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Embassy Suites by Hilton Richmond

3.5 star property

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Photo gallery for Embassy Suites by Hilton Richmond

A modern bar area with a bar counter, seating, and a unique green-lit water feature.
An indoor swimming pool with clear blue water, surrounded by lounge chairs and potted plants.
A spacious lobby with a central water feature, multiple seating areas, and a bar in the background.
A spacious lobby with high ceilings, a central seating area, and a reception desk.
A spacious indoor area with multiple dining tables and chairs, a central seating area with sofas, and a high ceiling with hanging spherical light fixtures.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $161
$139 nightly
$161 total
Total with taxes and fees
Aug 2 - Aug 3

Explore the area

View in a map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Place, Bowlero Richmond
    ‪2 min drive‬
  • Place, Colonial Shooting Academy
    ‪4 min drive‬
  • Place, Greater Richmond Convention Center
    ‪14 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for 2 Room Suite-1 King Bed-Sofabed

A hotel room with a bed, bedside table, lamp, and a mirror. There is a door leading to a bathroom and a hallway.

2 Room Suite-1 King Bed-Sofabed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for 2 Room Suite - 2 Queen Beds - Sofabed

A hotel room with two beds, a nightstand with a lamp, a chair, and framed artwork on the wall.

2 Room Suite - 2 Queen Beds - Sofabed

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1 KING 1BDRM MOBILITY ACCESS W/ TUB NO SMOK

A hotel room with a bed, two bedside tables with lamps, a dresser, a large window with curtains, and framed pictures on the wall.

1 KING 1BDRM MOBILITY ACCESS W/ TUB NO SMOK

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Shower

A modern hotel room with a wooden floor, a dark blue sofa with orange and white cushions, a flat-screen TV mounted on the wall, a desk with a chair, and a small table.

Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(74 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, chair, and a mirror.

Suite, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

A wheelchair-accessible shower area with grab bars, a showerhead, and a towel rack.

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Corner Suite, 1 King Bed, Shower

A modern hotel room with a dining area, a sofa, a TV, and a kitchenette.

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, and a dining area.

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

A wheelchair-accessible shower area with grab bars, a showerhead, and a towel rack.

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Capital Suite, 1 King Bed, Shower

A modern living room with a sofa, a coffee table, a dining area with chairs and a table, a television, and a bookshelf.

Capital Suite, 1 King Bed, Shower

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds (3 Rooms)

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a desk with a chair, and a window with sheer curtains.

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Bathtub

A modern hotel room with a wooden floor, a dark blue sofa with orange and white cushions, a flat-screen TV mounted on the wall, a desk with a chair, and a small table.

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(44 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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The price is $138
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Total with taxes and fees
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About the neighborhood

Richmond

Located in Richmond, Embassy Suites by Hilton Richmond is in the business district, within a 10-minute drive of Lewis Ginter Botanical Garden and Children's Museum of Richmond. .This hotel is 5 mi (8 km) from Science Museum of Virginia and 5.2 mi (8.3 km) from Virginia Museum of Fine Arts.

What's nearby

  • Bowlero Richmond - 2 min drive - 1.1 miles
  • Colonial Shooting Academy - 4 min drive - 1.7 miles
  • Lewis Ginter Botanical Garden - 11 min drive - 4.7 miles
  • Greater Richmond Convention Center - 14 min drive - 8.5 miles
  • Kings Dominion - 34 min drive - 24.3 miles

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Joen Korean Restaurant - ‬3 min drive
  • ‪Burger King - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Taco Bell - ‬10 min walk

About this property

Embassy Suites by Hilton Richmond

Embassy Suites by Hilton Richmond offers 225 accommodations with safes and coffee/tea makers. Accommodations offer separate dining areas. 49-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 225 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy international cuisine at E'terie Bar and Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Richmond? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
E'terie Bar and Grill - This restaurant specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.
Atrium - This buffet restaurant serves breakfast only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Embassy Suites by Hilton Richmond Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 419 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 134 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing!!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, amenities
Overall, we enjoyed this 2 night stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean breakfast was good enjoyed the social hour
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, food was great. Bathroom was small
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities
The staff was very helpful. The people during breakfast time were amazing
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Sebrina

Liked: Cleanliness, staff & service
Breakfast was delicious! The bathroom are entirely too small
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Taquanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

KIA

Liked: Cleanliness, staff & service
Always amazing
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean.staff and amenities was great 👍
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful the staff was friendly understanding and welcoming. If the prices was lil cheaper I think I’ll visit much more often. But this is definitely one of those you go to when you have time to enjoy relax and get a drink.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anne

Clean and bright and welcoming. Very friendly staff. Great area for socializing and cocktails. Been coming back for 30 years
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Thank you! I appreciate the generosity and kindness
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Great staff, friendly and professional. Excellent breakfast. Quiet nights. Good deal.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Sara

Liked: Staff & service, amenities
Breakfast was great. Evening "happy hour" (snacks/drinks) was great. Pool was very cloudy and made me question the cleanliness. Good location. Rooms are spacious with lots of lighting options. Bathroom is a bit small.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really spacious and updated. The breakfast was great and available early. Room service was very good and reasonably priced
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Kimatha

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

glenn

Liked: Cleanliness, staff & service
Nice breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable in the bar with great service. The menu options were great and food delicious.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff. was great
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ikeshea

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast , well lit parking lot .great location to shopping and restaurants. Staff friendly Clean rooms
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Adam

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I am waiting to hear back from the property, but we unfortunately had to leave without staying due to the condition of our room.
Sofa stain (one of many), where we had planned to have our kids sleep.
Mold throughout the living room.
Bugs in the bedroom.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Keonna

Liked: Staff & service
Disliked: Property conditions & facilities
beautiful hotel, very hot, elevators are questionable and there were kids running around being loud on every floor.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Keona

Disliked: Amenities
Limited happy hour snacks, nobody to monitor area and someone put their hands in the bowl. Drinks were amazing. Breakfast was great! Pool was not clean, someone vomited in the pool and it was NOT shut down and drained or noted on the doors to enter pool. Overall the hotel could use some updating.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a really good location (sheetz next door, walmart 5 mins away, etc.) It is quiet and has a lovely lobby and atrium area. The breakfast is fresh, delicious and has good options. The bathroom was a bit small/tight. The staff was very friendly and professional. Everyone was super nice. The pool was nice and humid. Very pretty with all the plants. Parking was safe. There is a $10 daily parking fee. The toiletries were good. My children had a great time.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

LYNDA

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2026