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Hilton Richmond Downtown

4.0 star property

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Serves lunch, dinner, and happy hour
Meeting facility
Courtyard
Indoor pool, open 10:00 AM to 10 PM, sun loungers
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$137
$118 nightly
$137 total
Total with taxes and fees
Mar 31 - Apr 1

Explore the area

View in a map
501 E Broad St, Richmond, VA, 23219
  • Place, Broad Street
    ‪1 min walk‬
  • Place, The National
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪3 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

City view

Standard Room, 1 King Bed

8.0 out of 10
Very good
(32 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

City view

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Bathroom shower

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Bathroom shower

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Executive Level

Standard Room, 1 King Bed, Executive Level | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Deluxe Room, 1 King Bed with Sofa bed, Executive Level | Living area | 47-inch LCD TV with cable channels, TV, pay movies

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

City view

Suite, 1 Bedroom, Executive Level

  • City view
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in shower)

Bathroom shower

Suite, 1 Bedroom, Accessible (Roll-in shower)

  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing Accessible)

Suite, 1 Bedroom, Accessible (Hearing Accessible) | Living area | 47-inch LCD TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Accessible (Hearing Accessible)

  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

City view

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Executive Level

Standard Room, 2 Queen Beds, Executive Level | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Executive Level

City view

Deluxe Room, 2 Queen Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bathroom shower

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Graduate by Hilton Richmond
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 1,352 reviews
$147 nightly
The price is $171
Mar 22 - Mar 23
Total with taxes and fees
Graduate by Hilton Richmond

About the neighborhood

Richmond

Hilton Richmond Downtown is centrally located in Richmond, a 3-minute walk from Greater Richmond Convention Center and 14 minutes by foot from Allianz Amphitheater at Riverfront. .This hotel is 0.9 mi (1.5 km) from Black History Museum and 1 mi (1.6 km) from Altria Theater.

What's nearby

  • Broad Street - 1 min walk - 0.0 miles
  • The National - 2 min walk - 0.1 miles
  • Greater Richmond Convention Center - 3 min walk - 0.2 miles
  • Virginia Commonwealth University - 10 min walk - 0.5 miles
  • Allianz Amphitheater at Riverfront - 12 min walk - 0.7 miles

Getting around

  • Richmond Main Street Station - 16 min walk
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬1 min walk
  • ‪Urban Hang Suite - ‬3 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬2 min walk
  • ‪Fall Line Kitchen & Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hilton Richmond Downtown

Hilton Richmond Downtown offers 250 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 250 guestrooms featuring MP3 docking stations and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at 1885 Cafe & Market, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Richmond? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 9 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
1885 Cafe & Market - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Gather & Hem - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
LaGrotta Restaurante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 51 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 1885 Cafe & Market
  • Gather & Hem
  • LaGrotta Restaurante

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 per person
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 0 per day
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Hilton Richmond Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 554 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Nov 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful facility, doesn’t answer phone, rude
Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room. Staff were very helpful
Stayed 2 nights in Nov 2025

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Staff & service
Staff for the most part is just ok. I've had better customer service in alot of places not named Hilton. Charging someone 21 dollars for a breakfast that would be free at a lesser establishment is criminal. The menu in general is just limited. The room was clean but noisey and in 2025 can we not have curtains that keep the light out?
Stayed 1 night in Dec 2025

10/10 Excellent

Jin Hwan

Stayed 1 night in Dec 2025

8/10 Good

Catherine

Business traveler
Liked: Cleanliness
Nicely updated considering the age of the hotel. I could not get hot water at the sink or the shower. The food service at the meeting was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Dec 2025

8/10 Good

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Clean and super
Stayed 4 nights in Nov 2025

8/10 Good

Eileen

Stayed 1 night in Nov 2025

2/10 Terrible

Claire

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Broken elevator, no room service, poor service in the restaurant on our first night (40 minutes for one drink), second night was better. The manager on duty came over to help out and listened to our complaints. She was great. Check was ok; valet and bellman were nice. Trying to check in and ask for our room, we were greeted by an unhappy employee. Our room was serviced by emptying our trash cans...the bed wasn't made, and we only got one towel. Asked for an additional towel, and that came hours later. No vents in the bathrooms which just made them hot and wet....and the doors just slam closed. Our one room the bathroom door didn't even close! The staff was nice, but overall, one of the worst hotels I've stayed at in a long time.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sammie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are exceptionally clean and decor is very nice. Spacious room and business friendly. I will stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Bert

Stayed 1 night in Nov 2025

6/10 Okay

Juan

Traveled with family
Liked: Room comfort
Upon check-in we were told the hotel was overbooked and the front desk tried to persuade us to cancel our stay that we had paid months in advance for. We were then told that we would be given a smaller room than what we had reserved and paid for. All of this because we simply booked through a third party. For our inconvenience, we only received complimentary breakfast for one morning of our stay... Not a fun way to start your stay and absolutely not a way to treat guests, especially those who secured their stay months prior. Cleanliness was average, maintenance is needed a few places throughout the hotel, valet parking is very limited, the beds are very comfortable, breakfast was good, location was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice!
Stayed 2 nights in Nov 2025

4/10 Poor

Sarah

Disliked: Staff & service
Stayed 2 nights in Nov 2025

4/10 Poor

Cerrianne

Traveled with family
Disliked: Property conditions & facilities
The front desk staff were very friendly at check in. Room service is hard to navigate, and menu for this was inaccessible. We just kind-of asked the staff over the phone if they had certain types of entrees. The shower was broken with low water pressure. Water was then cold or lukewarm. Handle of closet was completely broken. The hotel just looks like it needs some TLC to charge the prices we paid. We ended up leaving after one night because I didn’t want to bathe our kids in the stained, barely working tub. The beds were clean and comfy, though!
Stayed 2 nights in Nov 2025

10/10 Excellent

Natasha

Stayed 1 night in Nov 2025

10/10 Excellent

Valeta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The downtown location was convenient. The hotel room was clean and the staff was courteous and friendly. The restaurants offered a variety of delectable food items.
Stayed 2 nights in Nov 2025

8/10 Good

Patrick

$50 valet parking
Stayed 1 night in Nov 2025

10/10 Excellent

Ashby, big island

Stayed 1 night in Nov 2025

4/10 Poor

Molly

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The room was dirty. There was dust everywhere and the bathroom door was broken.
Dust all over the walls
The bathroom door was crooked and would not shut.
Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at gather & hem was delicious and open late for when I got back after a concert!! Staff was so attentive and very helpful. Super nice place to stay. Loved the high ceilings in the rooms.
Stayed 2 nights in Nov 2025

8/10 Good

Harold

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Excellent Room!
Stayed 1 night in Oct 2025