. Also, never in the 40 years I have been staying in hotels have I ever encountered a ruder, nastier person than the woman serving breakfast. As a guest and a customer, I don't like to be spoken to as if I were a child. Don't walk into that breakfast space five minutes before opening, or you will be treated rather harshly. It wasn't just me, other guests who were not aware of the weekend opening times got an earful as well. When I return at this time next year, I'll be taking the $900 I spent somewhere else.
Stayed 2 nights in Jan 2026

4/10 Poor

Glenda

Disliked: Cleanliness
I didn’t like the costumer service when I checked out. Elevator dirty. Breakfast very poor.
Stayed 2 nights in Jan 2026

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Hallway had a very strange smell throughout the entire length of the floor I was staying on
Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Naeem

Stayed 1 night in Jan 2026

6/10 Okay

Md Tanbir, Forest Hills

Liked: Cleanliness, staff & service
The room was as usual, neat and clean. The beds were narrower than usual queen beds. Felt uncomfortable seeing the cautionary signboard in the parking area, saying that 'hotel management is not responsible for stealing and breaking of cars in the parking area.'
Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Stayed 1 night in Dec 2025

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and quiet. A perfect one night stay.
Stayed 1 night in Dec 2025

2/10 Terrible

Shivonne

Stayed 1 night in Dec 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, amenities
Breakfast was great.
Stayed 1 night in Dec 2025

4/10 Poor

Nikki

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We recently stayed at Springhill Suites in Glen Allen. When we arrived the pool door had a sign stating the pool was closed for maintenance and would re-open the next day. While sitting in the lobby area another patron passed through and stated he had paid the front desk to close the pool for the weekend due to the amount of kids who were there for a weekend football tournament. Second, our room was 110, by the elevators. One elevator was closed and being worked on during our stay. I woke each morning to the sound of scraping, banging, etc from the elevator work. I understand updates are necessary however there are quiet hours for the patrons, this should be followed for the workers as well. Third, on Saturday night when I went with my child to purchase a water the front desk associate was in the back room, in clear view, sleeping soundly. I called out to her, she never budged. We took our water and left her sleeping. Management was made aware the following day. The final straw.. the "pull out sofa bed" is a twin size trundle. When I removed the fitted sheet while stripping linens before check out I was shocked to find a severely soiled/stained mattress my child had been sleeping on all weekend. Not acceptable. I did notify the manager and showed her pictures I took at check out and have also disputed charges. Management agreed to refund one night with the complaint to expedia, acknowledging unsatisfactory conditions IMO.
Stayed 2 nights in Dec 2025

8/10 Good

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff at check in and also the breakfast attendant. The bed was comfortable as well. The bathroom was nice as well. Overall a great stay
Stayed 2 nights in Dec 2025

4/10 Poor

Jennifer

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only positive part about our stay was one of the front staff. He was very kind. I wish I got his name. Another staff encountered was not so pleasant. The room was not very clean. Our pull out bed was DISGUSTING. The shower was not very clean. Our shower door was broken and would not close properly. The pool was closed the entire weekend and that was one of the main reasons we booked this hotel so that my son could swim. Overall this was not a very pleasant weeekend and I sort of wished we stayed at a different hotel we had in mind.
Stayed 2 nights in Dec 2025

4/10 Poor

Angelica

Business traveler, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
The walk in shower needs a shower curtain and an edge alomg the sink so that all the water doesn’t spill out past the sink, causing a slipping hazard. The couch was dirty.
Stayed 3 nights in Dec 2025

8/10 Good

Nancy, Bluffton

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel seems worn but it appears that updates are in progress so would stay again. The employee that greeted us and checked us in was AWESOME & very professional.
Stayed 1 night in Nov 2025

6/10 Okay

Lisset

Traveled with family
Liked: Amenities, property conditions & facilities
Breakfast was good. Location was very good. Guest service was also good. But rooms with queen beds are actually full not queen (too small for two people to share). And although we asked for room cleaning service requested with 24 hrs anticipation on our 6 days stay, they never did. We had to ask front desk for new towels and toilet paper twice.
Stayed 6 nights in Nov 2025

10/10 Excellent

Cassandra

Stayed 1 night in Nov 2025

4/10 Poor

Andreu

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just an average hotel. Pool was closed. Breakfast was limited. Shower door was off track and wouldn’t stay closed. Linens were stained.
Stayed 1 night in Nov 2025

10/10 Excellent

ALLEN

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

PENNY

Liked: Cleanliness, property conditions & facilities
Great staff. Clean room. Tasty breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Nov 2025