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Richmond Marriott

3.5 star property

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Terrace/patio
Property entrance
Lobby
Restaurant
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$214
$184 nightly
$214 total
Total with taxes and fees
Jan 29 - Jan 30

Explore the area

View in a map
500 E Broad St, Richmond, VA, 23219
  • Place, Broad Street
    ‪1 min walk‬
  • Place, The National
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪3 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 424 sq ft
  • Sleeps 6
  • 2 Double Beds
  • City view

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 358 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 358 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(44 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

Similar properties

Lobby
Omni Richmond Hotel
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,321 reviews
$161 nightly
The price is $187
Feb 22 - Feb 23
Total with taxes and fees
Omni Richmond Hotel

About the neighborhood

Richmond

With a stay at Richmond Marriott, you'll be centrally located in Richmond, steps from Broad Street and Greater Richmond Convention Center. .This hotel is 0.4 mi (0.6 km) from The National and 0.6 mi (1 km) from Virginia Commonwealth University.

What's nearby

  • Broad Street - 1 min walk - 0.0 miles
  • The National - 2 min walk - 0.1 miles
  • Greater Richmond Convention Center - 3 min walk - 0.2 miles
  • Virginia Commonwealth University - 10 min walk - 0.5 miles
  • Altria Theater - 16 min walk - 0.9 miles

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬2 min walk
  • ‪Urban Hang Suite - ‬2 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬1 min walk
  • ‪Kogi - ‬5 min walk
  • ‪Ay Caramba - ‬5 min walk

About this property

Richmond Marriott

Central Richmond hotel connected to the convention center, steps from Broad Street
Richmond Marriott offers 413 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 413 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a television in a common area. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Richmond? This hotel has 26760 square feet (2408 square meters) of space consisting of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 1:00 PM.
Corner Rapid Bar - This lobby lounge serves light fare only. Happy hour is offered.
Fall Line Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks - This coffee shop serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 2 mi
  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 40 for adults and USD 10 to 40 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Rapid Bar
  • Fall Line Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (26,760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable/satellite channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free in-room WiFi has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Richmond Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Stayed 3 nights in Oct 2025

6/10 Okay

stephen

Business traveler
Liked: Cleanliness, staff & service
The environment was great. I would recommend more than 1 or 2 microwaves available.
Stayed 4 nights in Oct 2025

8/10 Good

Edwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The amenities were not aligned with what is on the website. There was a pool listed with spa. I asked the front desk personal and they said it hasn't been available since covid. Also the day I arrived there was some type of wedding going on and most guest were on the 18th floor. all the decorations they has on their garments (small tiny items and shiny strings) were all over the floor. The staff did not vacuum the floor at all the entire week I was there. And yet for some amazing reason, your staff has gone above and beyond everywhere else.
Stayed 5 nights in Oct 2025

10/10 Excellent

Meghan, Waldorf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2025

10/10 Excellent

Monika

Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived in Richmond for a while never stayed here until this weekend. Such as amazing experience the front desk was soo patient and accommodating the valet staff brought my car back around to receive my items. The cook in the kitchen made an amazing pasta and sauce. I wish I didn’t have to leave so soon to experience more but next time I’ll definitely be back
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Eartha

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I had an issue with was parking. Valet was offered and a private parking garage. The hotel should work with the patking garage owners to have a flat fee for hotel guests. I had to pay $18 twice for less than 30 minutes each time.
Stayed 1 night in Oct 2025

4/10 Poor

Razan

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Sad

Staff was great. When they were told about mold in the shower they they will tell maintenance No bath no shower
Stayed 1 night in Oct 2025

8/10 Good

Odelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Stayed 1 night in Sep 2025

4/10 Poor

Jay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet seat wasn’t secured to the toilet, the shower door was off track, the shower soap dispenser was torn off the wall and left on a shelf
Stayed 1 night in Oct 2025

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and spacious. Shower had a very good pressure. Had a slight issue with the door lock but front desk and security were able to resolve the issue quickly.
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The common bathrooms were not service adequately during the conference. Paper towels were not replinished frequently enough to avoid running out.
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - customer service outstanding !
Stayed 1 night in Sep 2025

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service
Clean, good location, convenient parking garage. Didn't like barn style bathroom door that didn't shut tight and shower sliding door that wouldn't stay shut. Fold out couch was NOT comfortable but worked out.
Stayed 3 nights in Sep 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Convention-style Hotel, Fine for Short Stay

Large convention-style hotel, but fairly quiet in terms of hotel and outside noise (see fan noise comment following). Room was very clean but spartan. Only one comfortable chair. Loud A/C fan which we weren't able to turn off. A/C controls were nonobvious. Hotel sent up housekeeping staff quickly when requested who did turn off A/C fan. Hotel has automatic shade system but like A/C no explanation on use (ultimately I was able to use and it worked well). Front desk and other staff very friendly. Restaurant was very busy. Food seemed above average for hotel of this type. On arrival and for at least several hours, sign-in to Wi-Fi was not working (Note: Hotel provided 4000 "points" for Wi-Fi and A/C fan inconvenience.) Starbucks in lobby. In summary, hotel is clean, friendly and fine for a short stay in Richmond.
Stayed 2 nights in Sep 2025

8/10 Good

Charise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bar and restaurant closed kind of early for a Saturday.
Stayed 1 night in Sep 2025

10/10 Excellent

Caitlyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean room, comfy bed and I loved the room service!
Stayed 1 night in Sep 2025